Richer Sounds - Distribution Recenzje 

3203
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Wynik TrustScore: 5 na 5

5,0

Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... Zobacz więcej

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Oceniono na 5 z 5

Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Zjednoczone Królestwo

  • 0333 900 0093

5,0

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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5,0

Wszystkie recenzje

(3203)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 593

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service and great value

I couldn’t be happier. From the initial purchase made over the phone with Justin, who was extremely helpful, to the efficient and friendly delivery by Carol and Paul, the whole experience was excellent.

Having previously tried to make the same purchase through John Lewis, the difference in customer service was striking. I’ve been a loyal John Lewis customer for many years, but Richer Sounds were far more helpful, responsive and straightforward to deal with. They also offered better value and a lower overall cost.

It’s refreshing to deal with a company that genuinely seems to value its customers and makes the whole process so easy. I will definitely shop with them again.

19 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Great delivery from Gareth and Mark

Great delivery from Gareth and Mark. Great communications through the day, were bang on time, friendly and helpful.

19 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Prompt delivery and kept fully…

Prompt delivery and kept fully informed. Friendly team who were happy to help! Highly recommended.

19 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Excellent advice

Excellent advice. Efficient & polite delivery from Gareth & Mark. Altogether brilliant. Thanks.

19 sierpnia 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Karol and Paul were so nice and…

Karol and Paul were so nice and professional

18 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Took a delivery of a 65”tv.

Took a delivery of a 65”tv to my second floor flat.Karol and Paul did a superb job of getting it right to the door then inside for me.Great service and a credit to Richer Sounds.They asked if I needed any more help but I was fine.
Thanks again Lads !!

18 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Very happy.

My son accepted the delivery and said the two that brought the TV were nice. And usually he is a bit jittery around people he doesn't know.

17 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Richer Sounds - Great Service

Great service on the telephone & at Hanley store Jack and Chris👍
Delivery up to 5 days... Great communication by email and phone. Delivery in less than 48hours.
Able to track. Tracy rang with ETA.
Arrived, great service, friendly, respectful ( even asked about removing her shoes before coming in) Travis & Tracey both deserve a shout out. Thank you 😊. Took photos of proof of delivery. Well organized. Not opened the packaging yet so unable to comment any further. It's literally just arrived!

18 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Trav was excellent

Trav was excellent. He phoned to let us know he was on his way and was extremely pleasant, polite and helpful when delivering the item.

17 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thank you for your 5 star review!

Oceniono na 5 z 5

Installers very polite

Gareth and Mark were very polite, they called ahead of time to make sure I was in. This was on top of the notifications via SMS. Delivery was on time, the guys were very prompt and courteous. They insisted on removing their shoes. Very happy with the delivery

17 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Tv purchase and delivery

Ordered Tv on line with Richer Sounds.Easy process. Believed delivery would be 5 working days but was in fact 2 working days!
Follow up text message confirming purchase then another message confirming delivery date.
Text message then followed with 3hr delivery window and then a message confirming arrival in 5 minutes.
On the day dealt with Gareth and Mark who looked and acted very professional and were very polite annd friendly .Even offering to take there shoes off before entering our property.
Thanks everyone at Richer Sounds. First class service!!

17 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thank you for your 5 star review!

Oceniono na 5 z 5

Gareth was a polite friendly bloke

Gareth was a polite friendly bloke. kept me upto date on when he was going to arrive and was on time. Also was very careful and helpful with my product. Nothing was to much. Gareth is a credit to your company. If only all delivery people were like this. Keep him he is a good one 😀

14 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thank you for your wonderful feedback

Oceniono na 5 z 5

Gareth and karol carried our new TV…

Gareth and karol carried our new TV down to our games room at the bottom of the garden. 100 metres. Very kind of them. They were both very polite and good humoured. Even on the hottest day of the year.

13 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Our television was delivered by Gareth…

Our television was delivered by Gareth and Paul. I received a call telling me they were on their way and they arrived exactly on time. They were both friendly and helpful taking the time to check the packaging for any signs of damage.
A brilliant service and I would recommend them wholeheartedly.

11 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thank you for your wonderful feedback

Oceniono na 5 z 5

Great communication

Great communication about delivery.
Courteous and helpful when making the delivery

13 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Paul and Trav were excellent

Paul and Trav were excellent. They kept me informed all the way through the delivery process which was made safely and securely. Many thanks.

13 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Great service from Trav and Mike they…

Great service from Trav and Mike they rang first then brought my parcels in to the living room very polite and clean great job guys

13 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Brilliant work from start to finish

Brilliant work from start to finish. Great tracker, excellent communications with a call ahead. Mike and Trav working like trojans in the extreme heat getting the huge TV up the stairs and into the office. Thanks!

13 sierpnia 2026
Opinia niezależna
Logo Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution

Thank you for your wonderful feedback

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