Sabse bada scamer broker Hai India mein bahut jyada scan Kiya Hai ismein deposit lene ke bad account block kar deta hai logon ka Paisa pura fas jata hai Biggest scamster in India they only want depos... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Beste Pu Prime, Ook telefonsich is het een drama om jullie te bereiken en als ik twee keer vraag om het geld van de rekening te halen krijg ik twee keer dezelfde mail zelfs als ik alles opgeef... Zobacz więcej
Reakcja na opinię
Je trade avec Pu Prime comme principal broker depuis 4-5 ans maintenant. Jusqu’à maintenant rien à redire, en comparaison à Axi ou StarTrader, les retraits sont beaucoup plus rapides en crypto, gén... Zobacz więcej
Reakcja na opinię
io ho un problema al conto di copytrading andando su cronologia non escono i dati delle operazioni da poter scaricare in formato pdf x la dichiarazione fiscale ho già scritto parecchie volte ed espost... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Founded in 2015, PU Prime is a leading global fintech company providing innovative online trading solutions. Today, we offer regulated financial products across various asset classes, including forex, commodities, indices, and shares. Committed to providing advanced technology and educational resources, PU Prime supports traders and investors at every stage, from beginner to professional. With a presence in over 190 countries and exceeding 40 million app downloads, PU Prime is dedicated to enabling financial success and fostering a global community of empowered traders.
Dane kontaktowe
Suite 201 Level 2, The Catalyst Building, 40 Silicon Avenue, Cybercity Ebene, Mauritius
- +248 4373 105
- info@puprime.com
- www.puprime.com
Musisz wiedzieć
3,0
Średnia
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 99% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Esperienza Deludente
Ho iniziato a usare PU Prime perché mi era stato consigliato da un amico. Ho aperto il conto e ho effettuato il primo deposito sfruttando il bonus del 100%, come previsto per i nuovi utenti. All’inizio l’esperienza sembrava positiva: ho fatto alcune operazioni, sono riuscito a generare dei profitti e sono anche riuscito a effettuare un primo prelievo senza problemi.
Successivamente ho aperto altri due account di trading collegati allo stesso conto, questa volta sfruttando il bonus del 20% sul deposito, visto che il bonus del 100% è disponibile solo sul primo deposito. Anche in questi account ho fatto diverse operazioni e sono riuscito a ottenere circa 500 € di profitto complessivi.
A un certo punto, però, il conto è stato improvvisamente bloccato: non posso più fare trading e non posso più prelevare i miei profitti. Ho contattato l’assistenza clienti, ma mi hanno detto che non possono fare nulla direttamente e che dovevo scrivere alla loro email.
Dopo aver scritto alla loro email, ho ricevuto una risposta molto vaga, in cui mi elencavano diverse possibili motivazioni del blocco (tipo “potrebbe essere successo questo, oppure quest’altro”), senza però darmi una spiegazione chiara e precisa di cosa sia realmente accaduto nel mio caso.
Il risultato è che il mio account è bloccato e non ho la possibilità di prelevare i circa 500 € di profitti, senza una motivazione concreta. Trovo questa situazione molto poco professionale e frustrante, soprattutto perché il supporto non è stato in grado di fornire una risposta chiara o una soluzione.
Esperienza molto deludente.
11 marca 2026
Opinia niezależna
Odpowiedź od PU Prime
Gentile Samuel,
Grazie per aver dedicato del tempo a condividere il suo feedback.
Prendiamo molto seriamente le preoccupazioni dei clienti e rimaniamo impegnati a mantenere un ambiente di trading equo, trasparente e sicuro. In qualità di broker regolamentato, PU Prime opera nel rispetto di rigorosi standard di conformità, gestione del rischio e procedure operative, e tutte le questioni relative agli account vengono gestite in conformità con il nostro Client Services Agreement e con i requisiti normativi applicabili.
Per ragioni di riservatezza e protezione dei dati, non siamo in grado di discutere dettagli specifici relativi agli account in un forum pubblico. Tuttavia, in base ai nostri registri, attualmente non risultano restrizioni applicate al suo account sulla nostra piattaforma. In alcune situazioni, determinate funzionalità dell’account possono richiedere procedure di verifica o revisioni interne per garantire la conformità alle nostre politiche operative e promozionali.
Comprendiamo che le situazioni che riguardano l’accesso all’account o i prelievi possano essere frustranti e restiamo impegnati ad assistere i clienti attraverso i canali appropriati. Se necessita di ulteriori chiarimenti riguardo allo stato del suo account, la invitiamo a contattarci direttamente affinché il nostro team possa esaminare il suo caso nel dettaglio.
