Refurbished Laptops Recenzje 

196
Wynik TrustScore: 3.5 na 5

3,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

AMAZING SERVICE. HIGHLY RECOMMEND. I was in need of a laptop and after reaching out to Sam he went above and beyond. He was able to provide me with a laptop the same day when I asked if I could c... Zobacz więcej

Oceniono na 4 z 5

I read some of the older reviews after placing my order and wondered if I'd done the right thing. However my laptop order arrived and is very good, no complaints on that score at all. Delivery was a... Zobacz więcej

Oceniono na 1 z 5

Ordered a laptop, took a couple of weeks longer to arrive than advertised. Spoke to Sam and he made several promises with several excuses and he still had to be chased. Upon arriving the laptop was di... Zobacz więcej

Oceniono na 1 z 5

Similarly to others, after sending my new laptop back to be repaired under warranty it took 6 months and threats of small claims court to get a replacement sent out! Both products had problems... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep komputerowy
  2. Sklep z używanymi komputerami

Napisane przez firmę

Refurbished Laptops have been operating for over 10 years, we are located in Wiltshire, we sell ex business laptops pre-loaded with Windows 11 Pro in good condition supplied with a 12 month warranty and free delivery on all orders with upgrades available Why buy from Refurbishedlaptops.co.uk? Refurbishedlaptops.co.uk sells professional refurbished Laptops and Desktops and can provide you with an excellent quality service at a descent price Warranty We provide a 12 month warranty with all laptops, this is a hardware warranty


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

196 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(196)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Exellent company to work with

I have used Refurbished laptops twice in 12 Months
On both occasions the company has been excellent, both with the service and friendly helpful advice.
Both laptops purchased are as described and my extra bits added were done without question .
Highly recommended
Thank you again Refurbished Laptops

16 stycznia 2020
Opinia niezależna
Oceniono na 5 z 5

highly recommended

Quick response to questions.
Regular updates on order.
Fantastic product.

Would highly recommend and definitely use again in the future.

Thanks

8 listopada 2019
Opinia niezależna
Oceniono na 5 z 5

Fantastic

Excellent communication throughout the buying process, and very positive response to requests for upgrades. When I received the laptop there was a small fault with the casing. Sam immediately arranged for the laptop to be returned to his worktop, repaired and sent back promptly - all now perfect. You can buy with total confidence from this firm.

5 listopada 2019
Opinia niezależna
Oceniono na 2 z 5

Great Product... once it finally arrived.

I came across this company after looking for a MacBook Air locally. I saw this company is situated only a couple of miles so presumed there was potential for a quick sale. I called the number and a helpful chap (Sam) said they had a MacBook Air in stock. Regrettably they were not set up for collection so I agreed for next day delivery before 12pm.

I waited in until 1pm the next day eagerly waiting delivery. Nothing came. I dropped an email to Sam to ask when I might expect delivery. Sam had to install a new hard drive and some memory, and I doing so missed the dispatch window for next day. At this point I thought it would have been helpful to at least inform me. I'll give Sam his due, he kindly offered a 12 mont extension to the warranty.

Sam then promised it would be with me the next day (2 days after order). I changed plans so that I could be around to accept the delivery. Again 12pm arrived and no MacBook. I dropped Sam another note and he informed me that it would be delivered by 2.30pm. To his promise it did arrive in the early afternoon.

With huge anticipation and excitement, I opened the package and to my surprise there was no power cable. After all this wait I now had a MacBook but no way of charging it for use.

I gave Sam another call and I made suggestion that I swing by his registered office to collect it. A simple oversight one might think. Sam called me back a few minutes later and said that the charger had been dispatched to another customer who bought another MacBook. Sam apologised and committed to order one on Amazon and have it sent to me next day. For the first time in the process, it arrived on the day and time Sam promised.

Overall, the customer service was poor. Communication was satisfactory and the product itself as described - A grade condition. If you're looking for a good quality and good value product, I commend Refurbished Laptops to you. If you need it in a hurry, or perhaps need the whole product delivered in one go, I'd reconsider.

30 października 2019
Opinia niezależna
Oceniono na 4 z 5

The product is good

The product is good. Communication not so good. I thing this is an honest outfit, doing good standard of work, but not yet good on keeping customer informed of progress.
In the end, pleased with the product, would use them again. but would need to "expedite" more closely to be kept informed

26 września 2019
Opinia niezależna
Oceniono na 1 z 5

Con artists

Con artists, they have taken £530 pounds from mt PayPal but no acknowledgement to order, all 5 emails are being returned, phone goes to answerphone and they don’t reply to messages.
Have requested refund through PayPal now, fingers crossed!
dO NOT USE THIS COMPANY

30 sierpnia 2019
Opinia niezależna
Oceniono na 3 z 5

Poor Customer Service

Ordered a Dell Latitude before Christmas for my son, advertised as 8GB RAM, when received the laptop only had 4GB, I called the office and let them know and was told 2 modules would be sent out, this never arrived. I sent a feedback form again requesting the memory be sent out and its still not been received.

This was not the first time the advertised spec was not the spec received although on the previous occasion the issue was satisfactorily resolved.

Would have reservations about purchasing from here again due to poor customer service

14 kwietnia 2019
Opinia niezależna
Oceniono na 1 z 5

Device arrived late

Device arrived late, and had to chased up. A function didn't work, so replacement arrived, which didn't work. I went to a local dealer/repairer, and when opened in front of me, the hard drive was not attached with screws, but held in with cardboard. I paid for the repair, and will never use this company again, as it is not the company it used to be in previous years

1 kwietnia 2019
Opinia niezależna
Logo Refurbished Laptops

Odpowiedź od Refurbished Laptops

Thank you for your feedback, I am very sorry to hear the replacement Laptop did not work and that the Hard Drive was not screwed in correctly and was held in with cardboard. This shouldn't of happened atall. please let me know how much you paid to get this repaired. Thank you

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej