Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... Zobacz więcej
Reakcja na opinię
At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other... Zobacz więcej
Reakcja na opinię
Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good valu... Zobacz więcej
Reakcja na opinię
I received some excellent advice on an audio system by phone and email, but wishing to see some physical examples of the recommended items, I travelled to the Cambridge store. Sadly this was nowhere n... Zobacz więcej
Reakcja na opinię
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful always answered emails and products came on time

Odpowiedź od Richer Sounds - Cambridge
Great service from Cambridge as usual. Had a great opportunity to try everything out in the demo room. Thanks!

Odpowiedź od Richer Sounds - Cambridge
Friendly and professional service from Tom, who assisted me in my purchase of a Manhattan s4r Freesat box.
I was assured that if I needed any technical help I could ring up and a member of the team would gladly assist.
Great service.

Odpowiedź od Richer Sounds - Cambridge
All the staff were very helpful and knowledgeable. It was really useful to try the equipment in the shop before buying and returning one item which I decided not to keep was very easy. They were very keen to make the process as customer friendly as possible. I would highly recommend Richer Sounds Cambridge!

Odpowiedź od Richer Sounds - Cambridge
We had a dedicated hour in the sound room and Tom was extremely helpful talking me through options. He set up the system that I had been looking at and made suggestions.
Although those suggestions were more expensive 😅 the system was so much better and I love it.
After the initial quote I rang and Tom gave me further options and advice for wiring. The payment app was rubbish but the advisors sent a BACCs for payment and as soon as that was seen in the accounts they rang me to confirm it had been received. Couldn't recommend them more 😍

Odpowiedź od Richer Sounds - Cambridge
Fantastic customer service, Tom helped us find just the right music system which has already provided much joy for us all. Thank you. I will always recommend Richer Sounds at Cambridge.

Odpowiedź od Richer Sounds - Cambridge
Staff were very polite and knowledgeable about the different products overall very pleasurable.

Odpowiedź od Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge
Ordered tv via a friendly telephone call. All was simple to do which included ordering an empty box to place the old tv in. Timescales was to my requirements. After receiving new tv it was simply a case of following instructions to set it up. All worked well. Only problem nowadays is the there is no manual, not Richer Sounds fault, it’s all on the tv. With Richer Sounds you get a 6 year guarantee which could be useful but hope it’s not required.

Odpowiedź od Richer Sounds - Cambridge
I recently purchased a 55inch 0LED LG TV. The staff were very knowledgeable and helped me decide on this model . Great customer service .im very happy with my choice .

Odpowiedź od Richer Sounds - Cambridge
Bought new TV and soundbar from Cambridge store. Purchased 4pm yesterday, professionally delivered 9am this morning. Excellent knowledge from Tom in the store, took time with us even though very busy. True customer service.

Odpowiedź od Richer Sounds - Cambridge
Great service in the shop, have advice and helped me load it into my car. Thank you

Odpowiedź od Richer Sounds - Cambridge
Excellent customer service from Cambridge branch - TJ. Price matched a very competitive price from another retailer and delivery was quicker than advertised. Well worth being a VIP member. Excellent.

Odpowiedź od Richer Sounds - Cambridge
Paul at the Cambridge shop was very helpful in answering all questions and efficiently ordering the tv and Sonos soundbar.

Odpowiedź od Richer Sounds - Cambridge
Good experience bought earphones for my gf & she loved them . Both fit & quality

Odpowiedź od Richer Sounds - Cambridge
I rang to check that the headphones I wanted were in stock so I could check if they were ok
A very helpful member of staff arranged to get them in.
When I arrived, they had been charged and software updated.
Met by friendly knowledgeable staff.
Recommend

Odpowiedź od Richer Sounds - Cambridge

Odpowiedź od Richer Sounds - Cambridge
Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy.
Have bought from Richer Sounds before and always happy with the service. Delivery as planned.

Odpowiedź od Richer Sounds - Cambridge
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.