Richer Sounds - Distribution Recenzje 2754

Wynik TrustScore: 5 na 5

5,0

Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The delivery came in the allotted time. The packages were in perfect condition and not dirty. Karl and Paul rang 10 to 15 min before arrival and sent a text to allow them another 5 min due to nav... Zobacz więcej

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Oceniono na 5 z 5

Delivery team rang with an earlier eta, which was not a problem. Very polite, and knowledgeable of goods & procedures. Helpful with any questions that required further assistance from Richer Sounds.... Zobacz więcej

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Oceniono na 5 z 5

I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell. The delivery team, Karol and Paul, were excellent too. Good communication... Zobacz więcej

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Oceniono na 5 z 5

Purchased a TV recently and it was delivered today. The whole experience with Richer Sounds (Leeds branch) has been excellent. They beat the competitors’ price straight away (thank you Harry), delaye... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Zjednoczone Królestwo

  • 0333 900 0093

5,0

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Perfect!

Gareth provided updates as he approached and let me know when he was 30 minutes away. He then carried the tv to my room of choice. Super-efficient service!

5 maja 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

I would say one of the best customer…

I would say one of the best customer service in this specific industry, every time I phone for update on our order, Richer Sounds staff was amazing. Just because of this, I would never use any other company for my next big purchase.

27 kwietnia 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Distribution

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Gareth contacted me to give me the time…

Gareth contacted me to give me the time slot, texted again to inform when he would be arriving and rhen arrived spot on. He was very friendly and helpful. Excellent customer care.

29 kwietnia 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Distribution

Thank you for your wonderful feedback

Oceniono na 5 z 5

Great experience buying a tv from…

Great experience buying a tv from Richer Sounds. Communication and the speedy delivery was top notch. Decent delivery guys as well.

1 maja 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

The tv was delivered on time and we got…

The tv was delivered on time and we got a text from Gareth and Mark to say they were 15mins away. A very good service and I am very pleased with the service.

1 maja 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Excellent service from Richer Sounds

Excellent service from Richer Sounds. A huge thanks to Zak and Mark for the smooth and professional delivery. Highly recommended

30 kwietnia 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Another great experience in purchasing…

Another great experience in purchasing a TV, coupled with a speedy delivery. Richer sounds never fails to deliver quality service each and every time. Gareth & Paul delivered my new 65” TCL with very good communication from start to finish. Polite, smart and very professional. Well done to whole team!

30 kwietnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Great delivery experience

The delivery was on time and well within the time frame quoted. The delivery guys, Gareth and Rob, were friendly and helpful. Very happy with the delivery service

29 kwietnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

I purchased a TV and soundbar online…

I purchased a TV and soundbar online and everything from start to finish has been brilliant, almost daily updates and delivered within timescale given, the two delivery drivers Mark & Zac were also spot on, rang to say they were on their way, brought everything into the hall, offered to move it into the living room, explaining what to do if I had any problems with the goods AAAAA Richer sounds!! Great prices too!

29 kwietnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Delivery on time

Delivery on time, always use richer sound for any tv purchase, highly recommend, well done guys

29 kwietnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Great delivery delivered with care.

Great delivery delivered with care.
Great service from Richer sounds as usual as I have previously purchased TVS and my Hifi and would highly recommend Richersounds .

29 kwietnia 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Very good Comms and communication…

Very good Comms and communication leading up to the delivery of my new TV. The delivery people were excellent and brought the TV through to my room of choice.

28 kwietnia 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

The overall experience from ordering in…

The overall experience from ordering in store to delivery was great. Service cannot be faulted. Ordered Monday received next day. Gareth (delivery man) called roughly 10 minutes before arrival. Asked if needed anywhere specific when he had arrived. A very pleasant experience all together.

28 kwietnia 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Great delivery service from Rob and…

Great delivery service from Rob and Trav - clear messages to let us know when the delivery slot would be and then a call to say they would be there within the half hour, all kept to time.
TV was delivered to room of choice and done in a professional, courteous and polite manner.
Great service and friendly guys, faultless and fantastic!

28 kwietnia 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Distribution

Thank you for your 5 star review!

Oceniono na 5 z 5

Fantastic delivery guys mark and Gareth…

Fantastic delivery guys mark and Gareth went above and beyond with the delivery ,,
Thanks guys

28 kwietnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Fabulous tv at a great price

Fabulous tv at a great price. Delivery fellas were fantastic bang on time and called to update on the way. Couldn’t ask for more 👍👍

28 kwietnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Quick delivery

Quick delivery, helpful call when they were on their way, found the entrance to my atypical property np

28 kwietnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Gareth and Karol were BRILLIANT

Gareth and Karol were BRILLIANT, as was everyone else in my purchase journey. I cannot describe how good the customer service is. They delivered on every level, OUTSTANDING.

27 kwietnia 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Distribution

Thank you for your wonderful feedback

Oceniono na 5 z 5

Good communication

Good communication, pleased with the service

27 kwietnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thank you for your wonderful feedback

Oceniono na 5 z 5

Excellent

From purchase to delivery, Richer Sounds were excellent. I had a potential issue where the delivery might have arrived while I was out, but Gareth and his colleague went out of their way to ensure it reached me before I had to leave. Their effort was above and beyond what most companies offer.

27 kwietnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

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