The delivery came in the allotted time. The packages were in perfect condition and not dirty. Karl and Paul rang 10 to 15 min before arrival and sent a text to allow them another 5 min due to nav... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęRicher Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Excellent experience from start to finish. I ordered my first hi fi from Richersounds 30 years ago and the service was brilliant going back then. Glad to say nothing has changed. They had the exa... Zobacz więcej
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Great service from Richer Sounds distribution team . Everything went to plan. Initial 4 hour time slot provided at the time of ordering . Next morning narrowed down to a 2 hour slot . Gareth rang... Zobacz więcej
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Delivery team rang with an earlier eta, which was not a problem. Very polite, and knowledgeable of goods & procedures. Helpful with any questions that required further assistance from Richer Sounds.... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Zjednoczone Królestwo
- 0333 900 0093
5,0
Doskonała
3 tys. recenzji
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Inni użytkownicy przeglądali również
Odpowiedź od Richer Sounds - Distribution
Thank you for your wonderful feedback
Excellent
From purchase to delivery, Richer Sounds were excellent. I had a potential issue where the delivery might have arrived while I was out, but Gareth and his colleague went out of their way to ensure it reached me before I had to leave. Their effort was above and beyond what most companies offer.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Good communication
Good communication. Narrowed down the delivery time and then rang half an hour before delivery. Friendly and helpful delivery driver.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Brilliant service
Brilliant service, item was delivered on time and in great condition by the driver Gareth.
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thank you for your 5 star review!
Amazing customer service
I had no idea how amazing the customer service is from Richer Sounds. Every part of the purchase has been an example of how all companies should treat their customers. The delivery drivers Karol and Paul were also excellent with clear communication on times and a courtesy call ahead of delivery. Can't recommend them highly enough
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Thanks Gareth!
Gareth was great, delivery was on time and gave a call in advance, very happy with his polite services!
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Couldn’t give less than 5
Couldn’t give less than 5. Gents have provided excellent service. Definitely recommended.
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent customer service!
Very pleased with all the staff at Richer Sounds - both in the store (Tom) & the delivery team (Karol & Paul).
Great communication - received messages of expected time delivery & then they phoned when nearer to say they will arrive in about 15/20 minutes. Karol & Paul were polite & friendly & took care with our new tv.
Highly recommend Richer Sounds & would definitely use again!
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thank you for your 5 star review!
A good discussion at the Manchester…
A good discussion at the Manchester branch at the weekend,then rang up on the Tuesday spoke to Mat to see if the new to stock had arrived which it had,so I purchased new tv on the phone,delivered on Wednesday by Warwick and Karol and all nice and smooth no dramas +++
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Many thanks to Warwick and Karol for…
Many thanks to Warwick and Karol for the seamless delivery of my new TV. The lads were courteous and polite.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
No problems at all
No problems at all. On time and very polite and respectful
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Had great service from Trav and Paul…
Had great service from Trav and Paul and would definitely buy again from Richer Sounds.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thank you for your 5 star review!
I have been a long time customer of…
I have been a long time customer of Richer Sounds from way back when I was in my teens...
But this was the first time I have anything delivered.
What can I say apart from exceptional. I was given a delivery slot of between 10-12. Then I was contacted with a delivery time as they were nearer.
Tracy and Rob were very polite and helpful they are a credit to the company.
Once again many thanks....
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
We had to have a specific delivery time…
We had to have a specific delivery time and Trav and Rob went out of their way to accommodate us. Thank you.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Tracy and Rob courteous and efficient
Tracy and Rob courteous and efficient. Thanks
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Gave good service from time of ordering…
Gave good service from time of ordering to delivery. Was given time estimate on the day and delivery driver called nearer the time to say they were on their way
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Huge thanks to Trav and Rob for the…
Huge thanks to Trav and Rob for the seamless delivery of my new TV! They were fast, polite, and handled the equipment like it was their own. Zero stress and great communication. Highly recommend this duo for any big deliveries!"
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Top class service from Gareth and Ian
Top class service from Gareth and Ian. Overcame the location difficulties with ease and arrived on time. Excellent communication and polite throughout. They are a credit to RicherSounds. Highly recommend this service to others 👍🏼
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reliability from start to finish
Great communication from the delivery driver Gareth before delivery, and very polite on arrival. Excellent service and reliability from the very start of purchase from Richer Sounds.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Delivery
Great company, competitive prices and delivery prompt and efficient with a friendly delivery driver.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
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