La preghiamo di contattare il nostro Customer Care Team all’indirizzo info@puprime.com oppure tramite Live Chat, utilizzando l’indirizzo email registrato e includendo il numero del suo conto di trading insieme a qualsiasi informazione pertinente.
PU Prime rimane impegnata a garantire trasparenza, professionalità e supporto ai propri clienti attraverso adeguati canali di revisione e comunicazione.
Cordiali saluti,
Il Team PU Prime
no assistance and totally absent customer care
Title: Account Changed to Islamic Without Consent – Funds Blocked
I had a very serious issue with PU Prime that caused me financial loss and completely blocked my trading activity.
Without any warning or authorization, my account was automatically converted into an Islamic account. I never requested this change. The system simply switched the account type on its own.
Because of this unexpected change, my open positions became impossible to manage, and I was unable to close them normally. As a result, I lost money and my funds became partially inaccessible.
What is even more concerning is that when I tried to open new accounts, they were automatically converted into Islamic accounts again after a few minutes, even though I had selected a standard account. This makes the platform practically unusable.
A broker cannot change the contractual conditions of an account without the client’s consent. This is extremely unprofessional and raises serious concerns about the reliability of the platform.
At the moment I am unable to operate normally with my own funds
6 marca 2026
Opinia niezależna
Odpowiedź od PU Prime
Dear Gaetano Miranda,
Thank you for taking the time to share your feedback.
For confidentiality and data protection reasons, we are unable to discuss specific account details in a public forum. However, we understand your concerns regarding the account type and trading conditions.
Please note that we have arranged for your assigned Account Manager to contact you directly to provide further assistance and clarify the situation. They will work with you to review your account setup and address any concerns regarding account functionality.
If you require any additional support in the meantime, we encourage you to contact our Trading Support Team at trading@puprime.com using your registered email address and include your trading account number along with any relevant details. For general assistance, our Customer Care Team is also available via Live Chat or at info@puprime.com.
PU Prime remains committed to maintaining transparency, professionalism, and supporting our clients through the appropriate communication channels.
Kind regards,
The PU Prime Team
Withdrawal delayed over 1 month
Withdrawal delayed over 1 month
I requested a withdrawal of $1573.32 more than one month ago and it has still not been processed.
I have contacted support multiple times but keep receiving the same repeated responses.
No clear update or timeline has been provided.
This situation is very concerning and I hope PU Prime resolves this issue immediately.
11 lutego 2026
Opinia niezależna
Odpowiedź od PU Prime
Dear Ab. Saboor Rasouli,
Thank you for taking the time to share your feedback.
We take matters related to withdrawals very seriously. As a regulated broker, PU Prime operates under strict compliance, security, and operational standards. All withdrawal requests and related account reviews are handled in accordance with Client Services Agreement and applicable regulatory requirements.
For confidentiality and data protection reasons, we are unable to discuss specific account details in a public forum. However, please note that in certain cases, withdrawal requests may require additional verification or review procedures before they can be processed to ensure compliance with operational and regulatory obligations.
We understand that delays can be frustrating, and we remain committed to resolving client concerns through the appropriate channels. If your matter remains unresolved or you require further clarification, we encourage you to contact us directly so our team can review your case.
Please reach out to our Trading Support Team at trading@puprime.com using your registered email address and include your trading account number along with any relevant details. For general assistance, our Customer Care Team is also available via Live Chat or at info@puprime.com.
PU Prime remains committed to maintaining transparency, professionalism, and a secure trading environment for all clients.
Kind regards,
The PU Prime Team
PU PRIME IS A A SCAM
So, if you deposit, no problem, money took instantly, i m trying to withdraw my money for 3 days as my credit card mistery doesnt appear anymore as a withdraw method, FAYE and the other bot are F with me, chat support is trash
BTW AFTER WAITING A FEW HOURS FOR REPLYS THEY JUST CANCEL THE CONVERSATION
OVER 300k$ trading monthly
I have screenshots from the whole conversation.
10 marca 2026
Opinia niezależna
Odpowiedź od PU Prime
Dear Silviu,
Thank you for taking the time to share your feedback.
We understand how important it is for clients to have a smooth and transparent withdrawal experience. Based on our records, there are currently no restrictions applied to your account.
Please note that withdrawals to the original deposit method (such as a credit card) are generally limited to the amount of the original deposit. Once the deposited principal has been fully withdrawn, any remaining balance or profits must be withdrawn using an alternative approved withdrawal method in accordance with payment procedures and Anti-Money Laundering (AML) requirements.
For confidentiality and security reasons, we are unable to review specific account details in a public forum. However, our team would be happy to assist you in completing your withdrawal using the appropriate available method.
We kindly encourage you to contact our Trading Support Team at trading@puprime.com
using your registered email address and include your trading account number along with any relevant details or screenshots. For general assistance, our Customer Care Team is also available via Live Chat or at info@puprime.com.
PU Prime remains committed to ensuring a transparent and secure withdrawal process for all clients.
Kind regards,
The PU Prime Team
My MT5 24727333. I trade only mini and micro lots, nothing unusual still withdarwl reversd
At first, the broker processed two small withdrawals, which built some trust. However, today when I requested a $900 withdrawal, the request was suddenly reversed, and I was told that my account is blacklisted.
This is very concerning because my trading activity has been completely normal. If there was any issue, it should have been communicated and resolved before blocking my withdrawal.
I request the company to review my account and resolve this issue immediately, and allow me to withdraw my funds.
9 marca 2026
Opinia niezależna
Odpowiedź od PU Prime
Dear Sunish Thandayan,
Thank you for taking the time to share your feedback.
We take matters related to account access and withdrawals very seriously. As a regulated broker, PU Prime operates under strict compliance, security, and risk management standards. Any actions related to withdrawals, account reviews, or trading activity are conducted in accordance with Client Services Agreement and applicable regulatory requirements.
Due to confidentiality and data protection obligations, we are unable to discuss specific account details in a public forum. However, we would like to clarify that account activities or reviews are not applied arbitrarily and are subject to established review procedures to ensure compliance with operational policies and trading terms.
We understand that situations involving account reviews can be frustrating, and we remain committed to addressing client concerns through the appropriate channels. If you require further clarification or believe there may have been a misunderstanding, we encourage you to contact us directly so our team can review your case thoroughly.
Please reach out to our Trading Support Team at trading@puprime.com using your registered email address and include your trading account number along with any relevant details. For general assistance, our Customer Care Team is also available via Live Chat or at info@puprime.com.
PU Prime remains committed to maintaining transparency, fairness, and professionalism in all client interactions.
Kind regards,
The PU Prime Team
Bizarrement mon avis du 10 février 2026…
Bizarrement mon avis du 10 février 2026 a disparu ! Comme tout les avis négatifs d’ailleurs !! Grosse arnaque ! Mon fils s’est vu son compte un accession du jour au lendemain ! 70K de volatilisé… et leur réponse « Nous ne trouvons aucun compte à votre nom, il n’y a jamais eu aucun comptez à votre nom, votre compte n’a jamais existé ! »
Voilà ! Il doit se contenter de cette réponse et c’est tout. Alors quand ils nous répondent que puprime ne supprime pas les comptes quelque soit la somme et bien je peux vous dire que si !
Les plus gros arnaqueurs ! Dommage que l’on ne puisse pas mettre de photos de la discussion sur ce site !
Dossier de plainte déposé
8 marca 2026
Opinia niezależna
Odpowiedź od PU Prime
Chère Laëtitia,
Merci d’avoir pris le temps de partager votre avis.
Nous prenons ce type d’allégations très au sérieux. Sur la base des informations fournies, nous ne sommes actuellement pas en mesure de localiser un compte client associé aux détails mentionnés dans votre avis. En tant que courtier réglementé, PU Prime conserve des enregistrements complets de tous les comptes clients et de leurs activités, et ces enregistrements ne peuvent pas être simplement supprimés ou effacés.
Nous souhaitons également préciser que PU Prime n’a pas la possibilité de supprimer ou de retirer des avis publiés sur des plateformes indépendantes telles que Trustpilot. Tous les avis sur Trustpilot sont gérés exclusivement par la plateforme conformément à ses propres politiques de modération.
Pour des raisons de confidentialité et de protection des données, nous ne sommes pas en mesure de discuter ou de vérifier des informations spécifiques relatives à un compte dans un forum public. Si votre fils détient un compte chez PU Prime, ou s’il pourrait y avoir un malentendu concernant les informations du compte, nous l’encourageons à nous contacter directement afin que notre équipe puisse examiner la situation de manière appropriée.
Nous invitons le titulaire du compte à contacter notre équipe Customer Care à l’adresse info@puprime.com en utilisant l’adresse e-mail enregistrée et en fournissant le numéro de compte de trading concerné ou tout autre détail pertinent. Pour toute question liée au trading, notre équipe Trading Support est également joignable à l’adresse trading@puprime.com.
