Rapid Paints UK Recenzje 

207
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I've used Rapid paints several times now, the delivery is always very quick, the prices have been some of the cheapest. Their direct to gloss paint I've been using has been excellent, great vibrant... Zobacz więcej

Oceniono na 5 z 5

Rapid Paints is one, if not the best and only company I buy my products from. The quality of paint is above the rest, easy application, smooth and perfect finish everytime. Amazing value for money and... Zobacz więcej

Oceniono na 1 z 5

If you want a paint supplier that gets your order wrong, is impossible to contact, ignores your emails, and then tells you you’re outside the returns policy when you finally get a response, Ra... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I started using Rapid Paints UK, earlier this year and I can by experience the service is rapid! When I think about all the time lost waiting for delivery from other companies I wish I had looked dee... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca farb
  2. Sprzedaż sprzętu do warsztatu samochodowego
  3. Producent farb

Napisane przez firmę

We supply the trade and public with thousands of automotive, commercial and industrial refinishing products.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

207 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 45% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(207)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 71

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

As deceitful as can be, stay away!

These people are as deceitful as can be! They sent me a generic colour even though I specified three times, including on the order itself; what code I wanted. They then try to confuse things and pretend they cannot get it returned. I will now have to contact my bank to try and get my money back. I would generally let it go but these creatures come across as despicable so I will go out of my way to get my money back. Their business address is not available, either. So underhand.

6 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Ordered 4 items and only received one

Ordered 4 items and only received one. When I contacted them, it took them 4 days to reply. They said they would issue a refund in 3-5 days. Waited the 5 days and absolutely nothing. I contacted them again and had no reply so had to raise a PayPal dispute. Will definitely not recommend these clowns!

22 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Horrendous customer service

Some of the worst and most incompetent customer service imaginable.
Received some incorrect products, it happens. However it took me nearly 2 months to convince them they had sent me the incorrect product for them only to cease communication after saying they'd sort a resolution.
Doesn't help they don't have a phone line.

6 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

terrible service

Ordered just last week and just arrived a few days ago, they sent the wrong item out to me, emailed various times with no response back, waste of money terrible service

26 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Good for my small touch ups

I ordered my cars colour and it arrived quicker than expected. I had no issue using the spray can, it went on fine and has covered an area well.
I will be getting the whole bonnet professionally resprayed as I am no pro, but to cover the peeling areas needed, its worked well.

22 czerwca 2024
Opinia niezależna
Logo Rapid Paints UK

Odpowiedź od Rapid Paints UK

Great to hear you had a good experience with our products. Thank you for leaving your feedback here on TrustPilot!

Oceniono na 1 z 5

it's a total scam

it's a total scam, don't waste your time and money with them. on govuk, the company was closed in 2018. the paint did not come

27 czerwca 2024
Opinia niezależna
Logo Rapid Paints UK

Odpowiedź od Rapid Paints UK

Good Afternoon,
Here at Rapid Paints we are still fully established and trading to this day. I believe you have accidentally obtained some incorrect information. We kindly ask that you update your review. The company that closed in 2018 must be a different company with a similar trading name. If you would like to contact us please contact our support team info@rapidpaints.co.uk

Many Thanks
The Rapid Paints Team

Oceniono na 5 z 5

Problem solved quickly

Ordering was very easy. Got damaged in transit. I had problems trying the chat app but emailed the company they replied quickly and sent the replacement thinner etc that had fallen out. Really good service will use again. Paint was good too. 👍

1 czerwca 2024
Opinia niezależna
Logo Rapid Paints UK

Odpowiedź od Rapid Paints UK

We apologize for the inconvenience caused with the parcel lost in transit, I am glad our customer services team was able to resolve this quickly for you. Thank you for leaving feedback here on Trust Pilot.

Oceniono na 3 z 5

Not so Rapid Paints

Ordered Paint with Next day delivery. 2 days later I contact the company and this is the response "Our courier has advised that your parcel was returned to their depot as it is bigger than expected. They will repack the items and will be delivered asap" "I sincerely ask apologies for the delays but this is out of our control and we aren't aware that our courier has updated restrictions on the size of the parcel".
Paint received this morning, thanks

13 czerwca 2024
Opinia niezależna
Logo Rapid Paints UK

Odpowiedź od Rapid Paints UK

Good Morning, sorry to hear you did not have a good experience with our parcel delivery service. We apologise for the inconvenience this has caused. Unfortunately our courier did not notify us of new parcel size restrictions and this was the first parcel sent out over the new size restriction. As advised your parcel was repacked at the distribution centre and posted back out to you. If you paid for next day delivery please contact our customer services team who will be happy to refund this for you.

Oceniono na 5 z 5

2K paint and activator

Purchased 2K paint and activator for my car (code 300 BMW Alpine White).
Rapid Paints are the first company to get the colour and shade correct. Definitely will purchase again.
Thanks.

11 czerwca 2024
Opinia niezależna
Logo Rapid Paints UK

Odpowiedź od Rapid Paints UK

Thank you for sharing your feedback.

Oceniono na 1 z 5

Order 26162 not been received

Order 26162 not been received!

Has been delivered to wrong place with no photo to help find it. All they respond is “open a PayPal case and we will respond” but I didn’t pay with PayPal! Such an unprofessional company! Absolutely terrible service! I want my money refunded!

24 maja 2024
Opinia niezależna
Logo Rapid Paints UK

Odpowiedź od Rapid Paints UK

Hi, thank you for bringing this to our attention. I have spoken with our Customer Services team, unfortunately there was some confusion with the payment method related to your order, our apologies for this confusion. We can see you paid via Card. Your order was delivered on the 23rd of May at 4:41PM by Evri. I have just checked for you now and a proof of delivery photo is available on your Evri tracking link which we emailed to you the other day.

Many Thanks
Rapid Paints

Oceniono na 5 z 5

Touch up paint

Excellent service and paint matching

8 lutego 2024
Opinia niezależna
Logo Rapid Paints UK

Odpowiedź od Rapid Paints UK

Great to hear you were happy with our service!

Oceniono na 5 z 5

Ex paint refinnisher

Purchased an aerosol to paint a car front wing, excellent colour match, fast shipping, would recommend this company.

7 maja 2024
Opinia niezależna
Logo Rapid Paints UK

Odpowiedź od Rapid Paints UK

Thank you for leaving your feedback.

Oceniono na 5 z 5

Right colour provided quickly.

Rapid paints provided me with the correct colour spray cans for an obsolete Vauxhall colour (Spectral Blue). The customer service team advised me how to order a 'custom colour' using the code via their web site. I had provided the colour code to another provider previously, but this resulted in the wrong colour being provided. I asked Rapid Paints for spay cans with the same code and they got it spot on. They also sent the paint very quickly, allowing me to continue my restoration job.
I have used Rapid Paints previously, to provide a current Citroen colour. That was also spot on, so I will not waste time and money going elsewhere in future.

1 maja 2024
Opinia niezależna
Logo Rapid Paints UK

Odpowiedź od Rapid Paints UK

Great to hear we have another happy customer! Thank you for leaving feedback here on TrustPilot :)

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej