The customer service I recieved at Richer sounds Brighton was amazing. Charlie was informative and extremely helpful. He gave advice and explained the product very clearly. Whenever I have pho... Zobacz więcej
Reakcja na opinię
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The customer service I recieved at Richer sounds Brighton was amazing. Charlie was informative and extremely helpful. He gave advice and explained the product very clearly. Whenever I have pho... Zobacz więcej
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Overall, a very good experience. Charlie talked me through the best options in replacing my aging Sony Bravia TV. The picture on my new Bravia 7 II is simply stunning. Many thanks, Charlie 👍🏻
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Jay answered my query really quickly with helpful advice and even including photographs so that I could understand. The connecting cable I needed was ready for me to collect that day with clear instru... Zobacz więcej
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The Staff at Brighton were very helpful and professional. Special mention goes to Nik making sure I was satisfied with my purchases. I now have a fantastic TV and Sonos sound system.
Reakcja na opinię
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
54 London Road, BN1 4JE, Bridhton, Zjednoczone Królestwo
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I contacted Richer Sounds for help & advice, & spoke with Rosie. She was excellent. Great advice & arranged a delivery that came the next day. The sound bar is great, with excellent sound & features. My problem has been solved & I'm very happy, thanks to Rosie!

Odpowiedź od Richer Sounds - Brighton
I fee I always get unbiased advice from the team,more interested in getting the product that is right for me than making g money out of me!

Odpowiedź od Richer Sounds - Brighton
Jay was great from start to finish. He gave clear advice and made my decision very easy to choose a new TV. Thanks again for your assistance

Odpowiedź od Richer Sounds - Brighton
Fantastic experience from Richer Sounds. Ordered a new TV online and it was delivered to the Brighton store within two days. Pick up was super easy, and when I phoned to check arrangements, Nick was very friendly and helpful. Highly recommended.

Odpowiedź od Richer Sounds - Brighton
Very clear and friendly advice. Came away feeling confident I’d made the right choice

Odpowiedź od Richer Sounds - Brighton
The guys in Brighton are absolutely brilliant, no request is too small. Really, really helpful.
Thanks to the team - we'll be back for all our hi-fi needs

Odpowiedź od Richer Sounds - Brighton
I couldn’t fault the service from the first interaction with Charlie. Professional, expert advice and friendly interactions. Thank you.

Odpowiedź od Richer Sounds - Brighton
Richar Sounds, very proactive if fixing issue with new TV. Great service😊

Odpowiedź od Richer Sounds - Brighton
The sales manager , Jay , gave us a very positive greeting when we entered the store. He explained that the radio we wanted was not on stock , but next day home delivery could be arranged . He also went through the various features of the radio and gave his opinion of the performance . Excellent all round

Odpowiedź od Richer Sounds - Brighton
Very helpful shop staff who understood what I want to purchase.

Odpowiedź od Richer Sounds - Brighton
I came to your shop with a question about a soundbar that I had previously bought from you. My question was dealt with promptly and a solution quickly identified. Excellent courteous service throughout and to which I have been accustomed since I first bought from you decades ago. Great service - thank you

Odpowiedź od Richer Sounds - Brighton
Always a great experience buying from these guys. Very knowledgeable, super helpful and no misleading sales speak.

Odpowiedź od Richer Sounds - Brighton
I contacted Richer Sounds in Brighton by phone for some advice regarding a turntable and speakers. Spoke with Toby who was great and I booked a demonstration at the Brighton branch for the following day. Toby greeted me and demonstrated the turntable and speakers – advised me to bring my own vinyl with me in order to compare the sound to that of my existing system. Great experience in every way – warm welcome in the store, cup of coffee, great advice and knowledge along with expertise. What a pleasure to deal with a company where the staff know every detail about their products as well as there being no high-pressure sales tactics. Left the store feeling great, having purchased a turntable and speakers with home delivery promised for the following day. I recommend Richer Sounds unreservedly. Thank you, Toby, for all your help and advice – it is greatly appreciated and valued. Richer Sounds are my number one port of call for all things related to HiFi / TV.

Odpowiedź od Richer Sounds - Brighton
It’s always amazing. Friendly, knowledgable, non- pushy staff who give you their time before, during and after purchase. Richer Sounds are one of the businesses that prove it can be done well. Especially our Brighton branch.

Odpowiedź od Richer Sounds - Brighton
The team were just amazing at the Brighton store. A tv i had bought had gone wrong. They found a replacement and arranged delivery quickly and efficiently. Superb!

Odpowiedź od Richer Sounds - Brighton
Item ordered over the phone but had an issue with it as was not playing CD so took to local shop and arranged for a replacement to be sent. Same issue with the replacement so went for a different brand at same price and this has been fine. Very helpful in shop and when speaking to customer services on phone.

Odpowiedź od Richer Sounds - Brighton
Assistant Jay was extremely helpful providing me with answers to many questions.
The satellite recorder arrived promptly and was easy to set up.

Odpowiedź od Richer Sounds - Brighton
I visited Brighton shop, reluctantly, following recommendation.
I was absolutely delighted by the very professional way my enquiry and multiple questions were dealt with. Made quite a substantial order with confidence. Delivery and follow up first class

Odpowiedź od Richer Sounds - Brighton
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