PU Prime reste engagé à maintenir la transparence, la conformité et à traiter les préoccupations des clients par le biais des canaux d’assistance appropriés.
Cordialement,
L’équipe PU Prime
PU Prime has blocked my account even…
PU Prime has blocked my account even though I have funds in it (120 USD) and is demanding that I deposit credits (1100 USD). Margin calls are illegal in the EU! I would consider this highly unethical, or even fraudulent.
4 marca 2026
Opinia niezależna
Odpowiedź od PU Prime
Dear Brigitte Scherzinger,
Thank you for taking the time to share your feedback.
We take client concerns very seriously and remain committed to maintaining a fair, transparent, and compliant trading environment. As a regulated broker, PU Prime operates in accordance with established trading policies, risk management procedures, and applicable regulatory requirements.
Please note that trading in leveraged financial markets involves inherent risk, and account balances may fluctuate depending on trading performance, market conditions, and margin requirements. Margin related processes are standard risk management mechanisms designed to manage exposure within trading accounts.
For confidentiality and data protection reasons, we are unable to discuss specific account details in a public forum. However, based on our records, the relevant adjustments have already been addressed. If you require any further clarification regarding your account status or previous transactions, we encourage you to contact us directly so our team can review the matter with you in detail.
Please reach out to our Trading Support Team at trading@puprime.com using your registered email address and include your trading account details. For general assistance, our Customer Care Team is also available via Live Chat or at info@puprime.com.
PU Prime remains committed to maintaining transparency, professionalism, and fair trading practices for all clients.
Kind regards,
The PU Prime Team
PU prime is a fraud
PU prime is a fraud, and I can stand anywhere I say this, look at the reviews, if you make a lose, no problem, but if you make a profit, that’s where they have struck rules even they themselves can’t even explain clearly for your understanding. I got engaged and stop following this case up, but this is not even about me anymore, but about those who don’t know yet and will want to trade with this broker. I have sent some reports to the authorities in my country and will find the relevant authorities that is responsible for such a matter and make sure this doesn’t happen to anyone else. Fraud broker!!!
6 marca 2025
Opinia niezależna
Odpowiedź od PU Prime
Dear Nic Tg,
Thank you for taking the time to share your feedback.
We take allegations of this nature very seriously. PU Prime operates as a regulated broker and adheres to strict compliance, risk management, and operational standards. All matters related to trading activity, account reviews, and withdrawals are handled in accordance with Client Services Agreement and applicable regulatory requirements.
Due to confidentiality and data protection obligations, we are unable to discuss or disclose specific account details in a public forum. However, we would like to emphasize that any actions taken regarding an account are subject to established review procedures to ensure they align with policies and trading terms.
We understand that concerns regarding account reviews can be frustrating, and we remain committed to addressing such matters through the appropriate channels. If you believe there has been a misunderstanding or require further clarification, we encourage you to contact us directly so our team can review the matter thoroughly.
Please reach out to our Trading Support Team at trading@puprime.com using your registered email address and include your trading account number along with any relevant details. For general assistance, our Customer Care Team is also available via Live Chat or at info@puprime.com.
PU Prime remains committed to maintaining transparency, fairness, and professionalism in all client interactions.
Kind regards,
The PU Prime Team
Account frozen and withdrawal blocked without clear explanation
I want to share my experience with PU Prime.
My name is Mohd Faizan Siddiqui. My trading account number is 26360778
I deposited around 1150 USD and traded normally on the platform. Earlier I successfully withdrew 1125 USD without any issue.
After that I continued trading and my account equity reached around 2134 USD. When I submitted another withdrawal request of about 1100 USD, my entire account was suddenly restricted.
Currently I cannot trade, deposit, or withdraw any funds. My full balance is locked and the support team only says that my account is under routine review or security check.
Whenever I contact live support they only ask me to wait for the account manager and say that the relevant team will contact me. However the account manager never contacts me and live support is unable to provide any real help.
No clear explanation has been given about what rule I violated. All my trades were manual trades based on market movement and normal trading activity.
This situation has caused serious financial difficulty for me because I also had a medical emergency and urgently needed access to my funds.
I request PU Prime to review my account fairly and release my funds as soon as possible.
Please don't trade with this broker this is scam broker they deduct all my profits
UPDATE:
PU Prime has posted a generic response on my review but they still have not addressed the actual issue in my case.
