This is the best case I have ever used, I brought for my husband and parents as well, now I am very happy and thankful for the support Reno shield just gave me to my inconvenient on the shipping proce... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing product and wonderful customer service. I’m a repeat customer and I highly recommend their phone cases. Believe me, I occasionally drop my phone and I don’t have that fear that my screen will... Zobacz więcej
asked for my case warranty as it has scratches/ dents and out of johnathan's goodwill he decided to send me another case, just had to pay for the shipping fee. really grateful and commendable
Phone cases have this weird market where suppliers seem to think that durable has to equal masculine design. Rhinoshield was the only option I found that I could have a case that I actually like the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
RHINOSHIELD is more than phone protection — it’s impact by design. From lab-tested shock tech to zero-waste materials, we push boundaries to protect what matters: your devices, your ideas, your world. BPA-free, fully recyclable, made to last — every product is built with purpose, shaped by innovation, and driven by a commitment to do better.
Dane kontaktowe
Stany Zjednoczone
- support@service.rhinoshield.io
- www.rhinoshield.io
4,7
Doskonała
1 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great protection for my phone
Great protection for my phone! Been using rhinoshield for years and saved my phone from many accidents !
23 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
We're happy to hear that our product has consistently provided great protection for your phone over the years! Thank you for your long-term support and feedback.
Best Regards,
Team RHINOSHIELD
Excelente servicio siempre!!
20 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
Glad we could help you out. Thanks for the 5 star review!
Best Regards,
Team RHINOSHIELD
Great product
Great product! Responsive customer service team! Reliable and prompt delivery!
13 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
We're happy to hear that you had a great experience with our products and customer service, and that you received your order quickly! Thanks!
Best Regards,
Team RHINOSHIELD
Damaged phone case
I bought a phone case more than a year ago. It started to bend from daily usage, and i couldnt even fit it on my phone normally anymore. I wrote to Rhinoshield and they responded very fast and said they will replace it free of charge. The customer service is a 10/10.
20 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
We're happy to hear that our team was able to quickly resolve the issue with your phone case and provide a replacement. We appreciate you taking the time to share your positive customer service experience!
Best Regards,
Team RHINOSHIELD
After sales is out of this world.
19 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
Glad to hear you had a positive after sales experience!
Best Regards,
Team RHINOSHIELD
Good customer service
12 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
Thanks for the positive review!
Best Regards,
Team RHINOSHIELD
Excellent and awesome
Excellent and awesome. This is not the first time I had issues and the level of serve remains pretty much the same. However, a suggestion will be to improve the quality of the products.
18 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
We're happy to hear that you had an excellent experience. We appreciate your suggestion to improve product quality, and we'll consider this as we move forward. Thanks for your feedback!
Best Regards,
Team RHINOSHIELD
Fast response and good product support
Fast response and good product support! I definitely recommend this to everyone. Thank you!
18 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
We're happy to hear that you had a positive experience with our fast response times and product support. We appreciate your recommendation and thank you!
Best Regards,
Team RHINOSHIELD
Happy with the service and the product
Happy with the service and the product. Thank you Rhinoshield.
11 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
We're happy to hear that you're satisfied with our service and product. We appreciate you taking the time to share your positive experience with us!
Best Regards,
Team RHINOSHIELD
Odpowiedź od RHINOSHIELD USA
Hi,
Thank you for the positive review!
Best Regards,
Team RHINOSHIELD
La compra fue fácil y el envío rápido
La compra fue fácil y el envío rápido. La atención al cliente muy competente.
12 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
Happy to hear you found the overall purchasing experience satisfactory. Thanks for the positive review!
Best Regards,
Team RHINOSHIELD
They understood my problem and gave a…
They understood my problem and gave a fast solution, all being very polite with the customer.
13 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
We're happy to hear that we could help you efficiently, and we appreciate your kind words regarding our team's politeness. Thank you!
Best Regards,
Team RHINOSHIELD
Timely response
Timely response. Problem solved quickly. Overall great consumer experience.
5 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
We are happy to hear that we resolved your issue quickly. Thank you for sharing your great experience with us!
Best Regards,
Team RHINOSHIELD
Odpowiedź od RHINOSHIELD USA
Hi,
We're happy to hear that our customer service was helpful to you. We appreciate your positive feedback, and thank you.
Best Regards,
Team RHINOSHIELD
Completely misleading on delivery times!
Apparently in Rhinoshield’s logic 'shipping' only starts once a certain ‚processing time‘ has passed…
In my case I received an order confirmation where I had also paid an ‚express shipping fee‘ of EUR 13,- on my EUR 78,- order on 03 July and then received an email on 08 July that ‚shipping‘ would start ‚soon‘, which with 1-3 days shipping should then at least have guaranteed delivery at the very latest by 12 July and NOT ONLY - as was then advised in a follow up email - between 14-16 July' - being 11-13 days AFTER I placed my order and paid for said ‚express delivery - within 1-3 business days‘ - A COMPLETE JOKE!
I told RS that they will want to make sure delivery times are stated a lot more clearly (when anyone orders something with 'express shipping fee, 1-3 business days‘, the expectation would ALWAYS be that 'shipping' actually starts latest the following day and not that any kind of administrative issues only make 'shipping' start way later…
I would have expected Rhinoshield to at least refund my 'express shipping' fee but that was denied…
11 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
Thank you for taking the time to share your experience. We're truly sorry the shipping timeline didn’t meet your expectations, and we understand how frustrating that can be, especially when express shipping is selected.
As our support team mentioned, the estimated shipping time of 1–3 business days refers to the transit time after processing and any warehouse transfers, which we outline in both our Shipping Policy page and order confirmation email. That said, we recognize that this may not have been as clear as it should be, and we appreciate your feedback.
We'll be reviewing how we communicate delivery expectations to make things clearer going forward.
Best regards,
Team RHINOSHIELD
Mi experiencia...
Mi experiencia no fue genial, como me han sugerido que titule. La persona con la que hablé era amable, pero no supo darme una respuesta satisfactoria.
Ya estoy harta de rellenar sus encuestas, cuando mi problema siguen sin resolverlo. El tema es la devolución que hice de un artículo, les llegó el día 26/7/25 al almacén, pero no me comentan nada. Lo sé porque hago el seguimiento del envío. Espero noticias y el reembolso.
11 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
We are sorry to hear the experience wasn't great regarding your return status. We have proactively reached out to you via email, following up on this. Please check your inbox and spam folder. It was sent to the email address used on the order.
Hope to hear from you soon.
Best Regards,
Team RHINOSHIELD
I like the quick answer and the…
I like the quick answer and the comprehensive action about the guarantee.
10 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
We're happy to hear we could help you efficiently and thoroughly. Thank you for your feedback!
Best Regards,
Team RHINOSHIELD
I decided to go for this brand and I…
I decided to go for this brand and I must say the quality durability design the design really is top notch so solidly built I can honestly say they really are the best on the market and I can truly say I can’t seeing me buying any other brand for future phones I should purchase and customer service and support are very good if needed I would not hesitate to recommend to friends and family thanks rhino shield for a wonderful products and excellent customer service support
9 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
We're happy to hear that you find our products to be of top quality, durable, and well-designed. We appreciate your high recommendation and are glad our customer service met your expectations. Thank you for your wonderful feedback.
Best Regards,
Team RHINOSHIELD
Highly recommend!
I had reached out to the Rhinoshield team about a lost part for my custom phone case and they were so quick and kind with their response! This was my first time using and getting a Rhinoshield product and I've been very pleased with the product and customer service I've received.
2 lipca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
We're happy to hear that our support team was able to help you with your custom case! Thanks for sharing your positive experience!
Best Regards,
Team RHINOSHIELD
Atención muy cercana
La funda cogió holgura, me mandaron otra nueva sin pagar más. Encantado con el trato al cliente
29 czerwca 2025
Odpowiedź od RHINOSHIELD USA
Hi,
Glad we could help you out with your loose case issue. Thanks for the review!
Best Regards,
Team RHINOSHIELD
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.