Took longer than I anticipated for delivery, but they were great and programmed immediately. Work like a dream and no more having to press time and time again like with the cheaper versions!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy to use website English option for uk buyers Full selection of all types of remote controls as long as you know what frequencey your systems operates with? Shipped from France, very quickl... Zobacz więcej
After receiving answers from other suppliers, saying that my old remote control can't be replaced any more, this company offered a solution. I ordered the device they suggested. Received it with... Zobacz więcej
Excellent. Fantastic price with straight forward advice on phone prior to purchase. Delivery timing as per stated (though I had to order 3 remotes instead of stated 2 to get free delivery?). Product h... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Remote Control Express is the leading company in online sales of remotes for garage doors and gates.
Dane kontaktowe
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent delivery service and product
Excellent delivery service and product. Really easy to program and to use. Very happy with it.
Excellent service
Excellent service, delivered garage door remote in reasonable time. Recommended.
Quick efficient service
Quick efficient service. The new remotes arrived as promised and well packaged. The new remote controls, for the gate to my drive, were easy to programme and worked immediately. They have been working now for some months without any issues at all. Overall I am very satisfied with the products and service from Remote Control Express. We had lost a remote or two so this really saved the day as now we have a couple spares as well.
Excellent Highly Recommended
Excellent. Fantastic price with straight forward advice on phone prior to purchase. Delivery timing as per stated (though I had to order 3 remotes instead of stated 2 to get free delivery?). Product has been very easily programmed in 10seconds after checking YouTube video. Highly recommended
No express delivery
We were in urgent need of a new remote control. We had to have it by Saturday. The website of the company promised express delivery, by the latest Friday. I placed the order on Wednesday. We paid £13 for this favour. Well, Friday came and went. I emailed the company (who, on the invoice, are known as Allo Remote Control) that the tracking number can not be found and where is the remote. Monday morning, the tracking number was active but I could see that it was only posted on Friday (probably after my email). I asked the company if I can get my £13 pounds back for the express delivery. their answer was no, that it is the Brexit fee (#eyeroll) and that they do not do express. I went on to the site again and it explicitly say £6.99 for normal delivery and now £18.16 for express. If you are in a hurry, then please don't be fooled by express delivery. It is just more expensive not any quicker.

Odpowiedź od Remote Control Express
Great satisfaction!
I'm changing my perception of this company.
I have received my goods today.
So great satisfaction!
I would like to suggest that the company change communication policy.
My fears were based on - no information at any time.
Therefore, I would suggest the company to be much more informative about ordering, delivery and so on.
And do not use silent procedure.
I wrote earlier:
Maybe it's a fraud company?
I have ordered and paid for items.
But I have not received receipt for order and shipping.
Trying to contact Remote Control Express via email, but without success.
No telephone number provided.
I think you have to be careful here ……… .. !!

Odpowiedź od Remote Control Express
Rubbish customer services -10 disgraceful
This is the second review you have sent obviously you haven’t took much notice of who you send your reviews to and on that your customer service is rubbish as stated in my previous review

Odpowiedź od Remote Control Express
They are not based in UK
They are not based in UK! Took over a week to arrive. Remote does not work! Telephone 'helpline' is a recorded message in German with no assistance. Contacted customer service as have to sign up to newsletter to get the instructions and even then they are useless. This is the reply I got
The HR CRISTAL remotes tend to be a bit quirky about programming with some brands.
ie, It does not work and we know that but they recomended that to be a direct replacement for the Horrmann. I can return but at my expense. Would rather bin it and tell everyone to stay away.
Edit, the response says it all! Do not buy from these people 👍🏻

Odpowiedź od Remote Control Express
Ordered a large quantity of remotes…
Ordered a large quantity of remotes which were required to be handed to my customer in a few days time, on checking the dispatch information a week later the remotes had not been sent out, I contacted RCX by email to cancel the order to which I was told the goods had been dispatched and I now needed to refuse the delivery when it arrived which I did, left it a week and requested a refund to which I was informed RCX had not received to goods back and produced paperwork from UPS stating the goods had been delivered to Tamworth UK not Epsom and signed for by a person of a different name and apparently at 2.58 AM. I contacted UPS and was informed the goods were being held in a holding warehouse as they had not been instructed to return the parcel to RCX, I then informed RCX what UPS had told me and provided RCX with the phone numbers of UPS UK and France for them to make contact this was on the 28th July, now I am not even getting replies to my emails from RCX, GOOD LUCK IF YOU WISH TO DEAL WITH THIS COMPANY

Odpowiedź od Remote Control Express
Good service and prompt delivery
Took a while to arrive but put innards…
Took a while to arrive but put innards from old remote into new casing without any issues and it works perfe tly
This company is so helpfull
This company is so helpfull found me a great replacement for my old garage door unit. they sourced it, set it up and sent it quickly 10/10 Also great communications
Good service great product
Very satisfied !
After receiving answers from other suppliers, saying that my old remote control can't be replaced any more, this company offered a solution.
I ordered the device they suggested.
Received it within the 5 days delivery period.
Set the dipswitches in the same position as on my old remote and...it just works perfectly !!!
Good price and, they even supplied an extra battery with it.
I'm very satisfied !
(Order n°3731212)
Used this company more than once. Would definitely recommend.
I have ordered a remote from this company on more than one occasion and have always found them to be very helpful and efficient. Their website is easy to use and find the right remote and ordering is simple. The communication on the progress of the order is very good and I would definitely recommend them.
Not good
Awful,
They don't even respond to detailed complaints. Be careful if you need to return goods. They are not likely to assist you if you do.

Odpowiedź od Remote Control Express
Doświadczenie Trustpilot
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