I've used Rapid paints several times now, the delivery is always very quick, the prices have been some of the cheapest. Their direct to gloss paint I've been using has been excellent, great vibrant... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Rapid Paints is one, if not the best and only company I buy my products from. The quality of paint is above the rest, easy application, smooth and perfect finish everytime. Amazing value for money and... Zobacz więcej
If you want a paint supplier that gets your order wrong, is impossible to contact, ignores your emails, and then tells you you’re outside the returns policy when you finally get a response, Ra... Zobacz więcej
Reakcja na opinię
I started using Rapid Paints UK, earlier this year and I can by experience the service is rapid! When I think about all the time lost waiting for delivery from other companies I wish I had looked dee... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We supply the trade and public with thousands of automotive, commercial and industrial refinishing products.
Dane kontaktowe
Zjednoczone Królestwo
- www.rapidpaints.co.uk
4,3
Doskonała
207 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 45% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very Happy
I'm very happy with my purchase and the service provided. Thank you!
20 kwietnia 2024
Opinia niezależna
Odpowiedź od Rapid Paints UK
Thank you for leaving this TrustPilot review.
Great service and great value
Great service and a very impressive product.
Excellent colour match plus a really good spray pattern.
21 maja 2024
Opinia niezależna
Odpowiedź od Rapid Paints UK
Very happy to hear we were able to provide you with an excellent colour match.
Mercedes mars red 590
good quality paints,customer service excellent also.
7 maja 2024
Opinia niezależna
Odpowiedź od Rapid Paints UK
Thank you for appraising our Customer Services department. All the best from the Rapid Paints team.
Fantastic service 👍
Well what can I say ?
I’ve used this company many time for paint chip repair jobs on my motorcycles cars & vans. The colour is a perfect match every time. Thanks 👍
21 maja 2024
Opinia niezależna
Odpowiedź od Rapid Paints UK
Thank you for leaving us feedback!
Only place I could source an old honda…
Only place I could source an old honda paint code, got touch-up and a rattle can of what I needed 10/10
21 maja 2024
Opinia niezależna
Odpowiedź od Rapid Paints UK
Thank you for sharing your experience with our products. Many thanks the Rapid Paints team.
No communication and didn’t send product
Ordered paint payed extra for next day delivery didn’t turn up even on evri it said they are still waiting on the parcel so the never shipped it messaged them on there website live chat spoke to someone said she will look into it and she will get back to me shortly waited 30 minutes nothing so I emailed them and explained what happened again no response 5 hours later nothing no response so I bought from somewhere else messaged them for a refund again no response had to go through PayPal to get my money back AVOID THIS COMPANY
25 kwietnia 2024
Opinia niezależna
Odpowiedź od Rapid Paints UK
We are sorry to hear you did not have a good experience with us. Your order was collected from our warehouse and scanned into the collection van on the 23rd of April at 13:03 however Evri did not deliver until the 8th of May at 12:35. This is a very rare occurrence of a parcel being delivered late, 97% of our orders are delivered on-time. My expectation is that this parcel was lost and then found. I can see that our customer services team has refunded your order, I am happy to see we arrived at this decision. Kind Regards the Rapid Paints team.
Would use again
Ordered from this company before, again fast service and perfect colour match!
16 kwietnia 2024
Opinia niezależna
Odpowiedź od Rapid Paints UK
Great to see another happy customer. Thank you for leaving your feedback.
Paint matched no car that I own!
Delivery great paint however was terrible match. What annoys me even more is when I bought a can earlier in the year it matched perfectly!
Costly to rectify and now got to start over again. Would never use these guys again
28 grudnia 2023
Opinia niezależna
Odpowiedź od Rapid Paints UK
We are sorry to hear you did not have a positive experience with us. Thank you for sharing your feedback.
Should have read the reviews
Should have read the reviews, completely different colour. I don’t understand how you can get it so wrong when you have the paint code and this is what you do. Very annoying.
12 grudnia 2023
Opinia niezależna
Odpowiedź od Rapid Paints UK
We are sorry to hear you did not have a positive experience with us. Thank you for sharing your feedback.
Excellent service
Ordered paint after cut off for next day delivery on a Friday. Evri delivered the parcel at 10am the next day. Colour match was perfect. Whole experience was excellent
27 października 2023
Opinia niezależna
Odpowiedź od Rapid Paints UK
Thank you for leaving your thoughts here on TrustPilot!
It's a game of two halves!
