Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I am leaving a review on the good telephone customer services this company has I spoke 2 lovely ladies Laura and Anne who very kindly removed me off their mailing list It was a good experience with c... Zobacz więcej

Oceniono na 5 z 5

My wife fell whilst on holiday fracturing her hip. After extensive surgery she was left severely incapacitated, and needed various items to overcome her disability. We noticed the firm RDK on line and... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Odered three items excellent serivce - the last order was for a bathroom stool the washer were missing from the package. However, after a phone call to customer service these were duly posted out. Pri... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

They were slow to deliver the goods ordered. When the parcel finally arrived my daughter took delivery and signed for it. For ease of transportation, we did not open the box until arriving at my mot... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca sprzętu dla osób z ograniczoną mobilnością

Informacje przekazane przez różne źródła zewnętrzne

RDK Mobility are UKs no. 1 Mobility and healthcare centre providing disability aids like lightweight wheelchairs, mobility scooters, wheelchair ramps, disability walking aids. We stock a large range of discount and disability mobility products including a selection of Wheelchair Ramps, Mobility Walkers, Clothing, Continence Care and footwear.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

300 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(300)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

BUY NOW

These days you have to be careful what web sites you buy from.
I'm very cautious and had never used these before?
I can honestly say that I can highly reccomend RDK Mobility as great service, quick delivery, great communication, reasonably priced.
That's states a lot these days. Well done
My honest view

22 listopada 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Thankyou so much Anita,
we at RDK are pleased that you found our services to be great and that the delivery time was quick, please dont hesitate to contact us again if we can be of help to you. Regards RDK Customer Team.

Oceniono na 5 z 5

What a great service

Even though the items were low value the service was ansolutely first class,
Tracking and advising of parcel status tip top along with great prices.
Suggest you use this company in future, check it out on the Web, you won't regret it.

22 listopada 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Hi Alex, thankyou for your recent purchase from our company, we are so pleased that you found the experience first class, and that you were pleased with the prices, we strive to do our best to keep prices competetive, and aim to post goods quickly, Thankyou RDK Customer Team.

Oceniono na 5 z 5

So refreshing to find a company that still provides old fashioned service with a committment to meeting the customer's needs.

Website was useful but speaking to a member of staff by phone was great. He listened to my problem and helped me find a solution, then speedily sent the goods, which lived up to expectations.

1 listopada 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Hi Susan we aim to train our staff to have excellent customer service skills, and are pleased to hear that that is what you received. we are also pleased that the goods arrived quickly! regards RDK Customer Team.

Oceniono na 5 z 5

Reliable, Dependable, Keen to be of service

This is the second time I have purchased goods from RDK Mobility. Their service is always reliable, goods arrive quickly, safely and are of very good quality and construction and at reasonable prices.
I purchase the goods for my mother in law who is house bound and they have made such a tremendous difference to her ability to stay in her own home as opposed to going into an old people's home.
Could not recommend them highly enough.

1 listopada 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Hello Linda it is so lovely to hear that our products have enabled your mother in law to stay in her own home. we aim to keep our product as competitively priced as possible, please do not hesitate to contact us if we can help again. Regards RDK Customer Team.

Oceniono na 5 z 5

mobility made easy

easy to order on line, efficiently delivered, good quality item.

31 października 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Thankyou FM Cooper, for your positive feedback RDK Customer Team

Oceniono na 5 z 5

Charging problem solved!

I recently brought some new batteries for my powerchair and I have always struggled with knowing how long to keep the charger on after the batteries had reach full charge- My powerchair charges in the hall and doors are kept shut. The new batteries recommended the Numax charger (as it can be kept plugged into the chair trickle charging without ruining the battery) and after a quick look on line I found RDK Mobility had the item I wanted at a very good price. The best thing for me is the VAT exemption is done at checkout, before money is paid meaning you don't have to mess about chasing refunds!!! It also arrived in under two days which was fantastic meaning my new batteries could be fitted to the chair, charged and ready to go. I am now one happy pilot and my chair is back to covering the sort of range it should. RDK is now in my favourites tab and the next time I need anything related to my personal mobility I will look here first! Thankyou RDK Mobility ;-)

31 października 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Hi Tracey we are pleased to know that you are once again a happy pilot, and that you now have no worries with over charging your batteries!! hope you have many happy years piloting your powerchair, so pleasewd we could help RDK Customer Team.

Oceniono na 5 z 5

always quick delivery of excellent product

My wife disliked the local shop manager's treatment of customers and RDK MOBILITY has never wavered from its excellent home delivery service.

31 października 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Hi Melvyn we are sorry to hear that you have had bad experiences with your local shop! we are pleased to hear that our company has excellent home delivery service we endeavour to dispatch the customer's orders as soon as possible. Thankyou RDK Customer Team,

Oceniono na 5 z 5

Good website and telesales. Orders arrived swiftly. Excellent.

