I bought my car from Matt at RMG and I honestly couldn’t recommend him enough! He was so incredibly helpful, friendly and professional throughout the whole process. Nothing was too much trouble, and h... Zobacz więcej
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Look guys,am living my dream all courtesy of a brilliant guy (Adams) at Reynolds group in southend on sea. He made my dream of owning a car so easy and simple ,am finding hard to believe I now own... Zobacz więcej
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Awful company please read my review on there website .AND DID NOT REFUND STRAIGHT AWAY ONCE I EXPLAINED THAT I WAS NO LONGER BUYING THE CAR IT TOOK THREE DAYS AND LOTS OF EMAILS .LAST ONE INFORMING TH... Zobacz więcej
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Everything from going along to look at their stock to driving away with our gorgeous new car has been seamless. The service and knowledge is next to none from the whole team, but I want to single out... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Used cars for sale in Southend-on-Sea Essex: Reynolds Motor Group: Competitive finance deals, part exchanges welcome, call now!
Dane kontaktowe
Southend arterial road , SS14 3AU, Basildon, Zjednoczone Królestwo
- 01268 273 900
- sales@reynoldsmotorgroup.co.uk
- www.reynoldsmotorgroup.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 57% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Brilliant after sales support
Cannot recommend Reynolds Motor Group enough - the friendly, professional after service support Adam and the team provided went above and beyond. I would definitely use them again.

Odpowiedź od Reynolds motor group
Top service from Grant & team
Top service from grant & team, got the car looking brand new. Kept me up to date every step of the way in the process. From viewing to prepping to handing over the keys. Very fair price provided full mot service etc couldn’t be happier with my purchase. Thanks grant

Odpowiedź od Reynolds motor group
Great service had the car within a week…
Great service had the car within a week all the way from Scotland. All I had to do was tell Alfie what I wanted and he done the rest. Can’t reccomend enough. 10/10

Odpowiedź od Reynolds motor group
My lucky day
On passing by, I noticed the car in pole position on the forecourt. Within the nx day I drove back 2 view up closer. I was greeted by Adam within a couple of minutes & before I knew it he reappeared with keys etc & opened the car & invited me 2 sit inside.We chatted & he told me all I wanted to know.He then offered me a test drive, which went really well & i was over the moon because it’s exactly what i was looking for.We returned & went into the office & he went through everything with me including finance, part exchanging my own car & retaining my no.plates etc
I left a small deposit & Adam got the car a complete valet. I returned after a couple of days & the car was all ready for me to drive home. Adam done absolutely everything he offered & everything I asked very quick very politely & made me feel totally at ease. It was completely unstressful.So for me a great experience.

Odpowiedź od Reynolds motor group
Excellent service
Excellent service. Jesse was informative, attentive and professional throughout. Negotiated a good price for me too. Highly recommended.

Odpowiedź od Reynolds motor group
Great Service
Had a great experience buying my car with Alfie. He sourced a car for me really quickly and kept me updated along the whole process. The car is immaculate and would recommend RMG to anyone wanting to buy or sell their car.

Odpowiedź od Reynolds motor group
Grant
Grant was extremely helpful, the car came in great condition.

Odpowiedź od Reynolds motor group
Adam was extremely helpful and saw the…
Adam was extremely helpful and saw the sale through from start to finish taking time to travel from one depot to another where I was collecting csr from.,
Impressed overall with this garage 👍

Odpowiedź od Reynolds motor group
Freindly no pressure to buy
Freindly no pressure to buy, above and beyond with customers care, would recommend

Odpowiedź od Reynolds motor group
MUST READ
Bought a car 6 months ago,
Still haven’t received private plate transfer from it as they didn’t apply for logbook for 3 months for part exchange vehicle. So had to pay 3 months tax on a vehicle we didn’t own as they didn’t apply for the logbook we couldn’t take our plate off.
Toon the vehicle to be repaired , got given back and said we can’t see the fault. (Even tho it’s visible every 5 minutes)
So given back the car clearly faults still cutting the car out.
Spoke to aftersales same lies.. .. I’ll get back to you ill get back to you…says we got a courtesy car if you can’t wait two weeks, wait two weeks tell us the courtesy car is broken you can wait another week for a fiat 500 (knowing we had 2 children under two and bought a suv)
Then tells us to get quotes from other garages to fix the car. Tells us get back to us today.. 6 days later no response. Having to get legal help to resolve this after buying a 20k car you don’t expect this!

Odpowiedź od Reynolds motor group
Staff hospitality and professionalism…
Staff hospitality and professionalism is excellent.

Odpowiedź od Reynolds motor group
Outstanding service
I just purchased my fourth car from RMG thanks to Alfie who always goes above and beyond to make everything run smoothly.

Odpowiedź od Reynolds motor group
Good experience handled everything and…
Good experience handled everything and made sure u I was cared for all the way highly recommend

Odpowiedź od Reynolds motor group
World class
Had the pleasure of buying my car from Alfie, absolutely top class, quick, efficient, polite and friendly. Travelled all the way from his other campus just to best fit my needs; couldn’t have asked for better service.

Odpowiedź od Reynolds motor group
10/10 experience
From start to finish the customer service was amazing! Jesse was so wonderful, staying after hours so I could pick it up. The car was presented extremely well, super clean and also taken care of. Would highly recommend Reynolds Motor group!

Odpowiedź od Reynolds motor group
By far the worst place ive ever brought…
By far the worst place ive ever brought a car, initial impression was good, bribed with a amazon voucher to give 5 star reviews
Parking sensors didn't work on test drive- advised that we would be booked in within the week to get sorted (9 weeks later its only just gone in), engine management light came on after 1 week. Continuous flat tyre that was 'replaced' before i got the car. 9 weeks later and still back and forth with no real results.
After care has a lot to be desired. Customer blamed for being inflexible. And then guilt tripped as if they was doing my a favour- its their jobs.
Courtesy car given with no fuel in, poor condition- breaks and clutch terrible. And then shouted at and hung up on the phone by the so called 'after care manager'
Took the salesman 3.5 weeks to even inform after care that there was an issue.
My cars parking sensors miraculously started working when reynolds took my car to the garage without them doing any work on it- yet they hadnt worked for the last 9 weeks.
Oh and i was sold a car with no log book which i had to wait over a month for with no tax!
Stay well clear!!!!
Edit: whilst they will reply to say its my fault, im unreasonable, inflexible ect, it was infact the after sales manager who shouted at me, told me i was ungrateful and i made him act this way then hung up.
Total cowboys!

Odpowiedź od Reynolds motor group
Brilliant Service from start to finish
From my first initial enquiry with Alfie I was very impressed with the information he gave me regarding the vehicle I was interested in, upon meeting, viewing and test driving the vehicle I was grateful for all information and correspondence. I'm really happy with my vehicle and would have no hesitation in recommending Alfie to help you purchase a vehicle from Reynolds Motor Group. Excellent service throughout. Many Thanks

Odpowiedź od Reynolds motor group
Great experience
Great experience, no issues and great car they sold me. I would recommend these guys and would be happy to buy another car from them anytime.

Odpowiedź od Reynolds motor group
I had the best experience
I had the best experience. Grant was amazing with helping me find my car and get great finance. I am so pleased with my car.

Odpowiedź od Reynolds motor group
Dealt with Adam from start to finish
Dealt with Adam from start to finish, brilliant throughout, informative about the car, went into a lot of depth of how the whole process works when getting a car with them very thoroughly.
Felt confident in buying a car with Reynolds Motor Group and couldn’t be happier with my purchase. Will be back 100%.

Odpowiedź od Reynolds motor group
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