Your assigned engineer was the same one who provided the repair for my dishwasher. He was patience and detailed work to check all stuff one by one. Then figure out the issue after few minutes. Then te... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Efficient Professional & Knowledgeable Notified of expected 3hr arrival window the day before and received a call from the engineer to say he was on his way. Brought spare parts with him. Explaine... Zobacz więcej
Had our integrated glass hob replaced. Came with the right parts no need to order. Excellent service, very friendly highly professional. Would highly recommend every time we use Respond Services it... Zobacz więcej
We had a very knowledgeable engineer who came out twice to fix our complicated coffee machine. After various troubleshooting and replacement of related parts it seems this old machine might be past it... Zobacz więcej
Informacje dotyczące firmy
O Respond Services
Napisane przez firmę
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Dane kontaktowe
42 Robjohns Road, CM1 3DP, Chelmsford, Zjednoczone Królestwo
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 15% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Dreadful website to record fault, but superb service after appointment made.
The website to record a warranty problem was a nightmare. Badly designed, routing around the pages in circles, & appalling input demands to add customer address (based on a foreign address layout I suspect). Thankfully redeemed by excellent service on the day, with good before and during call communication, establishing fault and rectifying quickly.
The engineer was professional and…
The engineer was professional and helpful. The issue was fixed quickly. Also gave advice on how to prevent it from happening again.
Very pleasant engineer arrived when…
Very pleasant engineer arrived when expected, giving a 15 minute advanced call to say he was on his way. He had not experienced the problem that I had with my microwave as it was a new part being used in the combi microwave oven. He did several tests and replaced a part which had signs of burning on this new component. An experience I would rather have not had when only using the appliance for only a couple of months but a good experience with the repair.
Perfect repair.
The engineer was pleasent and he attended on date and time as promised and carried out repair.
My Once Unhappy Zanussi Freezer
The engineer did what was necessary in an efficient way.
Washing Machine repair
Engineer arrived on time, was very knowledgeable and completed the repair to my AEG Washing Machine quickly and efficiently. Great service.
Although we waited over a week for a…
Although we waited over a week for a repair slot, the engineer was on time & very Knowledgeable, fault was rectified very quickly & repair carried out
ENGINEER WAS ON TIME VERY POLITE AND…
ENGINEER WAS ON TIME VERY POLITE AND SORTED OUT THE PROBLEM IN NO TIME AT ALL, EXCELLENT SERVICE
Came with the necessary parts and job…
Came with the necessary parts and job done quickly
Enjoy was really friendly and efficient…
Enjoy was really friendly and efficient & fixed the problem! Perfect!
excellent advice and support
Seamless service from the outset
The service from the initial contact to the appointment on the day was seamless.
The engineer rang to let us know he was on his way, which in fact was earlier than our 3-hour slot.
The engineer listened and understood the issue and within approx 15 mins had identified the problem, replaced the part and got our washing machine working once more!!
Engineer Pete was fantastic
Engineer Pete was fantastic, quick efficient and polite, would highly recommend him.
The Engineer went beyond his remit to…
The Engineer went beyond his remit to resolve the problem.
Washing machine repair
The service from your engineer was excellent. He was polite, courteous and thorough, thank-you
Friendly and efficient service
Easy to book an engineer, and he turned up when expected, friendly and helpful. Fixed my broken hob quickly.
Thank you
Thank you! Very smooth in terms of comms and looks like it's all been fixed!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








