Remote Control Express Recenzje 

Was charged twice for one order. Thought this would be relatively easy to resolve and refund but I was very wrong. Please save yourself the time and stress and do not order from this company. I can’t believe they are still allowed to trade. They are quick enough to take your money (twice), but are completely uninterested past that point.
When I contacted customer services about the issue in the first instance I was told I hadn’t been charged twice. I sent proof of the payment leaving my bank account twice and was told the query had been sent to the bookkeeping team. Then I was ignored for a week, I left multiple messages with no response at all. I phoned customer services and was told they can’t look into it over the phone and an email must be sent. The latest excuse is that I need to take it up with PayPal, meanwhile they are telling Paypal there is no issue. They will do anything possible to con the customer out of their hard earned money. What kind of reputable business would behave in this way.
A simple issue has cause me a lot of stress and so much time wasted. I urge people not to use this company. At very best you will be waiting at least 2 weeks for the delivery from France.

You have commented below you will try harder in the future but you haven’t made any effort or resolved my issue and have stolen my money. Why don’t you refund me???? Ridiculous. The company are criminals and certainly not a legitimate business.

DON'T BUY IF YOU FROM UK!!!
FedEx will charge you additional VAT and £12 Disbursement Fee!
Shame for the company,they do not stated that you have to pay additional charges on top of your invoice upon delivered.
My invoice clearly stated remotes price plus 20% VAT,plus shipping(all prices in GBP),but they saying,that this price only for remotes without VAT,very tricky guys and company.
DON'T BUY ,until you ready to pay extra charges!

Used these time after time and always a great service

I never ordered as I noticed the price varied for the same item depending on what link I clicked. If it offered the lower price it then charged £18 for P&P (this is outrageous for 2 small garage remote controls) but if it offered me the higher item price then P&P reduced to £13 so basically the same overall price. Does not seem to be open and transparent on their pricing so avoided.

Very impressed, the remote was so easy to change to my original

Great service and assistance from the team. I cannot fault there customer service. Excellent. My only gripe is that the return process is bloody awful and expensive to action. I would therefore suggest that you know what you want and do pick their brains if your unsure. Don’t order it.

Fast delivery. Instruction leaflet really helpful and we now have spare remote.

Thanks to Brexit, it took few attempts for my remote controls to arrive from France, but eventually they did. With the instructions from my base garage door unit, I succeeded in programming the new controls. To my surprise this was very easy! All very satisfactory, thank you

I placed my order for a remote fob on 2nd Jan 21 . I was charged £35 on the 4th Jan on my card , 10 weeks later I still have no idea when the goods will arrive. I have chased numerous times and first it was were looking into the delay, 4 weeks later it was due to brexit, then they said they cannot issue a refund until they get their money back from their logistics company I have requested a refund twice for failure to provide the goods that I have been charged for. My contract is with Remote control express uk NOT their logistics company.
This is a company that seems to be in trouble. And by the look of all the reviews they have quite literally stolen money from customers as they have failed to fulfil many orders.

I am still waiting and no possibility of a delivery in the short term. Have request a full refund but told not possible because their Logistics Dept have to cancel the order. Totally unacceptable. Will never use them again once I get my money back.

Website explanation of changes and alternatives is clear and concise, ordering straightforward, delivered in (today's) reasonable time and works as advertised. Nothing more than that required.

Great service and performed just as you hope and expect.

Great service

Ordered remote in December for delivery 29/12 Still waiting despite emailing company, no reply and 4 phone calls where I was promised they would sort out delivery and email me with new delivery date ( no emails received) Will now attempt to get my money back! Not confident at all. Don’t touch this absolutely useless company unless you want something to do during lockdown.

Made contact with suppliers to confirm model of replacement remote required
Asked for photos to support my request
Quick and easy website to order process
Prompt delivery 🚚
All good
Would recommend

Goods as described . Easy to program. Only drawback was the delivery time . Had to wait nearly 5 weeks to arrive and the tracking wouldn’t update from day 2 when they dropped off at post office in France .

Remote control arrived on time was easy to program and it working perfectly. The technical advice given was great. Very many thanks and I garage door is now fully operational.