My name is Mohd Faizan Siddiqui and my trading account number is 26360778.
First I deposited around 1150 USD into my trading account. I traded normally and made around 1130 USD profit, which I successfully withdrew. At that time there was no issue with my trading activity and the withdrawal was processed without any problem.
After that withdrawal my account still had around 1000 USD equity remaining. I continued trading normally and again generated around 1100 USD profit through my trades.
When my equity reached approximately 2100 USD and I requested another withdrawal, my account was suddenly restricted. I was unable to trade, deposit or withdraw funds.
Live support repeatedly told me to wait for the account manager and said my account was under routine review. However no clear explanation was provided and no one contacted me.
Later a balance adjustment of about -2109 USD with the comment "Cash Adjustment PNL" was applied to my account which removed my entire equity.
If PU Prime claims transparency and fairness, then please clearly explain the following:
Which exact trading rule did I violate
Which specific trades were considered problematic
How the adjustment amount of 2109 USD was calculated
Posting a generic message about compliance and confidentiality does not answer these questions.
I have already filed a formal complaint with the Financial Commission and the case is currently under investigation.
I will update this review again once the issue is properly resolved.
3 marca 2026
Opinia niezależna
Odpowiedź od PU Prime
Dear Lam Yan Wun Merton,
Thank you for taking the time to share your feedback.
We take allegations of this nature very seriously. PU Prime operates as a regulated broker and adheres to strict compliance, risk management, and operational standards. Any actions related to withdrawals, trading activity, or account reviews are conducted strictly in accordance with Client Services Agreement and applicable regulatory requirements.
Due to confidentiality and data protection obligations, we are unable to discuss or disclose specific account details in a public forum. However, we would like to clarify that account reviews and related actions are carried out through established procedures to ensure they are handled in accordance with policies and trading terms.
We understand that situations involving account reviews can be frustrating, and we remain committed to addressing client concerns through the appropriate channels. If you require further clarification or believe there may have been a misunderstanding, we encourage you to contact us directly so our team can review your case thoroughly.
Please reach out to our Trading Support Team at trading@puprime.com using your registered email address and include your trading account number along with any relevant details. For general assistance, our Customer Care Team is also available via Live Chat or at info@puprime.com.
PU Prime remains committed to maintaining transparency, fairness, and professionalism in all client interactions, and we will continue to review any concerns raised through the appropriate process.
Kind regards,
The PU Prime Team
Des voleurs
Très mauvais courtier il mon soutirer mes gains plus de 2500$ hier à cause de mon retrait qu’ils ont bloqué pour motif mensongère que j’ai enfreint les règles pourtant c’était mon propre argent que je voulais retirer et j’ai enfreint aucune règle juste c’était pour eux une manière pour justifier leur arnaque
Si vous aimez votre santé mentale et votre argent n’utiliser jamais leur service merci
4 marca 2026
Opinia niezależna
Odpowiedź od PU Prime
Cher Amadou,
Nous vous remercions d’avoir pris le temps de partager votre avis.
Nous prenons ce type d’allégations très au sérieux. PU Prime opère en tant que courtier réglementé et respecte des normes strictes en matière de conformité, de gestion des risques et d’opérations. Toute action liée aux retraits, aux activités de trading ou aux examens de comptes est effectuée strictement conformément à notre Contrat de Services Clients et aux exigences réglementaires applicables.
En raison de nos obligations de confidentialité et de protection des données, nous ne sommes pas en mesure de discuter ou de divulguer des détails spécifiques concernant un compte sur un forum public. Toutefois, nous tenons à préciser que les décisions concernant les profits de trading, les retraits ou les restrictions de compte ne sont jamais prises de manière arbitraire. Ces situations font l’objet de procédures d’examen internes détaillées afin de garantir leur conformité avec nos politiques établies et nos conditions de trading.
Nous comprenons que les situations impliquant l’examen d’un compte peuvent être frustrantes, et nous restons déterminés à traiter les préoccupations des clients par les canaux appropriés. Si vous pensez qu’il y a eu un malentendu ou si vous souhaitez obtenir des clarifications supplémentaires, nous vous encourageons à nous contacter directement afin que notre équipe puisse examiner votre dossier de manière approfondie.
Veuillez contacter notre équipe de Trading Support à l’adresse trading@puprime.com en utilisant votre adresse e-mail enregistrée et en incluant votre numéro de compte de trading ainsi que les informations pertinentes. Pour toute assistance générale, notre équipe Customer Care est également disponible via le Live Chat ou à l’adresse info@puprime.com.