I have recently ordered a shower stool and folding walking sticks as a result of accident (fractured thigh bone).
I wanted the items quickly, and so rang up to see if they were in stock. they were and arrived very speedily.
Very well designed products, and...............Excellent service.
Thanks

13 października 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Hello John we are sorry to hear about yhour accident, and wish you a speedy recovery, we are pleased that our company could help by supplying the goods that you required, and that they arrived speedily, Regards RDK Customer Team.

Oceniono na 5 z 5

Superb product, price and service

This is the first time I have dealt with RDK Mobility and would not hesitate to purchase from them again. It was a pleasure to to do business.

12 października 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Hello Alexander, we at RDK are so pleased that you have purchased goods from our company and are also pleased to hear that you would purchase from us again. Thankyou RDK Customer Team.

Oceniono na 5 z 5

Great service

Very fast delivery. Well made sturdy walking frame, a great help to my father

12 października 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Hi John we are so pleased that the walking frame is a great help to your father. We aim to dispatch our customers orders as quickly as possible. Regards RDK Customer Team.

Oceniono na 3 z 5

Delayed delivery due to system failure.

When I sent an email to chase the order, I received a message showing that the order was showing as 'failed' on their 'system'. They hadn't bothered to contact me using the email address given, or bothered to reconcile with their PayPal account. Why?
It wasn't until I chased that they realised the payment had been received, and sent the item I'd paid for. Checking and reconciliation should be part of any 'system', computer-based or not.
I did however receive an apology, and the item was then sent first class.
I didn't give permission for my email address to be used for any other purpose (including TrustPilot!).

11 października 2012
Opinia niezależna
Oceniono na 5 z 5

Super quick service

The whole process of buying was as I would expect with quick prompt service and no hassles. Delivery was speedy and the goods were what I ordered. What more could I ask for?

16 września 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Thankyou Christine, we aim to meet our customers requirements at all times but due to suppliers, at times this can vary slightly, so we are pleased that you received exactly what you ordered. RDK Customer Team.

Oceniono na 5 z 5

Did exactly what it said on the website!!

This website gave a choice of items, of different price and colour. I ordered the Rollator one day and it was here the next - much to my surprise as I expected a 5/7 day delivery period as is normal on most sites!! It was exactly as described and Auntie is thrilled with it. It has given her back a much needed boost of confidence!

14 września 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Hello Eileen, Well Wow that was a quick delivery, we are so pleased, that the item arrived as quickly as it did, and that your Auntie has had a new confidence boost, something we all need from time to time!!RDK Customer Team.

Oceniono na 4 z 5

good product

very prompt delivery, competitive price good product, and the free delivery was a bonus

4 września 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Thankyou Valerie, for review RDK Customer Team

Oceniono na 5 z 5

brilliant service for a brilliant product.

The back rest has proved a real winner. It has made reading in bed a real pleasure again and I find myself just sneaking off just to put my feet up at the slightest opportunity! Thank you for the prompt delivery.

3 września 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Thankyou for your recent purchase Vera, we are pleased that the back rest has enabled you to read in bed again, and have a sneaky rest! RDK Customer Team.

Oceniono na 5 z 5

Best mobility item I've ever bought!

Got a triwalker (at a reduced price of about £50) after looking for a 3-wheeler I could take camping.
Latest models about £720; so a no-brainer!

Very easy to 'assemble', lovely colour, easy to use to walk to shops, even useable on rugged terrain of isolated camp site with no 'mod cons'.
Only when mud ankle deep due to torrential rain was it unusable!

'Handle arms' do need regular adjustment to keep them immobile, but perhaps they are supposed to be like for cornering! Not really tried them out for that yet.

A real bargain, which I ordered on a Sat and received on Tuesday am. RDK are new to me but now I understand all the good reviews they get.
Highly recommend.


Barbara Atherton
(Bridlington, where it's very flat and its works there as well, of course).

3 września 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

What a lovley story Barbara,we are so pleased that are managaing to retain your independance and continue with your camping trips, we hope you will have many more camping trips, although not with too much rain or mud!! lol RDK Customer Team.

Oceniono na 5 z 5

very quick

products arrived 3 days after ordering cant fault that

31 sierpnia 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Thankyou for Steven, for your recent order, we at RDK are pleased that it arrived in quick time. RDK Customer Team.

Oceniono na 3 z 5

Snapping at your heels

The ordering and delivery of wheelchair was great. But all went down hill after that. We bought my mum this chair to save hiring one every time we went out. Chair very comfy and easy to manouver. But the BRAKE CABLE KEEP ON SNAPPING. I have reported this as it was within the 3 months insurance, they are supposed to be sending out new cables, that was two weeks ago, as yet NONE have arrived, very bad customer care. If you are reading this please someone sort this.

31 sierpnia 2012
Opinia niezależna
Oceniono na 5 z 5

Good service ... will buy again

I would like to recoomend this company as they good. I wanted my wheelchair on the day i said i wanted it ... and got it

31 sierpnia 2012
Opinia niezależna
Logo www.rdkmobility.co.uk

Odpowiedź od www.rdkmobility.co.uk

Thankyou Brian, for your recent purchase, we aim to deliver our products as soon as possible, and are glad that your wheelchair arrived on time. RDK Customer Team.

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