Having dealt with Richer Sounds before it was an obvious choice when upgrading our TV. Visited their Liverpool branch who couldn't have been more helpful. Ordered A Hisense TV & soundbar & arranged a... Zobacz więcej
Reakcja na opinię
Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Having dealt with Richer Sounds before it was an obvious choice when upgrading our TV. Visited their Liverpool branch who couldn't have been more helpful. Ordered A Hisense TV & soundbar & arranged a... Zobacz więcej
Reakcja na opinię
Visit the shop looking to place an order for JBL speakers and stands. Dave ordered them in, the price was the best to to found. I was kept upto date on the status of the order as they were being... Zobacz więcej
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We had a delivery today of our online purchase a new TV from Richer Sounds. Gareth the young man who delivered our TV was friendly, professional and respectful of our property. We would highly recomme... Zobacz więcej
Reakcja na opinię
Ordered Friday delivered Monday. Delivered at specified by a very friendly driver. Looking forward to unboxing and watching England on Wednesday Have now set up my telly superb. Dead easy to set up... Zobacz więcej
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Trav and Rob were very friendly and made sure to confirm we had our warranty cover. Excellent service

Odpowiedź od Richer Sounds - Distribution
Easy buying process online and Gareth out delivery driver was so helpful and kept us up to date on where he was and when he would be arriving - would highly recommend buying from Richer Sounds - product range is great and we are very happy with our new TV - and at a very competitive price too

Odpowiedź od Richer Sounds - Distribution
Gareth and Mark have just delivered my new Samsung TV. They couldn't have been more efficient. They are a credit to your company.

Odpowiedź od Richer Sounds - Distribution
Excellent experience with Mark and Trav. Called ahead, very courteous delivery and had an informative chat with me about the new TV.
Very positive all round

Odpowiedź od Richer Sounds - Distribution
Tracy and Paul delivered my Hisense 50 inches to my doorstep. I appreciate their efforts because of their calls to alert me that were they were close to my place. My television was delieved as expected. Thank you, guys. Kudos!

Odpowiedź od Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution
Excellent communication. Friendly and very very helpful delivery drivers. 10/10 experience start to finish

Odpowiedź od Richer Sounds - Distribution
Equipment delivered on time. Gareth and Travis helpful and polite and kept me up to date re delivery timings

Odpowiedź od Richer Sounds - Distribution
Good communication on delivery time. Great care taken by Gareth and Trav.. 5stars again for Richer Sounds.

Odpowiedź od Richer Sounds - Distribution
Would highly recommend this company . And the delivery team Rob & Tracy was amazing

Odpowiedź od Richer Sounds - Distribution
I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell.
The delivery team, Karol and Paul, were excellent too. Good communication re. arrival time. Very friendly and helpful.
A good experience.

Odpowiedź od Richer Sounds - Distribution

Odpowiedź od Richer Sounds - Distribution
Got a call to say they were ten minutes away, which was appreciated
Very friendly man who brought the items into my home and advised to contact if there were any problems
Excellent customer service - which is what I’ve come to expect from Richer Sounds over the years

Odpowiedź od Richer Sounds - Distribution
The communication from the delivery people was excellent and they were very friendly and could not be faulted and delivered as promised .
My issue is with the process where when one signs up for the delivery within 3-5 working days the system does not allow you to indicate that Monday morning is not convenient (say You have a doctors appointment). Now I would argue it would be in everyone's interest if when the shop put the order through a note could be made. Surely it is far better than the company sending notification and then having to rearrange . Yes one can pay extra for nominated day and No I am not suggesting customer can block everything out to end up in effect nominating the day.
Unfortunately this falls in the too difficult
Friendly delivery team Trav and Paul, on time, and they remind me to report within 24 hours for any issues of the tv that I didn’t aware before. Good TV condition and nice price too.

Odpowiedź od Richer Sounds - Distribution
Trav and Ian delivery team from Richer Sounds Hanley were very friendly with good comms as to timing ! Enjoy rest of week guys..

Odpowiedź od Richer Sounds - Distribution
Great service. Rang ahead to let me know they were on their way. Quick and friendly.👍

Odpowiedź od Richer Sounds - Distribution
I got sent times for a delivery window of 13:00 to 15:00 I had to go out at 12:20 and return at around 14:00 so I rang Tracey and explained. She said fine, she'd ring me when 20 mins away. She did, and we all arrived at my house at exactly the same time. Perfect. Paul and Tracey were very good with the heavy package and helped me to get it into my van.

Odpowiedź od Richer Sounds - Distribution
Purchased a TV recently and it was delivered today. The whole experience with Richer Sounds (Leeds branch) has been excellent. They beat the competitors’ price straight away (thank you Harry), delayed delivery upon my request for my convenience, and the delivery team (Gareth and Mark) communicated clearly and handled everything professionally. It was my third time buying from them and definately will not be the last — highly recommended.

Odpowiedź od Richer Sounds - Distribution
Buy all my TV’s from Richer Sounds because of the professional service and impartial advice. Ellis in Prestwich store was very knowledgeable and patient. The delivery was very straightforward Tracy and Paul were very friendly. Tracy called to give arrival time.

Odpowiedź od Richer Sounds - Distribution
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