PU Prime reste engagé à maintenir la transparence, l’équité et le professionnalisme dans toutes ses interactions avec les clients, et nous continuerons à examiner toute préoccupation soulevée selon les procédures appropriées.
Cordialement,
L’équipe PU Prime
Withdrawal Blocked & False “Toxic Trading” Allegation – IB Warning
I am writing this review as an Introducing Broker (IB). One of my referred clients has their legitimate trading profits withheld by PU Prime. The withdrawal request has been blocked without any clear and transparent justification.
The company is labeling the trades as “toxic trading” without providing proper evidence, trade analysis, or any detailed explanation. This is highly concerning and unprofessional.
As an IB, my reputation is at stake because I introduced clients to this broker in good faith. If clients’ genuine profits can be withheld under vague allegations, how can any trader trust this platform?
I request PU Prime to:
Provide a detailed written explanation with trade evidence.
Release the legitimate profits immediately.
Clarify their toxic trading policy publicly and transparently.
If this issue is not resolved urgently, I will escalate the matter to the relevant regulatory authorities and industry forums.
Until this matter is resolved, I cannot recommend PU Prime to any trader or partner.
4 marca 2026
Opinia niezależna
Odpowiedź od PU Prime
Dear ABHISHEK SRIVASTAVA,
Thank you for taking the time to share your feedback. We take all concerns raised by our partners and clients seriously, including those from Introducing Brokers.
PU Prime is committed to maintaining a fair, transparent, and compliant trading environment for all participants. In certain circumstances, trading activity may be subject to review where it appears inconsistent with trading policies or the terms outlined in Client Services Agreement. These reviews are conducted carefully and in accordance with established procedures to ensure the integrity of the trading environment for all users.
Due to confidentiality and data protection obligations, we are unable to discuss or disclose specific account details, trade records, or investigation findings in a public forum. However, we encourage the relevant client or IB to contact our team directly so the matter can be reviewed through the appropriate channels.
Please contact our Customer Care Team at info@puprime.com using your registered email address and provide your trading account number along with relevant details. For assistance with trading-related inquiries, our Trading Support Team can also be reached at trading@puprime.com so the matter can be properly reviewed.
We value our relationships with our partners and clients and remain committed to handling all concerns in a fair and professional manner.
Kind regards,
PU Prime Team
Very bad experience
Very bad experience. I lost a significant amount of money because of their server problems. Support offered zero help or fairness. Stay away!
29 stycznia 2026
Opinia niezależna
Odpowiedź od PU Prime
Dear Mike,
Thank you for sharing your feedback.
We take concerns related to trading conditions and platform performance very seriously. However, after carefully reviewing our records, we are currently unable to locate any account or registered profile matching the details provided in your review.
PU Prime operates under strict regulatory, technical, and compliance standards. Our trading infrastructure is continuously monitored to ensure stability and reliability, and any platform-related incidents are formally reviewed by our technical teams to maintain a fair trading environment for all clients.
If you have held an account with us or believe this matter relates to a specific case, we kindly invite you to contact our Customer Care Team at info@puprime.com using your registered email address and provide your trading account number along with relevant details. Our Trading Support Team can also be reached at trading@puprime.com
for assistance with trading-related inquiries so the matter can be properly reviewed.
PU Prime remains committed to transparency, professional communication, and addressing client concerns through the appropriate support channels.
Kind regards,
The PU Prime Team
Odpowiedź od PU Prime
Dear Daulet Amitov,
PU Prime takes all feedback seriously and remains committed to maintaining a fair, transparent, and professional trading environment for all clients. As a regulated broker, our operations, including deposits, withdrawals, and trading activities, are conducted in accordance with Client Services Agreement and applicable regulatory requirements.
Based on the information provided in your review, we are currently unable to identify any specific account or case related to your concern. If you have experienced any issue or require assistance, we encourage you to contact us directly so our team can review the matter properly.
Please reach out to our Customer Care Team at info@puprime.com using your registered email address and provide your trading account number along with relevant details. For trading-related inquiries, our Trading Support Team can also be reached at trading@puprime.com.
PU Prime remains committed to transparency, integrity, and addressing client concerns through the appropriate support channels.
Kind regards,
The PU Prime Team
Hello dear team Trustpillot this broker…
Hello dear team Trustpillot this broker has deduct profit and made manipulation to my friend they deduct 5434$ as they said they give minus but they didn’t give anything it was full amount of him deposit
3 marca 2026
Opinia niezależna
Odpowiedź od PU Prime
Dear Суруш سروش,
Thank you for taking the time to share your feedback.
