RAMP Limited Recenzje 

2146
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I contacted Ramp Limited this morning and spoke with Aleena regarding a warning light on my vehicle. She was extremely helpful and guided me clearly through the entire process. She contacted the mai... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I phoned up regarding an alloy repair booking and needed to update my address details at the same time. The phone support was absolutely brilliant. The agent answered every single one of my questions... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I bought my car via Cinch and as part of maintenance plan I subscribed to RAMP. Recently, I have had a coolant issue which needed immediate attention. Brian and Jags were helpful I resolving the issue... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really professional when dealing with claims and very quick to respond. Super satisfied and happy customer. Big thanks to Jags for handling my claim and keeping me updated throughout the whole p... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Naprawa samochodu

Napisane przez firmę

We provide a range of innovative repair and maintenance plans throughout the UK.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(2146)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 248

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very helpful support team when booking…

Very helpful support team when booking car in for service. Local garage messed up and advisor sorted issue straight away without fuss.

14 stycznia 2026
Opinia niezależna
Logo RAMP Limited

Odpowiedź od RAMP Limited

Hi Gordon,

Thanks for the great feedback! We’re delighted to hear your experience ended on a high note. It’s always our goal to deliver the best support we can

Oceniono na 1 z 5

RAMP do not honour their Ts&Cs

I have a maintenance plan with RAMP - it covers replacement tyres up to the value of £250. However RAMP arranged to have a cheaper tyre fitted to my car suggesting that the £198 charged by Kwikfit was above my cover allowance. (my tyre had done less than 1000 miles when damaged)

Basic maths… £198 is less than £250. I cannot see how RAMP would pay Kwikfit more than a retail customer would have to pay. Why would they agree to inflated prices?

12 stycznia 2026
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Duncan,

We’re sorry you remain unhappy with the outcome of your tyre claim and we do understand how frustrating this situation has been.

As explained during our investigation, although your plan allows up to £250 per tyre, claims must be assessed using the authorised in-store supply price provided directly by our approved agents, not online or promotional pricing. Kwik Fit confirmed that the £198 figure referenced was an online price and not applicable to maintenance or fleet accounts. The applicable supply price exceeded the plan limit and therefore could not be authorised.

As a result, an alternative branded tyre was fitted that meets the correct size, load and speed rating for your vehicle, is safe and roadworthy, and falls within the plan allowance. The tyre provided is suitable for your vehicle and the claim was handled in line with the terms and conditions of your policy.

Oceniono na 5 z 5

Warranty

I made two calls, first one the advisor told me I wasn't covered, I called back and spoke with Chloe, she was brilliant and confimed I was covered and the procedure to follow. Thank you Chloe.

9 stycznia 2026
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi SJM,

Fantastic to hear we were able to support you so well. Your satisfaction is what we strive for — thanks for the kind words!

Oceniono na 5 z 5

Top class service agent

Jags made booking a service really easy and was brilliant, a credit to the company

6 stycznia 2026
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Brett,

Thanks so much for the kind words and support! We’re delighted to hear everything worked out well — don’t hesitate to reach out again.

Oceniono na 1 z 5

Crooks, Scams and Smoking Engines

Made a booking through RAMP into Halfords because of smoking engine. Halfords have said they can't find anything wrong, despite the engine smoking.

Called RAMP for follow up, they have said that we should not drive the car and can't take it to the garage for further diagnostics, only way to replicate the issue is to actually drive the car, but apparently a smoking engine "may not be indicative of a fault". Pretty sure chap on the phone was still nursing a New Year's hangover and had all the empathy and understanding of a brick, may as well told me to stick some flowers in the car and use it as a nice ornament on the front drive. Would offer no further guidance, than they have a step plan (step 1 of which is to book into a repairing garage, which my new friend Liam told me I couldn't do, but that I should definitely follow the step plan). Absolute waste of time, wouldn't bother giving them money again.

5 stycznia 2026
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Stanll,

Thank you for taking the time to leave your review. We’re sorry to hear about your experience.

Please could you email customer_care@ramplimited.co.uk
with further details so our complaints team can look into this and support you further.

Oceniono na 5 z 5

RAMP customer services - Chloe

Contacted customer services at RAMP today regarding an issue with my vehicle and to see if it was covered by the warranty . The call was answered straight away by Chloe who was extremely helpful, explaining the process and answering all my questions. A positive experience with no long wait on hold and a stress free process so far .

5 stycznia 2026
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Mark,

Thank you so much for your kind words! We'll be sure to pass your feedback on to Chloe — they’ll be so pleased to hear it. We're glad we could help!

Oceniono na 5 z 5

Immediate Response

I am very pleased with the messages / getting in touch - this was immediate within hours. Very clear instructions and hopefully happy outcome.

