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Red Funnel Ferries Recenzje 

1047
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The ferry was on time-both ways. You have real people available to deal with issues - thank you. Plus food!! Appreciate in particular that you ask parents not to allow children to run around. May... Zobacz więcej

Oceniono na 5 z 5

Arrived Southampton earlier than booking & got straight onto ferry & had excellent breakfast. On IOW side rtn again arrived early & got straight onto ferry. Service onboard was good with great selecti... Zobacz więcej

Oceniono na 5 z 5

Good service from the staff from check in to boarding,, The new red funnel coffee brand is much better than from a few years ago." Wight isle superior coffee" RED FUNNEL came to my rescue a coupl... Zobacz więcej

Oceniono na 2 z 5

Rude staff. I went on a trip with an elderly group, and as soon as the announcement was made asking everyone to make their way to the vehicles, we left immediately. There were queues for the lifts,... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi promowe
  2. Obsługa noclegów

Napisane przez firmę

We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.

Discover the Isle of Wight with Red Funnel Ferries

Napisane przez firmę

Just 1-Hour from Southampton
Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 78% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(1047)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 787

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A few booking errors,mine not Red…

A few booking errors,mine not Red Funnel s,easily rectified over the phone before we travelled.
An easy journey from there..

10 czerwca 2026
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Odpowiedź od Red Funnel Ferries

Thanks for your feedback. I'm pleased to hear that our contact centre team were able to amend your booking.

Oceniono na 5 z 5

Easy to book a crossing online

Easy to book a crossing online. Ferry crossing was well organised to get on and off in your car.

13 czerwca 2026
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Odpowiedź od Red Funnel Ferries

Thanks for your review - we hope to welcome you back on board again soon.

Oceniono na 5 z 5

Well organised from the moment we…

Well organised from the moment we arrived at the check-in. The ferry was very clean and tidy. A very pleasant trip to the IOW.

12 czerwca 2026
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Odpowiedź od Red Funnel Ferries

Thank you for your feedback - we hope to welcome you back on board again soon.

Oceniono na 5 z 5

I missed the 2pm ferry due to a crash…

I missed the 2pm ferry due to a crash on the A34 with long delays. The lady on the check in booth was very helpful & said I could go on the 3pm ferry. The trip was very pleasant with adequate seating. Refreshments were available & at a reasonable price. All in all a very good experience!

8 czerwca 2026
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Odpowiedź od Red Funnel Ferries

Thank you for your feedback. We are sorry to har that you were unable to travel on your booked departure, but pleased to hear we were able to accommodate you on the next crossing.

Oceniono na 5 z 5

Isle of wight holiday From the moment we pulled up at check…

From the moment we pulled up at check in at Southampton port, to be greeted by name was lovely. All staff were friendly and to get a wave from the car deck staff too. Our return from the isle of Wight was just as good and we wouldn't hesitate in using red flag again.

9 czerwca 2026
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Odpowiedź od Red Funnel Ferries

Thank you for taking the time to leave us your review. We are delighted to hear that you found our colleagues to be friendly and we hope to welcome you back on board again soon.

Oceniono na 5 z 5

Excellent service

Excellent service. Very organised.
Comment: lifts were very slow and small otherwise everything good.8

8 czerwca 2026
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Odpowiedź od Red Funnel Ferries

Thanks for your review - we hope to welcome you back on board again soon.

Oceniono na 5 z 5

A Little Gem

What we like about the Isle of Wight is that it takes only one hour to get to from Southampton where we live. Once your there it’s easy driving, no motorways. There is a good choice of beaches, countryside, attractions for all age groups.
We booked our ferry crossing and accommodation through Red Funnel, the booking agent was very helpful.
We are looking forward to returning to the Island.

14 czerwca 2026
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Odpowiedź od Red Funnel Ferries

Thank you for taking the time to leave us your feedback. We are delighted to hear that you enjoyed your visit to the island and we hope you welcome you back to the Island soon!

Oceniono na 5 z 5

We always book the VIP lounge which we…

We always book the VIP lounge which we find excellent as we have driven down to Southampton and it is good for refreshments and usually not crowded.
Our only complaint is that we are elderly and although we can go up in the lift the last flight of stairs does not have a lift and they are very difficult to climb.

11 czerwca 2026
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Odpowiedź od Red Funnel Ferries

Thank you for your review. We are pleased to hear that you enjoyed the Signature Lounge. We are currently waiting on some replacement parts for our lifts, so for the time being, the lift only operates between the passenger gangway, vehicle deck and main passenger saloon. We hope to have the lift fully functioning soon.

Oceniono na 5 z 5

Prices could be better

Happy with travel although prices on boat are just as expensive as buying a travel ticket. Could do with more benefiting travel for islanders as people on UC can get any travel for £60 and people that work have to pay over £100+.

1 listopada 2025
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Odpowiedź od Red Funnel Ferries

Thank you for taking the time to leave us your feedback. I am sorry to hear that you find out pricing expensive. While we do have an assisted fares scheme for residents on low incomes, this is means tested by the Isle of Wight County Council. We regularly send a Big Book of Savings to Island residents, and offer a year round Island Resident discount for those times when a promotion isn't available.

Oceniono na 5 z 5

Excellent journey both ways

Excellent journey both ways. Quick and efficient at boarding and disembarkation. Clean and comfortable lounges to use whilst sailing. We only had drinks, so can’t comment on food options. The drinks were good and fairly priced. Looking forward to using them again.

12 czerwca 2026
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Odpowiedź od Red Funnel Ferries

Thank you for taking the time to leave us your review. We are delighted to hear that you had a comfortable crossing with us!

Oceniono na 5 z 5

A calm efficient crossing

After a very stormy journey down to Southampton, the efficiency and calm reception at Southampton and then East Cowes is just what a traveller requires.

8 czerwca 2026
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Odpowiedź od Red Funnel Ferries

Thank you for your review - we are pleased to hear that you found our colleagues to be calm and efficient.

Oceniono na 5 z 5

Easy online booking

Easy online booking. Excellent boarding process. Good communications. Smooth journey.

9 czerwca 2026
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Odpowiedź od Red Funnel Ferries

Thank you for your review - we hope to welcome you back on board again soon.

Oceniono na 5 z 5

Very efficient company

Red Funnel were very efficient in getting us on board, comfortable crossing and disembarked with no issues. The return trip was equally impressive especially as on arrival to the port they were able to put us on an earlier departure without any quibbling, well done.

8 czerwca 2026
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Odpowiedź od Red Funnel Ferries

Thank you for your review. We are pleased to learn that you had a comfortable crossing with us and that you were able to to travel earlier on your return crossing.

Oceniono na 5 z 5

Arrived early for both sailings and…

Arrived early for both sailings and with no fuss, allowed us to sail early. Staff polite and welcoming. Ferry clean and comfortable

8 czerwca 2026
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Odpowiedź od Red Funnel Ferries

Thank you for your review - we hope to welcome you back on board again soon.

Oceniono na 5 z 5

Going above and beyond!…

Although I’m an Island resident and should know better (!) I made a silly error when booking on line which I realised only when attempting to board in East Cowes. My Southampton destination was a cruise ship. Your colleagues sorted this all out for me, even though this meant “opening” a seemingly closed time slot. Timely arrival to ship achieved! Thank you.

12 czerwca 2026
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Odpowiedź od Red Funnel Ferries

Thank you so much for taking the time to leave us your review. We are delighted to hear that our colleagues were able to amend your booking, and we hope you loved your cruise!

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