I spoke with Hasan today to sort out my taxi insurance, and I honestly couldn’t have asked for better service. He was incredibly helpful, efficient, and professional throughout the whole process.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I received my insurance service from Jimmy, who thoroughly ensured all my details were correct and that I had the cover that suited me best. Jimmy was incredibly easy to communicate with and made the... Zobacz więcej
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Still waiting for my £200 refund My policy was cancelled on 2 September, and I was told my £200 refund would be processed within 30 days. As of 13 October, I still haven’t received it... Zobacz więcej
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Hasan was extremely helpful and went above and beyond to find the best cover for my car. Great chap highly recommended
Reakcja na opinię
Informacje dotyczące firmy
- Agencja ubezpieczeń komunikacyjnych
- również w kategorii:
- Agencja ubezpieczeniowa
- Pośrednik ubezpieczeniowy
Napisane przez firmę
Quote Detective is an insurance intermediary devoted to driving down the cost of your insurance. Our team is made up of experts with extensive experience in the specialist motor insurance market. Using innovative pricing technology we deliver unique competitive prices to our customers and provide multi vehicle discounts. We are dedicated to getting it right for you first time. Friendly UK based call centres to help you along the way. Quote Detective operates in the following niche sectors of the non standard motor market: • High net worth individuals • Convicted drivers – both motoring and non motoring • High performance vehicles • Young drivers • Modified vehicles • Multi-car and Multi-vehicle policies
Dane kontaktowe
Top Floor, Cwmbran House, Mamhilad Park Estate, NP4 0HZ, Pontypool, Zjednoczone Królestwo
- 01495362913
- contact@quotedetective.com
- www.quotedetective.com
4,5
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service
Hasan did a great job, explained everything clearly and sorted out my insurance in no time, answered all my queries promptly.
16 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Thank you for leaving us 5 stars for Hasan and for using Quote Detective. This will be passed on to him and his manager for praise.
If you require any further assistance with anything please just reach out and our customer service team are here to assist you.
Kind Regards
Carly
I feel very comfortable with your agent…
I feel very comfortable with your agent Mr Hasan. He is very kind and professional.
17 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Thank you so much for leaving us this review, we are glad to hear Mr Hasan took good care of you and im sure he will be pleased to read this. Have a lovely day
-Liv
Terrible insurance company they will…
Terrible insurance company they will slander you horrible Welsh lady thinks she is a police officer they will dobble the price an use your past for an excuse she preformed a google search and and a matter not related to driving decided to double my insurance asked silly question will never use again I went with Adrian flux was half the price and half the hassle :)
17 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
We are so sorry to hear you have not experienced great customer service with us and whilst i understand you have gone elsewhere we would still love the opportunity to try and make this right for you. We do run checks on all customers in regards to driving and claims as well as checks like IVA's and any criminal convictions as our insurers do rate on these depending on the situation. We do not judge any customers and if this has come across this way we can only apologize and look at getting this call listened too so we can provide feedback and if necessary training for the agent. Could you please email us at contact@quotedetective.com with some information so we can locate your quote and call so we can investigate this please.
-Liv
Odpowiedź od Quote Detective
Thank you so much for this review. Have a great day
-Liv
The way l was helped was so good it…
The way l was helped was so good it didn’t take that long.l was so happy.
9 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Thank you so much for leaving this review, we are glad to hear we could help swiftly and hope this continues for yourself, have a lovely day.
-Liv
This was my first time booking…
This was my first time booking insurance as I am a first time driver and I had my experience with Aaron Corringan and he was an absolute star. You wouldnt even of known that he was recently employed with the company, it felt like he has been working there for a very long time.
He put me at ease with my purchase, he made sure I understood everything clearly and broke down every detail, so he made sure to check with his manager whenever he wasnt sure instead of telling me whatever I wanted to hear.
He was such a good help and out of all people, companies to go with, I am happy I went with Quote Detective. Thank you Aaron!
Big thank you to Huw as well!! Today on 11th June, I received a text message that concerned me and he helped me with the situation and solved it straight away. He put me at eased and made sure everything was sorted out for me and was very polite also. Thank you to you both !!
5 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Hi,
Thank you for the lovely 5 star review. Huw and Aaron will be thrilled to read this and will be passed on to his manager for praise and to Huw and Aaron. If there is anything you need during your policy term please don't hesitate to contact us.
Kind Regards
Carly
Becky flowers was really friendly and…
Becky flowers was really friendly and very helpful setting up my insurance quick and easy. Very competitive in price. Highly recommend.
11 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Hi,
Thank you for the lovely 5 star review. Becky will be thrilled to read this and will be passed on to her and her manager for praise. If there is anything you need during your policy term please don't hesitate to contact us.
Kind Regards
Carly
Faith dealt with my query fast and…
Faith dealt with my query fast and sufficiently very happy with her customer service
10 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Hi,
Thank you for the lovely 5 star review. Faith will be thrilled to read this and will be passed on to her and her manager for praise. If there is anything you need during your policy term please don't hesitate to contact us.
Kind Regards
Carly
I want to thank you for Carly for her…
I want to thank you for Carly for her help and patience...thank you so much
10 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Hi,
Thank you for the lovely 5 star review. Carly will be thrilled to read this and will be passed on to her and their manager for praise. If there is anything you need during your policy term please don't hesitate to contact us.
Kind Regards
Charlie-Jaye
Very helpful
Carly was very helpful, explained situation and sorted out issue
9 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Thank you so much for leaving this lovely review, Carly will be thrilled to see this. We hope we can continue to help with anything you need.
-Liv
I were worried about my insurance…
I were worried about my insurance policy and asked to customer service to have a look on uploaded document for a review.
And got to Carly on livechat and resolved my request on time. Thanks to Carly.
9 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Thank you so much for leaving this review, we are glad to see Carly could help and will happily pass this along to her and her manager for praise. Have a lovely day
-Liv
fake quotation on marketplace
worst customer service million of question fake quotation on marketplace and does not accept any ncb they just trying to get most money out of you
9 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
We are very sorry to hear you have experienced this and would love a chance to fix this if we can. Im not finding a live policy against your name so are you able to please email us some information to find you please send this to contact@quotedetective.com and we will look into this as a matter of urgency.
-Liv
Raheel's help exceptional
Raheel was brilliant in dealing with a query/issue with my policy. All sorted within a short space of time and very happy with the service
8 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Thank you so much for leaving this review, we are so glad to hear Raheel could help you and if you need any further help please don't hesitate to contact us. Have a lovely day
-Liv
Odpowiedź od Quote Detective
Hi,
Thank you for the lovely 5 star review. Becky will be thrilled to read this and will be passed on to them and their manager for praise. If there is anything you need during your policy term please don't hesitate to contact us.
Kind Regards
Carly
Jaimie was excellent..her customer…
Jaimie was excellent..her customer service was quick efficient and very helpful...also very patient thank you for your help
5 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Hi,
Thank you for the lovely 5 star review. Jaimie will be thrilled to read this and will be passed on to herself and her manager for praise. If there is anything you need during your policy term please don't hesitate to contact us.
Kind Regards
Carly
I am very happy with the customer…service received
I am very happy with the customer service that I received today from Jamie. He quickly resolved the matter and was very professional and efficient.
4 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Hi,
Thank you for the lovely 5 star review. Jamie will be thrilled to read this and will be passed on to him and his manager for praise. If there is anything you need during your policy term please don't hesitate to contact us.
Kind Regards
Carly
Great communication patient and solved…
Great communication patient and solved my issue with professionalism
3 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Thank you for leaving us 5 stars and for using Quote Detective.
If you require any further assistance with anything please just reach out and our customer service team are here to assist you.
Kind Regards
Carly
I had small issue to confirm if the…
I had small issue to confirm if the finance was accepted, thanks to Carly that check also the address where vehicle parked was able to find the right document sometimes glich in the system happened is good to know that you can call snd speack with real people. Thanks
3 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Carly will be thrilled to read this thank you, I will pass this on to her and her manager for praise. We are happy to see that Carly was able to help you.
If you require any further assistance with anything please just reach out and our customer service team are here to assist you.
Kind Regards
Charlie-Jaye
Claire is lovely helped me to sort some…
Claire is lovely helped me to sort some issues I had with some documents and resolved it very fast thanks Claire
3 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Thank you for leaving 5 stars and for using Quote Detective. Claire will be thrilled to read this and will be passed on to her and her manager for praise.
If you require any further assistance with anything please just reach out and our customer service team are here to assist you.
Kind Regards
Carly
PROFOUND CUSTOMER SERVICE
I would like to express my sincere thanks to Shannon Davies at Quote Detective for the outstanding customer service she provided.
From start to finish, Shannon was incredibly helpful, attentive, and professional. She listened carefully to my circumstances, took the time to understand my needs, and explained everything clearly and specifically. Her knowledge and expertise were evident throughout, and she handled every question with confidence and patience.
What stood out most was her ability to listen with genuine care and conviction, ensuring that I fully understood my options and felt supported throughout the process. In a world where great customer service can be hard to find, Shannon truly went above and beyond.
Thank you, Shannon, for your expertise, professionalism, and dedication. You are a real credit to Quote Detective, and I would not hesitate to recommend both you and the company to others.
2 czerwca 2026
Opinia niezależna
Odpowiedź od Quote Detective
Good Morning,
Thank you for leaving a lovely 5 star review, Shannon will be thrilled to read this and I will pass this on to her and her manager for praise. We are happy to hear that Shannon was able to help you and that you felt supported throughout, our top priority is great customer service. If there is anything else you need during your policy term please don't hesitate to contact us.
Kind Regards
Carly
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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