Thankyou

30 grudnia 2025
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Romeinator,

Thank you for taking the time to leave such a thoughtful review. We are truly grateful for your support and pleased we could meet your expectations.

Oceniono na 1 z 5

Absolutely terrible experience

Absolutely terrible experience. Car was in garage from 8/12/25, they took until 23/12/25 to make a decision, which was they wouldn’t pay. They didn’t even tell me until I rang up on 29/12/25 despite having my email address and my husbands. I’ve had no car over xmas, my stress levels are through the roof. I’m waiting for them to answer my complaint which I emailed on 23/12/25. Absolute rubbish.

29 grudnia 2025
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Maryanne,

Thank you for taking the time to post your review.
I have requested for more information to support you in getting the matter resolved.

Oceniono na 5 z 5

Alloy wheels repair

Annabelle dealt with the repair of 3-alloy wheels very efficiently and my car is booked in for the work to be carried out early next year.

18 grudnia 2025
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Trevor,

Thank you so much for your kind words! We'll be sure to pass your feedback on to Annabelle — they’ll be so pleased to hear it. We're glad we could help!

Oceniono na 1 z 5

Nightmare from start to finish.

Nightmare from start to finish.

18 grudnia 2025
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Nick,

Thank you for taking the time to post your review.
Please email us at customer_care@ramplimited.co.uk
if you would like to discuss this further.

Oceniono na 5 z 5

Excellent Service, great support

Extremely good experience, and great support from the staff, especially Brian.

Had a broken half shaft and despite ongoing issues with the main dealer, they persisted to get the evidence and authorised the repair.

Thank you

18 grudnia 2025
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi John,

Thank you for recognising the effort of our team, especially Brian. Your feedback is hugely appreciated, and we’re always here for you!

Oceniono na 5 z 5

Thank you Jags

Quick and professional assistance from Jags, solved my query and made a booking on my behalf within minutes

12 grudnia 2025
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Reef,

We’re so happy to hear you felt well taken care of. Thank you for trusting our team — we’re here anytime you need help.

Oceniono na 5 z 5

Booking a service

I emailed Ramp regarding my car service, Jags replied almost immediately and within minutes I had my appointment booked. Excellent customer service, very impressive, well done 😊

9 grudnia 2025
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Terrianne,

Thank you for taking the time to leave such lovely feedback. We're really pleased to know you felt well looked after — we're always here if you need anything else!

Oceniono na 5 z 5

Excellent first class experience

What an absolute first rate experience re. RAMP Customer Services. On my first enquiry an immediate response was received &after less than 24 hours a full and comprehensive response. Thank you Chloe! A professional, friendly efficient service. Pp Judy Brown

9 grudnia 2025
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Laurette,

Thank you for the wonderful review! We’re so pleased you felt supported — Chloe will be especially happy to hear your kind words.

Oceniono na 5 z 5

Good service from Jags at Ramp

Good service from Jags at Ramp. Understood my problem and gave me clear and precise instuctions on how to progress the problem.

8 grudnia 2025
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Derek,

Thank you so much for your kind words! We'll be sure to pass your feedback on to Jags — they’ll be so pleased to hear it. We're glad we could help!

Oceniono na 5 z 5

Dealt with fast

8 grudnia 2025
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi John,

We sincerely appreciate your feedback and 5-star rating. It’s a pleasure to know our service was helpful to you.

Oceniono na 5 z 5

Car booked in for repair

My call was taken by Jags who was very polite, friendly, professional & very efficient. He dealt with all my concerns effectively within a matter of minutes.

4 grudnia 2025
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Shazia,

Thank you so much for your kind words! We'll be sure to pass your feedback on to Jags — they’ll be so pleased to hear it. We're glad we could help!

Oceniono na 5 z 5

First Warranty Claim (advisor JAGS.)

I enquired about my very 1st Warranty Claim today.... and spoke with a advisor called Jags. He was very informative and very polite.... and explained everything in detail. Thank You Jags.

3 grudnia 2025
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Desmond,

We genuinely appreciate your review — thank you! It’s great to know you felt supported, and we’ll always do our best to keep it that way.

Oceniono na 4 z 5

Good customer service and vey helpful…

Good customer service and vey helpful in dealing with the vehicle under the warranty

2 grudnia 2025
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Robert,

Thank you for your lovely feedback — we’re so pleased everything went well. If you ever need us again, we’ll be ready to help!

Oceniono na 4 z 5

Very easy to update my details and book…

Very easy to update my details and book my appointment

1 grudnia 2025
Opinia niezależna
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Odpowiedź od RAMP Limited

Hi Marie,

Thank you for taking the time to leave such lovely feedback. We're really pleased to know you felt well looked after — we're always here if you need anything else!

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