Richer Sounds - Cambridge Recenzje 

1710
Wynik TrustScore: 5 na 5

4,9

25 Hills Road, CB2 1NW Cambridge, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was call... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I rang to check that the headphones I wanted were in stock so I could check if they were ok A very helpful member of staff arranged to get them in. When I arrived, they had been charged and softw... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 25 Hills Road, CB2 1NW, Cambridge, Zjednoczone Królestwo

  • 0333 900 0053

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1710)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 752

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very helpful sales staff

Very helpful sales staff, the price beat guarantee was promptly applied and delivery was within a couple of days. Delivery guys were lovely. A great experience overall.

18 marca 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Customer service at its best.

I was very impressed by Paul ,the deputy manager at the Cambridge Branch. He went out of his way to help me sorting out a issue with the item I bought. He was very professional and made feel at ease and calm in dealing with the problem. I left the store fully satisfied.
Thank you again, Paul.

19 marca 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Whilst visiting Cambridge I called at…

Whilst visiting Cambridge I called at the Cambridge store for advice on hooking up my TV to existing speakers. Tom clearly explained the options available without pressing for a sale. A couple of days later I ordered the AXR100D via the online store. All hear turned up on time.

16 marca 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Very good telesales experience

Very good telesales experience, pre-ordered item delivered quickly after it because available.

Great pricing and good choice of products. Also good to have a long 6 year warranty on my new TV, gives me peace of mind!

14 marca 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

I went in to the Cambridge shop on a…

I went in to the Cambridge shop on a fact-finding mission with a view to possibly buying a new tv and sound bar. I’m not overly blessed in what’s new etc. I was greeted by Paul who listened to my queries and was able to offer good advice without being too pushy…… top bloke! Ended up getting a tv and sound bar.

14 marca 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thank you for your 5 star review!

Oceniono na 5 z 5

Staff were knowledgable

Staff were knowledgable, friendly, efficient. When I phoned later to get more advice on which TV to choose, was given really usefull information & help. My TV has now been delivered & I'm very happy with it.

14 marca 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 4 z 5

Didn’t quite price match the price I…

Didn’t quite price match the price I had found elsewhere but I accepted the reason for that and was happy with the price I paid.
Delivery was on the day stated.
Great service.

13 marca 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks very much for taking the time to leave your review. I’m pleased to hear you were happy with the final deal, even if we couldn’t quite match the alternative you’d seen. It’s also great to know everything was delivered as promised and that you felt well looked after throughout.

If there’s ever anything you’d like us to look into or help with in the future, please don’t hesitate to get in touch at seniorcomplaintsteam@richersounds.com.

Kind regards,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

Amazing experience

Spoke with DJ in Cambridge a few times been very helpful & informative & have now bought 2 TV’s & a stand from hun within the last 3 months amazing experience & great deliveries

13 marca 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

All good…..

28 stycznia 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Top, top speakers and customer service

At the Cambridge store, I spoke to Paul who was first class nothing two much trouble, I ordered the new Dali Kupid speakers they were delivered the next day I’m still running them in but I have to say they are superb speakers no one will be disappointed with these I’ve had many speakers over the year these are fantastic this is the forth time I’ve used the Cambridge store I would never go any where else first class service

12 marca 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Great people

Tom, the salesperson I spoke to, couldn't have been more helpful or knowledgeable about the options I was exploring.

11 marca 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Richer Sounds - these are your people for hi-fi.

I was recommended Richer Sounds as a place to get good hi-fi separates. The staff were amazing, very knowledgeable and helpful. They guided me towards a turntable, which was delivered today. Fabulous quality, stylish piece of kit. If you are considering buying electrical gear, these are your people!

11 marca 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thank you for your wonderful feedback

Oceniono na 5 z 5

Tv & sound bar.

Great experience from Cambridge Branch, everybody most helpful. Olivia in particular was exceptional in sorting queries, giving good advice and arranging delivery.
Have always used Richer Sounds and never disappointed.

6 marca 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thank you for your wonderful feedback

Oceniono na 5 z 5

Olivia at Cambridge was very helpful!

Olivia at Cambridge was very helpful. She gave a down to earth opinion based upon my budget as to which TV to purchase and had great product knowledge of all the possibilities. Thoroughly recommend!

28 lutego 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Helpful and knowledgeable staff

Helpful and knowledgeable staff. Great customer service and fair pricing. It’s so great to have a physical store like this. Keep up the good work.

28 lutego 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Excellent

Helpful, knowledgeable as ever. Great shop.

28 lutego 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Excellent service

Excellent service

27 lutego 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Brilliant staff interaction from the…

Brilliant staff interaction from the outset . Welcoming , knowledgeable & patient . After initial visit we booked a listening session . Turned up & it was all set up and ready to go .Helpful advice & suggestions. We made our purchase - it was delivered 3 days later . Would thoroughly recommend Richer Sounds , Cambridge .

23 lutego 2026
Logo Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge

Thank you for your 5 star review, it’s lovely to read your comments.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej