Took longer than I anticipated for delivery, but they were great and programmed immediately. Work like a dream and no more having to press time and time again like with the cheaper versions!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy to use website English option for uk buyers Full selection of all types of remote controls as long as you know what frequencey your systems operates with? Shipped from France, very quickl... Zobacz więcej
After receiving answers from other suppliers, saying that my old remote control can't be replaced any more, this company offered a solution. I ordered the device they suggested. Received it with... Zobacz więcej
Excellent. Fantastic price with straight forward advice on phone prior to purchase. Delivery timing as per stated (though I had to order 3 remotes instead of stated 2 to get free delivery?). Product h... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Remote Control Express is the leading company in online sales of remotes for garage doors and gates.
Dane kontaktowe
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Would not go with this company
Would not go with this company, ordered a remote control for my garage door which arrived faulty. Took a week of email back and forth with Michel where they suggested I had order the wrong product they instead sent me a link for the same product I had ordered! they said I would have 14 days from the date I had received it to return it back to France, and that I would have to pay for the return!. Sent a follow up email challenging the fact I had to pay for returning a faulty product, and have not received a response since which is now reaching 20days!
4 stycznia 2023
Opinia niezależna
Excellent customer service and prompt…
Excellent customer service and prompt refund after serious discussions about why the product did not work. Should I need such products again which RemoteControlExpress sell, I would definitely go there first. Thank you once again.
11 listopada 2022
Good delivery
Good delivery, item works perfectly, but not the one I expected. Received key ring type, expected hand held for use in house. really no problem.
25 listopada 2022
Excellent Service.
I was able to find the exact model of controller I needed from an extremely comprehensive list. Prices were fair and the unit was available from stock. Communications were good and the unit arrived pretty promptly.
12 grudnia 2022
I would not even give them a rating
I would not even give them a rating
Ordered 2 remote controls on 6th Jan 2023 system took order and payment but did not quote order number, just a message stating email would be sent with details. Not had any email by 09/01/2023 contacted Remote Control Express on 02033188218 and spoke with a french lady who advised complete form on their website and they will trace order. Completed web form twice still no information sent. Telephoned again on 10/01/2023 and spoke to the same french person who took my email address and she contact me directly by email. Still no contact after 4 days of placing the order . DO NOT USE THIS COMPANY SEEMS LIKE A SCAM OUTFIT.
6 stycznia 2023
Opinia niezależna
Great product and good price
Great product and good price. Instructions were a bit difficult to follow but I found a tutorial on YouTube
10 listopada 2022
Excellent product does the job easy to…
Excellent product does the job easy to program
4 listopada 2022
Lovely service
Lovely service - prompt delivery, product supplied was a perfect fit with programming instructions supplied
12 grudnia 2022
Back In Business
Ordered a couple of Novoferm 502 remotes and received them within the week. Not bad considering they had to travel from Europe into the UK. Unfortunately, Customs had opened the package & not sealed it up again properly. The remotes were intact though and were easy to program so we're back in business.
22 listopada 2022
Opinia niezależna
Great Price & Service
I have purchased remote controls from Remote Control Express on 2 occasions. Both times the devices have arrived in time promised and at a good price
12 października 2022
Think twice before you place an order…
Think twice before you place an order from this company. I had issue with both the remotes I order and they insisted that there was nothing wrong and blamed my motor for been defective (even if it woks totally fine with the control I have today). So I send them back, unfortuantly they got lost and I forgot to ask for the tracking nr (be aware that they don't write this is the extensive guarantee procedur) so I have paid for some thing that didn't work, that I haved to spend time on going through this non cusomter friendly process, pay for the transport and now here I'm with no remote controls after 3 months and lost over 100 Euros. Do you think they even bother help me? Of course not since everything is my falut.
7 września 2022
Opinia niezależna
Odpowiedź od Remote Control Express
Dear Nicolas Polakof Cor,
We are sorry for the inconvenience experienced.
You have reported to us that the new remote controls you received only work on short range.
While this sort of issue can be due to a malfunction on a given remote control, the fact that both of the remote controls you have received had the same problem suggests that it is more likely an interference problem.
In such instance, adding extra-antenna to your receiver is the most effective workaround. You can find more information on interference issues through the following link:
https://www.creativedoor.com/blog/troubleshooting-garage-opener-remote-range-and-interference-issues
We have sent you a return authorisation form. Once we receive the potentially defective remote controls, we will test them before sending you new ones in order to eliminate the chance of you having to go through the same process again.
We thank you for your understanding.
Ordered some remotes and they never…
Ordered some remotes and they never arrived. I was given a refund for the first order and then ordered again. Paid extra for delivery and their site clearly states that this is 24 hours. Myremotes never arrived in 72 hours let alone 24. I repeated emailed and asked for an update first then a refund for the express delivery which never arrived on time. My item was eventually delivered a week later and I asked for my refund and was told that it would be processed and then was told that I had to wait until delivery date had passed. The delivery date has come and gone and I have requested a refund and was told that their system wont allow them to give a refund because the items were successfully delivered or Paypal blocks their attempt to refund me the delivery charges. It amazes me how this company will risk its reputation for the sake of £15. There customer service is appalling and I would recommend you do not order from this company. Bare in mind that this company is based overseas and the items are always delayed so how they can advertise 24 hour delivery is beyond me. If you look at some of the negative reviews below (one in June this year) they state "Thank you for your comment. We're sorry for the inconvenience.
We will take your comment into account in order to improve the quality of the services provided. We will do everything necessary to avoid such situations in the future.
Kind regards,
Remotecontrol Express"
Obviously this is not the case and this company does not care about its customers or the service they provide. Avoid at all cost, you have been warned.
2 września 2022
Opinia niezależna
Odpowiedź od Remote Control Express
Hello Mr Yusuf
After verification, we are unfortunately unable to find your order with the items given.
In order to be able to respond favorably to your request, please provide us with the following information:
Full name
Order date
Total order/debit amount
Complete delivery address
We thank you in advance,
TE Customer Service - Remotecontrol-Express t
The remotes did not work
The remotes did not work as they were advertised,
I have not used them because they don,t copy or sink,
I even had the garage door engineer come and have a look but still no luck.
2 września 2022
very good service
21 sierpnia 2022
Perfect replacement
16 sierpnia 2022
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