After initial issues and a great deal of stress with my policy set up, Becky in Sales completely turned it around was extremely helpful and sorted a new policy out for me straight away
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
After initial issues and a great deal of stress with my policy set up, Becky in Sales completely turned it around was extremely helpful and sorted a new policy out for me straight away
Reakcja na opinię
Jus renewed a policy, firstly dealt with Tarin who made it all really easy and straight forward, tyler was immensely helpful throughout and meg was incredibly professional during the finalisation of t... Zobacz więcej
Reakcja na opinię
I had a really good experience. The service was smooth and everything was handled well throughout my visit. Carly was especially helpful and friendly, and she made the whole experience much better wit... Zobacz więcej
Reakcja na opinię
I don’t as a rule leave reviews but I just wanted to say how please I am with this company. I spoke with Hannah on customer department and she was fully understanding of the personal issues I’ve been... Zobacz więcej
Reakcja na opinię
Quote Detective is an insurance intermediary devoted to driving down the cost of your insurance. Our team is made up of experts with extensive experience in the specialist motor insurance market. Using innovative pricing technology we deliver unique competitive prices to our customers and provide multi vehicle discounts. We are dedicated to getting it right for you first time. Friendly UK based call centres to help you along the way. Quote Detective operates in the following niche sectors of the non standard motor market: • High net worth individuals • Convicted drivers – both motoring and non motoring • High performance vehicles • Young drivers • Modified vehicles • Multi-car and Multi-vehicle policies
Top Floor, Cwmbran House, Mamhilad Park Estate, NP4 0HZ, Pontypool, Zjednoczone Królestwo
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good service and amazing guy Hasan very good customer service I really appreciate his help and his patience. Thank you Hasan.
Hares

Odpowiedź od Quote Detective
After initial issues and a great deal of stress with my policy set up, Becky in Sales completely turned it around was extremely helpful and sorted a new policy out for me straight away

Odpowiedź od Quote Detective
Thanks Megan , I have been with you guys atleast more than 5 years

Odpowiedź od Quote Detective
I had a really good experience. The service was smooth and everything was handled well throughout my visit. Carly was especially helpful and friendly, and she made the whole experience much better with her positive attitude and support. I really appreciated her assistance.

Odpowiedź od Quote Detective
It was very easy to communicate with quote detective, the assistant Faith has been very helpful with clear information given and assistance when we had to send information over. This made our experience of getting insurance very easy and transparent.

Odpowiedź od Quote Detective
They provided me with a competitive quote and a tailored solution to my unique situation. I wholeheartedly recommend them. Excellent service and professionalism from their customer service representative Carly.

Odpowiedź od Quote Detective
Claire was extremely helpful and professional throughout the entire process. She explained everything clearly and ensured all my documents were handled efficiently. The experience was smooth and stress-free, and I felt fully supported at every stage.

Odpowiedź od Quote Detective

Odpowiedź od Quote Detective
You where absolutely amazing and very understanding thank you much appreciated

Odpowiedź od Quote Detective
A massive thank you to Becky Flowers for helping me sort out my van insurance! I have been riddled with anxiety as it’s my first time looking for a van policy and Becky made me feel so comfortable, at ease and sorted me out straight away. She is an asset to the company and deserves recognition and reward. Becky explained everything in detail about the policy and adhered to all rules and regulations all whilst making me happy and satisfied. Becky was very patient, professional and cheery on the phone. I wish any time I called a company I get through to Becky every time. There should be more Becky’s in the world. Thank you so much.

Odpowiedź od Quote Detective
Avoid Hasan/Hassan the salesman. They reel you in with low prices online but it dramatically changes once you call them. I had a horrible experience on the phone trying to arrange taxi insurance. I got a quote for £2185 online via comparethemarket and once I called I went through a really long and arduous process to get a quote from them. They put a really low price online so you call them and then claim "uber approved policy" or check outdated Google Maps street view to find your driveway and if they cannot see it due to Google Maps showing pictures that are 10+ years old then claim this will need to be verified by our admin team which is one the ways they raise the price of your policy. Be sure to be very careful and attentive when listening as they try and change the information that you put online so the details change and they can try and charge you more for your policy. I luckily did my due-diligence and saw a lot of bad reviews where after purchasing the policy, they refuse to accept certain documents and raise prices and if you dare think about cancelling, the cancellation fees are very high to try and lock you into the policy. I spoke with Hasan who was the salesman and he was very rude and kept questioning me in such a preposterous manner asking where is my driveway when he was looking at 10+ years old photos on Google Maps. In the end my £2185 quote when up to £2958 as they made it "uber approved" and it means I can use it for Uber Eats, SDP cover etc etc they just give you all this fancy jargon acting like they are doing you a favour when really almost all taxi insurance policies include this anyway. Overall, they are very pushy salesmen and they use smart tactics to extract information from you to increase the prices of their policies. I would say it is not worth the hassle and risk to go with them, luckily I got a quote with Acorn which is a little more but happy to pay more and have that piece of mind that I have gone direct to the insurer and can contact if I have any issues, with brokers like Quote Detective, they are third party so when something goes wrong, it is a long winded process to sort it out. I would recommend avoid at all costs if you want to hold onto your money and not get conned! Good luck and don't give into their sleazy sales tactics.

Odpowiedź od Quote Detective
I had missed my payment deadline within 45 minutes and had a email to say my insurance was going to be cancelled. I had a phone call and it was sorted within 10 minutes. I can’t thank them enough . Many thanks

Odpowiedź od Quote Detective
Give Shannon a raise she deserves it.

Odpowiedź od Quote Detective
Great Experience and quality customer service today very helpful and friendly From Megan Wall @Quote Detective would highly recommend,thank you for your assistance Miss D lewis

Odpowiedź od Quote Detective
I did my private hire insurance with them everything went very well.Special thanks to Hasan who made the whole process hustle free,explained me everything and gave me the best quotation.

Odpowiedź od Quote Detective
Carly was very helpful, she understood my situation and got me an acceptable amount of time to sort things out my end.👍

Odpowiedź od Quote Detective
Jus renewed a policy, firstly dealt with Tarin who made it all really easy and straight forward, tyler was immensely helpful throughout and meg was incredibly professional during the finalisation of the new policy. And Dan in finance was super helpful when it came to changing my installment dates. From start to finish these guys and girls were all amazing! Would and will reccomend

Odpowiedź od Quote Detective
Excellent service spoke to megan regarding my policy renewal,She helped me with everything that was required.

Odpowiedź od Quote Detective
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.