AMAZING SERVICE. HIGHLY RECOMMEND. I was in need of a laptop and after reaching out to Sam he went above and beyond. He was able to provide me with a laptop the same day when I asked if I could c... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I read some of the older reviews after placing my order and wondered if I'd done the right thing. However my laptop order arrived and is very good, no complaints on that score at all. Delivery was a... Zobacz więcej
Ordered a laptop, took a couple of weeks longer to arrive than advertised. Spoke to Sam and he made several promises with several excuses and he still had to be chased. Upon arriving the laptop was di... Zobacz więcej
Similarly to others, after sending my new laptop back to be repaired under warranty it took 6 months and threats of small claims court to get a replacement sent out! Both products had problems... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Refurbished Laptops have been operating for over 10 years, we are located in Wiltshire, we sell ex business laptops pre-loaded with Windows 11 Pro in good condition supplied with a 12 month warranty and free delivery on all orders with upgrades available Why buy from Refurbishedlaptops.co.uk? Refurbishedlaptops.co.uk sells professional refurbished Laptops and Desktops and can provide you with an excellent quality service at a descent price Warranty We provide a 12 month warranty with all laptops, this is a hardware warranty
Dane kontaktowe
Bourne View, SP4 0AA, Allington, Zjednoczone Królestwo
- 03300888874
- sales@refurbishedlaptops.co.uk
- www.refurbishedlaptops.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Received my laptop with thanks
Received my laptop with thanks. Great laptop, excellent service - thank you
First class service...
First class service from start to finish. Laptop arrived on time with no issues. I would recommend this company without hesitation.
Exellent company to work with
I have used Refurbished laptops twice in 12 Months
On both occasions the company has been excellent, both with the service and friendly helpful advice.
Both laptops purchased are as described and my extra bits added were done without question .
Highly recommended
Thank you again Refurbished Laptops
Delivered what I expected on time
Delivered what I expected on time. Could it be any better?
After 10 days we still didn't receive…
After 10 days we still didn't receive confirmation of our purchase and
informations about the delivery!
I'm still awaiting my order for a…
I'm still awaiting my order for a Lenovo laptop after 4 weeks.
highly recommended
Quick response to questions.
Regular updates on order.
Fantastic product.
Would highly recommend and definitely use again in the future.
Thanks
Computer like new
Very good condition computer delivered. Took 7 days to arrive (including weekend)
Fantastic
Excellent communication throughout the buying process, and very positive response to requests for upgrades. When I received the laptop there was a small fault with the casing. Sam immediately arranged for the laptop to be returned to his worktop, repaired and sent back promptly - all now perfect. You can buy with total confidence from this firm.
Great Product... once it finally arrived.
I came across this company after looking for a MacBook Air locally. I saw this company is situated only a couple of miles so presumed there was potential for a quick sale. I called the number and a helpful chap (Sam) said they had a MacBook Air in stock. Regrettably they were not set up for collection so I agreed for next day delivery before 12pm.
I waited in until 1pm the next day eagerly waiting delivery. Nothing came. I dropped an email to Sam to ask when I might expect delivery. Sam had to install a new hard drive and some memory, and I doing so missed the dispatch window for next day. At this point I thought it would have been helpful to at least inform me. I'll give Sam his due, he kindly offered a 12 mont extension to the warranty.
Sam then promised it would be with me the next day (2 days after order). I changed plans so that I could be around to accept the delivery. Again 12pm arrived and no MacBook. I dropped Sam another note and he informed me that it would be delivered by 2.30pm. To his promise it did arrive in the early afternoon.
With huge anticipation and excitement, I opened the package and to my surprise there was no power cable. After all this wait I now had a MacBook but no way of charging it for use.
I gave Sam another call and I made suggestion that I swing by his registered office to collect it. A simple oversight one might think. Sam called me back a few minutes later and said that the charger had been dispatched to another customer who bought another MacBook. Sam apologised and committed to order one on Amazon and have it sent to me next day. For the first time in the process, it arrived on the day and time Sam promised.
Overall, the customer service was poor. Communication was satisfactory and the product itself as described - A grade condition. If you're looking for a good quality and good value product, I commend Refurbished Laptops to you. If you need it in a hurry, or perhaps need the whole product delivered in one go, I'd reconsider.
Excellent Firm,
I have used this site before and always the results have been excellent. This time is no exception.
Excellent service
Excellent service
on time
very reliable
will buy again
highly recommended
gave 3 stars in a previous rating
gave 3 stars in a previous rating , which was a little unfair of me great service quick delivery, great after purchase support and the product was exactly as described
The product is good
The product is good. Communication not so good. I thing this is an honest outfit, doing good standard of work, but not yet good on keeping customer informed of progress.
In the end, pleased with the product, would use them again. but would need to "expedite" more closely to be kept informed
very good service and a good product
very good service and a good product. Qiuck delivery evreything working and correct no problems so far.
This my third laptop and so far so…
This my third laptop and so far so good. Excellent value.
Con artists
Con artists, they have taken £530 pounds from mt PayPal but no acknowledgement to order, all 5 emails are being returned, phone goes to answerphone and they don’t reply to messages.
Have requested refund through PayPal now, fingers crossed!
dO NOT USE THIS COMPANY
Poor Customer Service
Ordered a Dell Latitude before Christmas for my son, advertised as 8GB RAM, when received the laptop only had 4GB, I called the office and let them know and was told 2 modules would be sent out, this never arrived. I sent a feedback form again requesting the memory be sent out and its still not been received.
This was not the first time the advertised spec was not the spec received although on the previous occasion the issue was satisfactorily resolved.
Would have reservations about purchasing from here again due to poor customer service
Device arrived late
Device arrived late, and had to chased up. A function didn't work, so replacement arrived, which didn't work. I went to a local dealer/repairer, and when opened in front of me, the hard drive was not attached with screws, but held in with cardboard. I paid for the repair, and will never use this company again, as it is not the company it used to be in previous years

Odpowiedź od Refurbished Laptops
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