Good service from the staff from check in to boarding,, The new red funnel coffee brand is much better than from a few years ago." Wight isle superior coffee" RED FUNNEL came to my rescue a coupl... Zobacz więcej
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The ferry was on time-both ways. You have real people available to deal with issues - thank you. Plus food!! Appreciate in particular that you ask parents not to allow children to run around. May... Zobacz więcej
Arrived Southampton earlier than booking & got straight onto ferry & had excellent breakfast. On IOW side rtn again arrived early & got straight onto ferry. Service onboard was good with great selecti... Zobacz więcej
Lift was not working so had to climb lots of stairs as we were on the lowest deck. As we and several members of our party have mobility issues it was not ideal to say the least. Went to purchase some... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.
Discover the Isle of Wight with Red Funnel Ferries
Napisane przez firmę
- Just 1-Hour from Southampton
- Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.
Dane kontaktowe
12 Bugle Street, SO14 2JY, Southampton, Zjednoczone Królestwo
- 02380019192
- customerservices@redfunnel.co.uk
- www.redfunnel.co.uk
4,6
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 83% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Total and utter chaos at Southampton
Total and utter chaos at Southampton. One ferry earlier cancelled…..absolutely no plan or organisation for the backlog
26 czerwca 2026
Always been lucky with no delays and…
Always been lucky with no delays and pleasant staff. Always expensive which ever route! The online booking system works great.
3 lipca 2026
Easy to book
Easy to book, well organised embarkation process, lovely cruise along Southampton water and easy disembarkation at Cowes. Nice facilities on board.
27 czerwca 2026
Great experience
Great experience. Staff professional, helpful and friendly. Good selection of food and drinks available. Dog friendly spaces. Efficient staff boarding the car on and off the ferry. Highly recommend this ferry.
3 lipca 2026
Perfect crossing polite staff and very…
Perfect crossing polite staff and very helpful. Thank you for a great experience.
8 lipca 2026
Good Service
We were able to go on an earlier boat which was appreciated and had a lovely sail over to the IOW. Toilets very clean and found nice and quieter seating to have a nice cuppa before disembarking
22 czerwca 2026
Booking,boarding
Booking,boarding, absolutely spot on.
Services onboard
No milk so could not serve coffee
Lift not working so people struggling to get from one floor to another
7 lipca 2026
Excellent experience despite the heat wave.
We travelled with you on the first day of this Summer's heatwave - our car thermometer read 40C! It was hot for us and our dog. Yet the lounge was cool and we were advised not to take the dog on deck - fear of burnt paws.
So service good and everything handled effieciently.
24 czerwca 2026
Friendly reception in Southampton
We missed ferry by 8 minutes (0700hrs). Staff put us on 0800hrs next ferry. Not very busy morning...but appreciated after a crazy Winchester road works signage diversion disaster!!!
11 lipca 2026
Come early !!
We came early to our booked ferry and were allowed to cross on the ferry one hour earlier on both crossings!
24 czerwca 2026
Not good customer service
Ferry crossing was running an hour late, which meant everyone had to park up in a location that wasn’t easy to get to in the first place then navigate getting back in a Que to join the later ferry, had disabled crossing booked for passenger side and they gave extra space drivers side, booked to be near a lift that went to pet lounge for a dog got a lift that went to normal deck then walk round to another lift that went up to pet lounge but on both ships (different going out to return) this lift was broken. Which wasn’t communicated to us till walking round and seeing a sign, the lifts only fit a few people and were very busy and not much seating near lift so had to stand which my mum would normally use a wheel chair for if we knew it’d be so long. Both ports were small and confusing and your own staff said to remind staff we had disability needs as he said they don’t always check. What a headache I’ve travelled Wightlink so many times I thought I’d try redfunnel but honestly it’s shocking
3 lipca 2026
Flexibility is a great help
We arrived early for the ferry to the island and (as hoped) got on the sailing an hour previous to the one we booked. On the return trip we weren't planning to do the same but were just in time! The staff were friendly, flexible and efficient. A great experience.
4 lipca 2026
great journey
great journey, turned up early and let on straight away, had lounge access, a lovely peaceful experience.
26 czerwca 2026
Efficient and listen to and attended to…
Efficient and listen to and attended to special requests
Always use Red Funnel
3 lipca 2026
All very straight forward
All very straight forward. Liked the flexibility of getting an earlier ferry. Good customer service when I made a slight booking error. Seamless embarkation and disembarkation.
2 lipca 2026
Red Funnel staff are very helpful
Red Funnel staff are always very helpful. As i have a disability they always go the extra mile to help
10 lipca 2026
Everything ran smoothly and to plan
2 lipca 2026
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