I have bought many TVs from you and wouldnt go anywhere else. People I speak to are always very knowledgeable of the product which very often has a six year extended guarantee for added piece of mind.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
From first contact with Jay at Brighton Shop Richer Sounds did what I had hoped for. His advice on the choice of TV was detailed and accurate for I checked it with Which Magazine for accuracy! At eac... Zobacz więcej
Reakcja na opinię
I purchase all of our music tech at Richer Sounds who never cease to offer great advice. They are always honest and help to steer me in the right direction to get the best option for the best price. T... Zobacz więcej
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If I want to buy a TV or anything hi fi I will always come to Richer Sounds. On this occasion I was buying a Ruark radio. Always a friendly visit, item not in the shop but ordered from stock and arriv... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep Hi-fi
- również w kategorii:
- Sklep RTV
- Sklep TV
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
54 London Road, BN1 4JE, Bridhton, Zjednoczone Królestwo
- 0333 900 0039
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Helped me with choosing my purchase.
22 września 2026
Odpowiedź od Richer Sounds - Brighton
Thank you for your wonderful feedback
Odpowiedź od Richer Sounds - Brighton
Thank you for your feedback and for taking the time to leave us a review.
We hope you enjoy your new purchase!
Many thanks,
The Customer Experience team
Well recommended speakers-perhaps…
Well recommended speakers-perhaps alittle pricey .
Stylish and look the part
Magnificent sound even at low volume.
Lovely profesionable installer. Highly recommended.
WELL DONE EVERYBODY!!!!!
17 września 2026
Odpowiedź od Richer Sounds - Brighton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Got the product I wanted with a 6 year…
Got the product I wanted with a 6 year warranty and a small discount as well.
11 września 2026
Odpowiedź od Richer Sounds - Brighton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
TV b£42 Cheaper than Amazon
TV £42 Cheaper than Amazon, Staff member at Brighton Store carried the TV to my car. Friendly bunch,
7 września 2026
Odpowiedź od Richer Sounds - Brighton
Thank you for your 5 star review, it’s lovely to read your comments.
Odpowiedź od Richer Sounds - Brighton
Thank you for your 5 star review, it’s lovely to read your comments.
Rosie is Brighton is super friendly
Rosie is Brighton is super friendly, super helpful and already ready to offer a great deal. My go-to place for a happy buying experience! Many thanks.
28 lipca 2026
Odpowiedź od Richer Sounds - Brighton
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent product quickly delivered
Very helpful even explained how to get back to the train station
9 września 2026
Odpowiedź od Richer Sounds - Brighton
Thank you for your feedback and for taking the time to leave us a review.
We hope you enjoy your new purchase!
Many thanks,
The Customer Experience team
Wonderful Service.I bought a Ruark R2 which was…
I bought a Ruark R2 which was delivered very quickly by normal delivery, which subsequently proved to be faulty. We telephoned the Brighton shop and spoke to Toby who was our salesman. He said he would arrange collection and offered an immediate replacement. We had ordered a cream model, but the only ones in stock were dark brown, we decided to go ahead with a straight swap. Phone call re this made in afternoon. The following day the replacement arrived at about 11am, the faulty model was collected and the replacement was the set up. We preferred the replacement's colour when it was unpacked, the sound is absolutely great, but it was all overshadowed by the amazing service Tobi at Richer Sounds in Brighton gave us, genuinely second to none. Nothing was too much trouble for him. I have bought a number of items from Richer Sounds through the years, all of it is still going strong (oldest item CD player now 33 years old!) So thank you Richer Sounds with a special thanks to Tobi for providing such amazing service. Brian Simmonds
10 września 2026
Odpowiedź od Richer Sounds - Brighton
Thank you for your 5 star review, it’s lovely to read your comments.
Odpowiedź od Richer Sounds - Brighton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Fantastic service
Great knowledge got us exactly what we needed...honest and friendly..very happy with the whole experience and my new amp!
6 września 2026
Odpowiedź od Richer Sounds - Brighton
Thanks for your great feedback and for supporting local business.
Odpowiedź od Richer Sounds - Brighton
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent customer service
Excellent customer service. Informed and helpful advice, happy to take questions and provide suggestions made choosing our tv a comfortable experience. Simple, straightforward ordering. Collection available a day ahead of expected date. What's not to like.
5 września 2026
Odpowiedź od Richer Sounds - Brighton
Thanks for your kind review, we look forward to your next visit.
Nik is great to deal with in the…
Nik is great to deal with in the Brighton store. Highly recommend
2 września 2026
Odpowiedź od Richer Sounds - Brighton
Thanks for your kind review, we look forward to your next visit.
Excellent customer service and support
31 sierpnia 2026
Odpowiedź od Richer Sounds - Brighton
Thanks for your kind review, we look forward to your next visit.
Odpowiedź od Richer Sounds - Brighton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Brilliant customer service
Whilst there was an issue with a buzzing sound which led to me returning to the shop, I cannot speak highly enough of the staff who were very proactive in finding a solution. Great customer service and a very good product which we’re very happy with.
28 sierpnia 2026
Odpowiedź od Richer Sounds - Brighton
Thank you for your 5 star review, it’s lovely to read your comments.
My AV was turning off randomly
My AV was turning off randomly, I ordered a new one but found it would not set up and was stuck in a loop. Richersounds replaced. But even new one had same issue. My old one I got working by turning off hdmi cec. So asked for refund.I would not buy from anyone else as service with richersounds is 10/10
4 września 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Brighton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Even when I had problems
Brighton Richer Sounds - Even when I had problems, the service was exemplary. The staff member who sold me the item — and later resolved my issue — was very professional and knowledgeable at all times. Everything was handled quickly and with real care. The after‑sales support is outstanding, and it’s the main reason I’ll happily buy from Richer Sounds again in the future.
28 sierpnia 2026
Odpowiedź od Richer Sounds - Brighton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Odpowiedź od Richer Sounds - Brighton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Doświadczenie Trustpilot
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