Ordered thinking if I was doing the right thing for that money. Went for express delivery. After a week the delivery partner delivered to the wrong side of town. In all credit within three days of this I had a fresh set of paints. They have been waiting on the side for free time to come up again and here we are. Very good quality, excellent match and to such a standard that a neighbour has asked me to do there's, even with no previous experience! If there are any of you going to try a silver Peugeot 206 bonnet I needed a little under three cans each of primer, paint and sealant.
29 września 2023
Opinia niezależna
Odpowiedź od Rapid Paints UK
It is great to hear you were able to achieve a good result with our products. Thank you for leaving your feedback here on TrustPilot.
DO NOT USE RAPID PAINTS
After 3 weeks of trying to get rapid ripoff paints to come to some agreement they have finally came back with their solution , there are 2 different shades of paint under the same colour code they sent me the wrong color and that's my fault I should have read the terms and conditions on their website before purchasing.
DO NOT USE RAPID PAINTS , THEY CLEARLY HAVENT ANY SCRUPLES WHEN IT COMES TO TAKING YOUR MONEY
RIP OFF RIP OFF RIP OFF
14 września 2023
Opinia niezależna
Odpowiedź od Rapid Paints UK
We are sorry to hear you did not have a positive experience with us. Some red colours can be effected by sunlight fading. This colour Peugeot KJF Ardent Red is prone to fading thus why more than one shade is available, as per the product description we supply the standard shade.
Awful customer service...
They ask you to pay extra for an "express next day" delivery service... and then 5, days later, when is delivered, they mock you replying to your email enquiry... "As I checked with the tracking no. this has been delivered to you"...
31 sierpnia 2023
Opinia niezależna
Odpowiedź od Rapid Paints UK
We are sorry to hear you did not have a positive experience with us. 97% of our next day parcels are delivered on time, unfortunately due to matters out of our hands occasionally a parcel is not delivered on time. If you paid extra for next day delivery and your parcel was not delivered on time please contact our customer services team who will be more than happy to refund your delivery charge. Kind Regards the Rapid Paints team.
Very poor colour matching
I’m giving one star for the rapid delivery.
Four stars deducted for the quality of the paint matching. The Honda White Orchid Code NH788P had a strong blue tint to the base coat. The top coat was clear and had no affect. As a result, the car looks terrible.
Reached out for help via email and response came a few days later asking for photos.
25 sierpnia 2023
Opinia niezależna
Your customer service is diabolical ill…
Your customer service is diabolical ill not be using you again. No contact number and my emails are constantly ignored.
10 lipca 2023
Opinia niezależna
Ordered sanding discs
Ordered sanding discs, not all sanding discs delivered then cannot get hold of company to discuss. Have emailed them and been on chat but no reply. Customer service very poor. Do not use this company.
21 czerwca 2023
Opinia niezależna
Finish coat had no colour to it so was…
Finish coat had no colour to it so was not mixed with paint code colour. They replied with the policy of NO RETURN OF MIXED PAINTS, as it was not mixed it could have been returned. Also got a END OF DISCUSSION as far as they were concerned. Had to give 1 star to be able write this review. I now take the star back.
4 maja 2023
Opinia niezależna
Sent items back over a week ago and…
Sent items back over a week ago and have been telling me that they have to check with warehouse for the last 5 days and finally they say they have it. Shows it was delivered Wednesday? Then they refund me the wrong amount (less than owed). Stay clear of this company, deal with their suppliers direct.
29 maja 2023
Opinia niezależna
Odpowiedź od Rapid Paints UK
We are sorry to hear you did not have a good experience with us. If for any reason your order has not been fully refunded please do contact our customer services team who will be happy to assist.
Colour mismatch
Colour mismatch, the supplied basecoat was several shades too dark. Land Rover LFC 849 Cairns Blue is a popular colour, so I would expect them to get this right.
I should have read the reviews beforehand!
I complained on 17th April 2023, so if they respond quickly to correct this issue, I will amend the review accordingly.
Update on the above review. I visited a local paint supplier and they also had difficulty finding a match. The swabs looked completely different on different panels, and they used 2 different cameras before they decided upon a suitable base colour.
Rapid Paints did respond to my complaint and asked me to spray a white test panel, so they could investigate.
Because the colour is obviously difficult to match, I have increased my score accordingly.
17 kwietnia 2023
Opinia niezależna
Very good if you want to paint your car…
Very good if you want to paint your car a completely different colour.
When you ask for the correct colour they won't do anything about it.
This is the problem with using crap online shops
2 stycznia 2023
Opinia niezależna
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