Based on the information provided, we are currently unable to locate any account or client record associated with the details mentioned in your review. As a regulated broker, PU Prime takes all allegations related to account activity, profits, or withdrawals very seriously, and such matters are always reviewed carefully in accordance with established policies and compliance procedures.
If your friend holds an account with PU Prime and requires assistance, we kindly encourage them to contact us directly so our team can review the matter properly. They may reach out to our Customer Care Team at info@puprime.com using their registered email address and provide the relevant trading account number and details. For trading related inquiries, our Trading Support Team can also be reached at trading@puprime.com.
PU Prime remains committed to transparency, professionalism, and addressing client concerns through the appropriate support channels.
Kind regards,
The PU Prime Team
I withdrew 567 usd from pu pu prime…
I withdrew 567 usd from pu pu prime account # 7064967 , 2 weeks back and not yet credited and nor is the customer care respiring to me properly. I suggest do not trade with pu prime.
27 lutego 2026
Opinia niezależna
Odpowiedź od PU Prime
Dear zoeb khan,
Thank you for taking the time to share your feedback.
We take all client concerns seriously and remain committed to maintaining a fair, transparent, and secure trading environment. As a regulated broker, PU Prime operates under strict confidentiality and compliance standards; therefore, we are unable to discuss specific account details in a public forum.
However, based on our records, the withdrawal request has already been successfully processed from our platform and forwarded to the relevant payment provider. Once a transaction has been processed on our side, the final crediting time may depend on the receiving bank or payment provider’s processing procedures.
If you require further clarification regarding the transaction status, we kindly encourage you to contact our Customer Care Team at info@puprime.com using your registered email address and account details.
PU Prime remains committed to providing transparent communication and professional support to all clients.
Kind regards,
The PU Prime Team
I don’t Kno who they are and whose…
I don’t Kno who they are and whose running it and ringing on Sunday night
1 marca 2026
Opinia niezależna
Odpowiedź od PU Prime
Dear Anil dadhria,
Thank you for bringing this matter to our attention.
Based on the information provided, we are currently unable to identify any interaction related to your comment. PU Prime does not engage in unsolicited contact without prior client engagement or inquiry.
It is possible that the call you received may not be related to our company or may involve a third party not affiliated with PU Prime. We take matters involving potential impersonation or unauthorized use of our brand very seriously.
To assist us in reviewing this matter further, we kindly invite you to contact our Customer Care Team at info@puprime.com
and provide any additional details, such as the phone number that contacted you. For trading-related inquiries, our Trading Support Team can also be reached at trading@puprime.com.
PU Prime remains committed to maintaining transparent and professional communication with all clients.
Kind regards,
The PU Prime Team
STAY AWAY FROM PU PRIME
STAY AWAY FROM PU PRIME. This broker is a total trap for profitable traders. As soon as my friend started making money, they froze his withdrawals and voided his profits citing "vague" policy breaches that they refuse to actually explain. It’s a classic "heads they win, tails you lose" scam—they’ll happily take your money when you lose, but the moment you’re successful, they hide behind their Terms and Conditions to steal your capital.
Their communication is absolute cowardice. The account manager went completely ghost until we threatened legal action and reported them to AFCA and the Mauritius FSC. Even then, instead of paying out, they had the nerve to offer a "coaching call" to teach my friend how to trade. It’s pathetic gaslighting intended to distract from the fact that they are holding earned funds hostage. This isn't a transparent platform; it’s a predator targeting successful clients. If you value your money and your sanity, do not deposit a single cent here. They are not interested in fair trading—they are only interested in keeping your deposit.
23 lutego 2026
Opinia niezależna
Odpowiedź od PU Prime
Dear Zacharias Hannoun,
Thank you for taking the time to share your feedback.
We take allegations of this nature very seriously. However, after carefully reviewing our records, we are currently unable to locate any account or registered profile matching the details provided in your review.
As a regulated broker, PU Prime operates under strict regulatory, security, and compliance standards. All account reviews, withdrawals, and trading related matters are handled in accordance with Client Services Agreement, verification procedures, and applicable regulatory requirements. Any actions follow established policies and documented review processes.
We would also like to clarify that for confidentiality and security reasons, we are unable to discuss or verify individual account matters in a public forum.
If this review relates to a specific client account, we kindly encourage the account holder to contact our Customer Care Team at info@puprime.com using their registered email address and provide their trading account number and relevant details. Our Trading Support Team can also be reached at trading@puprime.com for assistance with trading-related inquiries. This will allow the relevant team to properly review the matter and provide a formal clarification.
