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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

This company consistently fails to provide the service I pay for. Nearly every other week, my garbage pickup is delayed for “unforeseen reasons.” When it happens that often, it is no longer unfore... Zobacz więcej

Oceniono na 1 z 5

It should never take six calls in one day to get a representative to do their job. This fiasco began when our bill continued to rise and we made a call inquiring why at the end of August. The rep nego... Zobacz więcej

Oceniono na 1 z 5

Can someone please explain to me why a trash company needs sales reps? To cancel your service, you need to call during business hours and wait on hold for 30 minutes, then get transferred to differe... Zobacz więcej

Oceniono na 3 z 5

This company is unreliable and most negligent regarding missed pickups. I'm in a condo complex with 2 entrances, a north and south off Bellaire Drive. Each entrance has 2 dumpsters so, 4 total for t... Zobacz więcej

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Republic Services, Inc is the second largest provider of non-hazardous solid waste collection, transfer, disposal, recycling, and energy services in the United States, as measured by revenue.


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1.5 na 5

314 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(314)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 167

Napisz recenzję
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Oceniono na 1 z 5

Republic services changed the weekly…

Republic services changed the weekly pickup day from Wednesday to Monday starting on 8-17-26.
Recyclables were picked up earlier today.
It is now 19:50 (7:50pm) and the refuse has not been picked up. Perhaps whomever made the decision to change the day, needs to do DUE DILIGENCE! Examples: Employee training or communication, staffing issues, schedules, number of customers on routes, etc. When a change such as this impacts MANY customers, it would be helpful to have staff available to answer customer calls after the normal business hours. SHAME on management!
As always, the employees are the people who are negatively impacted!!!

16 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Your billing system is from the stone…

Your billing system is from the stone ages. My auto pay was shut off by your customer service and IT department in order to generate fictitious late fees. Called 16 times to get it straightened out and was not assisted, only gaslighted and argued with. Now you have one less customer in mahoning county ohio

17 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Republic Services caught in vandalism

Republic Services caught in vandalism. They have been turning around their heavy garbage trucks on my asphalt driveway entrance for a few years now. Completely spider web cracked it where it all soon be the mud hole it was when I paid thousands of dollars to pave it. I complained, they shrug it off. Then in December 2025 I have them on camera driving the truck all the way up my driveway and now causing that same level of cracking in my asphalt. Made complaint. They looked at it and then ghosted me. I sent an invoice for repairing the cracks. Now they respond saying they see no evidence. They see their truck parked on my driveway. They have it on their own video from the truck. But claim their 30 ton truck did not crack my asphalt which is suppose to hold 5000 pound vehicles. So a small claims lawsuit will be forthcoming as Republic Services is a company that vadalizes property and will not take responsibility even with video evidence.

4 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

I talked to republic about canceling my…

I talked to republic about canceling my service and then 1 month later sending me a bill for 60 dollars. I HAD ASK IF THERE WAS A CHARGE AND HE SAID NO WE DO IT FOR FREE SO I SHOULD NOT HAVE A BILL NOW YOU HAVE A REALLY PI$$ED OFF CUSTOMER.

11 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Missed scheduled pick-ups

Missed scheduled pick-ups, call given a new pick-up day and now one shows, call again with a new date and no one shows up. Experienced this both on regular schedule pick-up recently and scheduled pick-ups. I don't believe a work they say and it doesn't matter how well training the people are on the phone to defuse frustration, just do what to commit to doing and you won't need so may customer service people.

8 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Couldn't give a zero star so here we…

Couldn't give a zero star so here we are. Missed pick ups so I had to call, and put bin back out again when they finally did come back. Price was ridiculous. Found another place for 1/3 the amount. But when I called all of a sudden after 4 pay increases they can match the amount of the new place. Why not offer a better amount instead of a increase if ive been a on-time paying customer? Would not recommend this place.

