The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very qu... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Zobacz więcej
Reakcja na opinię
It's not great. We have to ask for additional details each month so we can check we've not been overcharged which quite often we have. We've looked into moving to another provider but the fees they... Zobacz więcej
Reakcja na opinię
The task was to deliver documentation held in storage. The details were provided by email in terms of where the document could be found. The correct document was received within the week in good condi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Dane kontaktowe
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Zjednoczone Królestwo
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Customer Service
My contact is Glenn and I always find them really helpful. When Our company has asked for information on the boxes stored, Glenn is always efficient and prompt.
Well done Glenn
11 kwietnia 2026
Odpowiedź od Restore Information Management
Hi Karen, thank you for your review, we are happy to hear that you are pleased with the service provided and will pass this on to Glenn
Odpowiedź od Restore Information Management
Hi Sue, thank you for your review, we are happy to hear that you are pleased with the service provided
Odpowiedź od Restore Information Management
Hi, thank you for your review, we are happy to hear that you a pleased with the service provided
Solid good service
31 marca 2026
Odpowiedź od Restore Information Management
Hi, thank you very much for your review, we are pleased to hear of your positive experience with us
Friendly staff & great service
All staff at Restore are friendly and helpful and the communication from them is great!
31 marca 2026
Odpowiedź od Restore Information Management
Thank you for your great review. We are pleased to hear you are happy with the service we provide for you.
On the whole ...
On the whole .... everything good. delivery on time. occasionally bit of a mix up with boxes & bar codes but is usually sorted straight away once i have spoken to customer care team.
31 marca 2026
Odpowiedź od Restore Information Management
Thank you for review Julie, your comments are greatly appreciated
Efficient as always.
2 kwietnia 2026
Odpowiedź od Restore Information Management
Hi Steven, thank you for your review, we are greatly pleased to hear of your satisfaction with the service provided to you
Really rapid response!!!!
Rapid response to my enquiry...alternate options provided...extremely efficient!
Great work Henry.
31 marca 2026
Odpowiedź od Restore Information Management
Hi Jane, thank you for your review, we are happy to hear of your pleasant experience with us
Excellent Service
Excellent service as always. The collection person is always nice and polite and has a smile on their face. A very efficient and reliable service. Would definitely recommend.
27 marca 2026
Odpowiedź od Restore Information Management
Hi, Thank you for your review, we are pleased to hear that you are happy with the service provided to you
Fantastic timescales
I only sent my request later on Friday afternoon as it was a last minute but urgent request. I came into an email on Monday morning to confirm that I would receive the archive box that day. Within an hour of receiving the email, the box had arrived. Very impressed with the service.
30 marca 2026
Odpowiedź od Restore Information Management
Thank you for your wonderful review Samantha, your comments are greatly appreciated. We are very pleased to hear you are happy with the service received from Restore
Odpowiedź od Restore Information Management
Thank you for your lovely review Emma, it is great to hear you are happy with the service received
Fast & Efficient service!
24 marca 2026
Odpowiedź od Restore Information Management
Thank you for your review Ralph, we are pleased to hear that you are happy with the service Restore provided for you
Odpowiedź od Restore Information Management
Hi Danielle, thank you for your review, we are happy to hear of your pleasant experience with us
Odpowiedź od Restore Information Management
Hi, Thank you for your review, we are pleased to hear of your satisfaction with the service provided to you
Very happy with Restore service both…
Very happy with Restore service both prompt and efficient.
26 marca 2026
Odpowiedź od Restore Information Management
Thank you for your review John, we are please to hear that you are satisfied with the service Restore provided to you
Great Service.
Great Service.
I always a speedy response from restore and they are helpful and professional. Great service all round.
26 marca 2026
Odpowiedź od Restore Information Management
Thank you for your wonderful review Kerry. Your kind comments regarding the service you received from us, are very much appreciated
Odpowiedź od Restore Information Management
Thank you for your lovely review Alex, your comments are greatly appreciated. We are please to hear you are happy with the service received from us
Prompt delivery
25 marca 2026
Odpowiedź od Restore Information Management
Thank you for your great review Lisa. We are pleased to read that you are satisfied with the service you receive from Restore
Do not recommend dealing with them at all.
Have had an interaction with their Head of IT Operations (AR), who is an absolutely horrible person to speak to.
Such a low, unprofessional attitude. Hard to believe such people have a job at all.
Do not recommend dealing with them at all.
11 marca 2026
Opinia niezależna
Odpowiedź od Restore Information Management
Thank you for your review. Apologies that your experience did not meet your expectations. Your feedback will be passed to the relevant people/team to investigate further
Research Department
I have used Restore for many years now to Archive our Clinical trials documents.
They have never let us down.
Once we have emailed them to pick up new boxes to be archived or the return of our boxes, they are here the next day.
24 marca 2026
Odpowiedź od Restore Information Management
Thank you for taking the time to leave your lovely review Sue. Your comments regarding the service you receive from us are greatly appreciated.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.