QVSDirect.com Recenzje 

353
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I bought some light bulbs from QVS, and they looked really good, but I got the wrong ones. When I called the Bromley store to inform them of the problem, the chap was very helpful and knowledgeable,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Found what I wanted on QVSDirect.com after trying B & Q and other retailers could not supply an LED headlamp to replace a lost item. I was disappointed with the postage charge when trying to order to... Zobacz więcej

Oceniono na 5 z 5

Took 1 day to arrive. Read reviews carefully before purchase. Bought to replace a similar thst was over 20 years old. Used existing wiring of smaller plate. It is still firmly in place...after 1 week.... Zobacz więcej

Oceniono na 5 z 5

I purchased a portable AC and the process was seamless. finding what i wanted on the website was easy and user friendly, payment portal was I am used to on similar e commerce sites and the delivery wa... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep AGD
  2. Bojlery i ogrzewanie
  3. Sklep z oświetleniem
  4. Sklep narzędziowy

Napisane przez firmę

QVS Direct - Lighting, Heating, Cable, Ventilation, Consumer Units, Lamps, Bulbs, Fans, Sockets, Switches, Security, Hand Tools, Power Tools and Equipment, Trunking, Aerials, Pond Equipment and much more electrical supplies at below trade Prices!


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

353 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(353)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Just don't.......

Delivery next day ? within three weeks would be good.
After numerous phone calls and emails still no show, no replys and no answers. Customer service is to pass you from pillar to post. I now know better and so hopefully do you.

23 marca 2016
Opinia niezależna
Oceniono na 1 z 5

24hr timer

Ordered timer after a week rang up they said they had forgotten to send it so following week had to ring up then got told somebody would ring never did so rang up again they tried putting me through but no one picking up so said somebody would ring me guess what no one rang so rang back guess what haven't even got part only been two weeks how do you survive honesty is obviously not your company policy never will use you again it would of been quicker if got it from China

18 marca 2016
Opinia niezależna
Oceniono na 1 z 5

Avoid!

Non existent service. Ordered on-line, order was delayed, they didn't tell me.

My email asking about the delay was ignored.

My order arrived late and incomplete. They never bothered to tell me the main item - the light itself - had to be on a back order.

Emailed them again stating they should have told me the order was delayed and incomplete and at least ask me if this is acceptable. Guess what....no reply, email ignored.

Will never use this company again, they just take your money and then don't care

14 marca 2016
Opinia niezależna
Logo QVSDirect.com

Odpowiedź od QVSDirect.com

Dear Sir, Thank you for providing valuable feedback. We’re very sorry for the issues you experienced with your order. A problem with a software update has affected dispatching from some branch depots. We have worked hard to rectify this and are now back on track. The service you received is not the norm and we’re sorry that we fell short of expectations on this occasion.

Oceniono na 1 z 5

Do not order online

I ordered online. order was in a processed state for 5 days during which I email them directly and via the web page, guess what? No response at all. Telephoned them. Got put through to a branch who were supposed to be dealing with my order. They did not have it. They said that they would phone me back once they found it. Hours later no phone call received. My advice.. don't bother.

4 marca 2016
Opinia niezależna
Logo QVSDirect.com

Odpowiedź od QVSDirect.com

Dear Sir, Thank you for providing valuable feedback. We’re very sorry for the issues you experienced with your order. A problem with a software update has affected dispatching from some branch depots. We have worked hard to rectify this and are now back on track. The service you received is not the norm and we’re sorry that we fell short of expectations on this occasion.

Oceniono na 1 z 5

First and last time 'using' QVS - Appalling service

I've been using TLC for electrical supplies for years without a problem but was recently tempted to try QVS as the prices were marginally cheaper for the particular bits required.

However, once the order was placed - and the money taken from the card - nothing happened; no emails with delivery date, no communication at all.

So I telephoned them. Rude and unprofessional is a kind description. There is some kind of battle going on between 'sales' and 'branch' with results them in blaming each other and transferring my call repeatedly from one to the other.

Several wasted hours spent on hold with the final result - after four telephone 'sessions' of 'sorry, xxx is not in stock'. Non delivery has caused me a big problem but if I had been told at the outset that there was a problem, it could have been managed.

Never again - avoid at all costs!

4 marca 2016
Opinia niezależna
Logo QVSDirect.com

Odpowiedź od QVSDirect.com

Dear Sir, Thank you for providing valuable feedback. We’re very sorry for the issues you experienced with your order. A problem with a software update has affected dispatching from some branch depots. We have worked hard to rectify this and are now back on track. The service you received is not the norm and we’re sorry that we fell short of expectations on this occasion.

Oceniono na 5 z 5

Installed it myself... (a 72 y.o. woman)

Took 1 day to arrive. Read reviews carefully before purchase. Bought to replace a similar thst was over 20 years old. Used existing wiring of smaller plate. It is still firmly in place...after 1 week..bathroom even warmer now. A DIY job with no assistance. Very happy

14 lutego 2016
Opinia niezależna
Oceniono na 1 z 5

Service.

Absolute disgusting service. No returned calls when promised.
Delivery mistakes etc and what should have taken one maybe two days,
It took ten days. Plus I have still got item that's not picked up yet.
Also I have not received any reduction in price because I ended up
Buying cheaper model than first delivered.

Never again will I deal with qvs

10 lutego 2016
Opinia niezależna
Oceniono na 1 z 5

Will be taking business elsewhere

As you have shut your local branch we will have to take our business elsewhere. Not everything can be bought online as you need to see some things, and often as a contractor we need to buy things immediately.

8 lutego 2016
Opinia niezależna
Logo QVSDirect.com

Odpowiedź od QVSDirect.com

Dear Mr Stone. Thank you for your feedback. We have 13 branches in addition to our mail order distribution centre that serves the whole of the UK. You will certainly be informed if another branch is to open in Somerset in the future.

Oceniono na 5 z 5

Brilliant service online

I ordered the same items in a QVS store and I'm still waiting for these items to come into the store, I then ordered online with QVS and got the same items delivered the following day.

7 lutego 2016
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej