The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very qu... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Zobacz więcej
Reakcja na opinię
It's not great. We have to ask for additional details each month so we can check we've not been overcharged which quite often we have. We've looked into moving to another provider but the fees they... Zobacz więcej
Reakcja na opinię
The task was to deliver documentation held in storage. The details were provided by email in terms of where the document could be found. The correct document was received within the week in good condi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Dane kontaktowe
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Zjednoczone Królestwo
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very efficient in responding to…
Very efficient in responding to requests for delivery/collection of records.
Friendly staff
9 maja 2026
Odpowiedź od Restore Information Management
Hi Toni, thank you very much for this review, we are pleased to hear of your satisfaction with the service provided to you
Selins tried her hardest to assist me…
Selins tried her hardest to assist me with the password issue and lack of access to the Restore site.
While Selina was unable to resolve the issue she passed my details to the AXA contact who did help me regain access.
Thanks Selina
14 maja 2026
Odpowiedź od Restore Information Management
Hi Carol, thank you very much for your review, we are happy to hear of this, I shall pass this onto Selina.
Odpowiedź od Restore Information Management
Hi Jessica, many thanks for your review, we are pleased to hear of your satisfaction with the service provided to you
Odpowiedź od Restore Information Management
Thank you for your review Doug, we are happy to hear of your positive experience with us
Odpowiedź od Restore Information Management
Hi Gemma, thank you very much for this review, we are pleased to hear of your satisfaction with the service provided
Excellent service
Excellent service, excellent customer service.
The team are always happy to help. Especially Claire Richardson, who goes above and beyond to support all requests I send through.
9 maja 2026
Odpowiedź od Restore Information Management
Hi Michelle, thank you very much for your review, I shall pass your kind words onto the team and Claire specifically
Odpowiedź od Restore Information Management
Thank you for your kind review Susan, we are very pleased to hear that you are happy with the service Restore provided
Fast delivery.
9 maja 2026
Odpowiedź od Restore Information Management
Thank you for taking the time to leave your kind review Pertunia
Great Team at Restore
Great Team at Restore, professional, efficient, polite, helpful. Always Deliver, safe in their hands.
9 maja 2026
Odpowiedź od Restore Information Management
Thank you for your great review Peter. It is lovely to hear you received the level of service that Restore strives to provide
Great company to work with
Great company to work with - provide a really good customer service, fast responses and support. Excellent communication.
7 maja 2026
Odpowiedź od Restore Information Management
Hi Sarah, thank you very much for your review, we are very pleased to hear of your satisfaction with the service provided
Professional and prompt service.
2 maja 2026
Odpowiedź od Restore Information Management
Hi Kathryn, thank you for your review, we are very happy to hear of this
Always respond quickly to matters…
Always respond quickly to matters arising. Good service always.
2 maja 2026
Odpowiedź od Restore Information Management
Hi, thank you for your review, we are happy to hear of your satisfaction with the service provided to you
Odpowiedź od Restore Information Management
Hi Emma, thank you for your review, we shall pass this comment onto the team that look after your account
Great service
Great service. Collection day as requested and efficient and friendly collection
1 maja 2026
Odpowiedź od Restore Information Management
Thank you for your review Ray, we are pleased to hear that you are happy with the service provided
Prompt delivery from our local depot
6 maja 2026
Odpowiedź od Restore Information Management
Hi, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Prompt trouble-free delivery 👍
1 maja 2026
Odpowiedź od Restore Information Management
Thank you for your review Martina, we are pleased to hear that you are happy with the service provided
Odpowiedź od Restore Information Management
Hi Hannah, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Quick delivery
30 kwietnia 2026
Odpowiedź od Restore Information Management
Hi Lisa, thank you for your review, we are pleased to hear of your satisfaction with the service provided
Odpowiedź od Restore Information Management
Hi Alice, thank you for this review, we are pleased to hear of your happiness with the service provided
Staff were very helpful and were able…
Staff were very helpful and were able to answer my questions providing screenshots to enable me to investigate a problem that arose.
30 kwietnia 2026
Odpowiedź od Restore Information Management
Thank you for your review Jan. It is great to hear you are happy with the service you have received
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.