7 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

If I could give a 0 I would

If I could give a 0 I would. We swapped out our dump for one with a lock bar. They told me I HAD to be onsite to accept the lock and keys. All I asked was that the driver give me a call in advance so I could be onsite (I manage the property). I was told on 3 separate occassion, by 3 separate agents that no problem, the driver would call.

Took the day off work so I could be ready. They switched the dump with no call. Made me waste the entire day. Then to compound the error, when the ops team did go to drop off the lock and keys, they still didn't give me call, so they just left the keys under the bin.

Complete clown show.

6 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Horrible

Horrible, just got started with this company(should have read reviews) took almost a week for the cans, then the next week was supposed to start picking up(that didn’t happen took a couple more days. After making several phones calls. Well this time they were supposed to pick up last Wednesday, didn’t happen (miss pick. WTH) so I have to wait until today for pick up, DIDNT HAPPEN BECAUSE MY CANS WERE NOT 4ft APART. I told the customer service lady I was never told that and they were the same as they were when they picked them up the only time. Please anyone who uses their services I wish you the best of luck 🤬

5 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Republic trash removal are horrible!

I have Republic services in my town of Radcliff Kentucky and they ended up getting one side of the street on my street on my trash pickup day and they got the other three houses on my side but then completely missed everyone else including my house and this has happened before where they don't even come on the day they're supposed to to come and pick up trash we pay good money to have our trash thrown and get no explanation why they didn't finish their job so they do a half ass job and then their customer service is terrible so please Republic have another trash service bid on the contract that you're supposed to fulfill but you can't seem to fulfill it so have another company do it because you guys are terrible at your job!! If anyone else has Republic trash removal services please I implore you get another trash removal service unfortunately I can't because this is the only one in our area so we're stuck with a mediocre crap trash removal service

31 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Worst trash service EVER!!!

Worst trash service EVER!!! On the rare occasion they actually puck up the trash, they leave a mess. In July, they only picked up our trash once. In June they picked up twice. Then charge $40 for a "bulk" pickup because we had twice as much trash. When we called to say the "bulk" was from the previous week that THEY did NOT pick up, they lady said there was nothing she could do. So, we had the pleasure of over paying for a service we didn't get. Thank GOD we are done with them. I just switch companies. If you're looking for a trash company, keep looking!!!

30 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Republic Services terrible!

I used Republic Services for years...until I became so frustrated with them, I finally said, "Enough!" Missed collections (picked up across-the-street neighbors' but not mine ??); horrible communication; bins just thrown willy-nilly for me, a senior, to have to right; cans hardly ever totally emptied.
I'll just take my garbage to the local convenience center. I can see from the low rating on most sites that I'm certainly not the only one who's frustrated with them!

20 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

The trash man cometh - not!

My trash is not been picked up week after week and I have made multiple calls weekly. The drivers know that they don't have to do the pickups, and they don't. Whoever is in charge of operations is not on top of what's going on. My trash is in the garage, in my laundry room, a little bit is in my freezer. It is not however, wherever it's supposed to go after being picked up. All of this is worthy of a comedy skit, and I don't want to be in this show. Dates from July 7 to 24 2026.

6 lipca 2026
Opinia niezależna
Oceniono na 3 z 5

This company is unreliable with pick ups.

This company is unreliable and most negligent regarding missed pickups. I'm in a condo complex with 2 entrances, a north and south off Bellaire Drive. Each entrance has 2 dumpsters so, 4 total for the whole complex. Invariably they will miss the north entrance and this happens a bit too much. I call out the management for not emphasizing to their drivers making them aware to NOT MISS PICKUPS.

26 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

the driver was inpatient and showed up…

the driver was inpatient and showed up to early to pick up our trash, He said he couldn't wait and wouldn't be back. We request them to come after 9 a.m to make sure they can get to the dumpster they are always showing up earlier and trying to charge us for not being able to pick up. This happens more times than it definitely should. If I could give 0 stars I would.

22 lipca 2026
Opinia niezależna

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