Ritchie Bros Recenzje 150

I just bought some new electronic tools from Ritchie Bros. auction and the picture showed the tools indoors in a protected area and outdoors on a skid. When I took delivery days later the boxes where soaking wet and frozen because they had been left outside for days in the rain and snow. About a gallon of water came out of the boxes when they thawed after bringing them home. Tools were rusted and because they function when I bought them they wouldn't do anything. Water and electrical motors equal shortened tool life. Very disappointed with their response. The description should advise that item were stored outdoors and exposed to the elements which may damage or shorted tool life. I would have never bid on this had I known. I would rather have bought a well maintained used tool then a new one left outdoors. A company with this much experience as auctioneers and this much income should buy a large shelter and use it...... Don't buy anything from them that weather will damage until they fix this issue. I wonder if any of the management at Ritchie Bros. keep their tools upside. Common sense seams to be lacking here.

Exorbitant fees not clearly disclosed before the auction. Very long wait times when on the phone, if you can get through at all. The email address that they give to contact them doesn't accept incoming email.

As soon as I used my credit card to transfer funds on this site it got swarmed with fraudulent online purchases. Beware people, this company has a major security breach and they couldn't care less.

Upper management is GARBAGE. They take full advantage of their workers. They work them to death and never give enough time off. They force them to travel (against their will) for weeks at a time. Completely disgusting and disrespectful.

CONSUMER BEWARE. They misused our social security numbers to do unauthorized credit pulls and then refused to correct it. Months of going back and forth and it appears the only way to get their attention will be to hit them in the pocket book with legal action.
They are not worth dealing with if you have any other options at all.

Dishonest company and Iron Clad is a joke. They will not be honest on their inspection of equipment, most lipstick on a pig company ever. Time for Class Action Law Suit.

Totally irresponsible. Absolutely no regard for the safety of people using the roads in this country. Ritchie Brothers offers a "service" to their customers who need to move equipment purchased at one of their auctions. They exclusively recommend a company that they are in business with to find carriers to transport items for customers. Anyone interested in or having purchased equipment can go to the RB website where they provide a price estimate to move your items. They ask if you would like to post your shipment in order to have carriers send quotes. If you agree the link will take you to the "post your shipment" page on the Uship.ca website where your ad will be seen by potential carriers. It all seems very easy and convenient and after all Uship is endorsed by RB so what could go wrong. These carriers that will be giving you quotes may not be what would expect but you have seen no warnings or disclaimers from RB. What you won't know is that ANYONE with a cell phone and email is qualified to be a transport service provider through Uship. No driver's license, insurance, experience or training, operating authority or safety inspections required. Another highway disaster waiting to happen. If this isn't reason enough to quickly run away from these guys and cost is your only concern, consider what happens when things go wrong. Your trucker may be involved in an accident, have mechanical problems or be stopped at a scale or by police. You'll find yourself facing towing and storage fees, heavy fines as well as the cost and time involved in getting another carrier because your guy will be long gone with your deposit. It's unbelievable that with everything that has happened over the past year that there are hundreds. possibly thousands of these irresponsible people operating on our roads from coast to coast. On the other hand business is good for Ritchie Brothers and Uship.