PU Prime remains committed to maintaining a transparent, fair, and compliant trading environment for all clients, and we take all client concerns seriously through our official support and review channels.
Kind regards,
The PU Prime Team
SCAMMERS
SCAMMERS
Once account is blown up and you deposit money it will take the whole remaining lose. These guys just scam use other brokers like star trader for legitimate money c
27 lutego 2026
Opinia niezależna
Odpowiedź od PU Prime
Dear Asad Taghati,
Thank you for taking the time to share your feedback.
We take allegations of this nature very seriously. As a regulated broker, PU Prime operates under strict regulatory, security, and compliance standards to ensure a fair and transparent trading environment for all clients.
Please note that trading in leveraged financial markets carries inherent risk, and account losses can occur depending on market conditions, trading strategies, and risk management practices. PU Prime does not interfere with client trading activity or manipulate account outcomes, and all trades are executed in accordance with our platform’s execution protocols and established policies.
For confidentiality and security reasons, we are unable to review or discuss specific account matters in a public forum. If you have concerns regarding your account activity or require clarification, we kindly encourage you to contact our Trading Support Team at trading@puprime.com using your registered email address and account details so the relevant team can review your case accordingly. For general assistance, you may also reach our Customer Care Team at info@puprime.com.
PU Prime remains committed to maintaining transparency, fairness, and professional support for all clients through our official communication channels.
Kind regards,
The PU Prime Team
STATENE ALLA LARGA
STATENE ALLA LARGA
Se state cercando un modo veloce per far sparire i vostri soldi, PU Prime è il posto giusto. Ecco la mia esperienza dopo 6 mesi di calvario:
Prelievi Fantasma: Ho una richiesta di prelievo di 1.500€ ferma da mezzo anno. Nonostante sia un mio diritto riavere il mio capitale, i soldi sembrano essere evaporati nel nulla.
Assistenza Inesistente: Dimenticatevi il supporto clienti. Una volta depositato, diventate invisibili. Non rispondono alle mail, non forniscono spiegazioni e si nascondono dietro un silenzio complice.
Promesse vs Realtà: Attirano le persone tramite il "passaparola" di amici o sedicenti esperti CON LA PROMESSA DI UN COPYTRADING ECCEZIONALE ( tramite un ragazzo che già avevo perso soldi con Hyperfund), promettendo guadagni facili. La realtà? Prima diceva che faceva guadagni giornaliere e nel canale telegram fa vedere che guadagnano poi Perdite colossali (anche del 40% in pochi giorni)
Affidabilità Zero: Si comportano come il classico schema che accetta depositi con il tappeto rosso, ma blocca ogni uscita con scuse infinite.
Conclusione: Non fatevi ingannare dalle interfacce grafiche pulite. È una trappola. Se tenete ai vostri risparmi, cercate broker regolamentati e trasparenti. PU Prime è un vicolo cieco.
3 lutego 2026
Opinia niezależna
Odpowiedź od PU Prime
Gentile Antonio Barletta,
Grazie per aver dedicato del tempo a condividere il suo feedback.
Prendiamo molto seriamente segnalazioni di questa natura. In qualità di broker regolamentato, PU Prime opera nel rispetto di rigorosi standard normativi, di sicurezza e di conformità. Tutte le richieste di prelievo vengono elaborate in conformità con il nostro Client Services Agreement, le procedure interne di verifica e i requisiti normativi applicabili.
Per quanto riguarda il copy trading o le discussioni sulle strategie condivise tramite canali di social media come Telegram, desideriamo chiarire che individui indipendenti, fornitori di segnali o gruppi di comunità operano separatamente da PU Prime, a meno che non siano partner formalmente autorizzati che operano in base ad accordi chiaramente definiti e nel rispetto degli standard di conformità. Qualsiasi performance di trading condivisa su tali canali dovrebbe essere valutata con cautela, poiché il trading nei mercati finanziari comporta intrinsecamente dei rischi e le performance passate non garantiscono risultati futuri.
Per motivi di riservatezza e sicurezza, non siamo in grado di esaminare o discutere questioni specifiche relative agli account in un forum pubblico. Se ha una questione in sospeso riguardante una richiesta di prelievo o l’attività del suo account, la invitiamo gentilmente a contattare il nostro Customer Care Team all’indirizzo info@puprime.com utilizzando la sua email registrata e fornendo il numero del suo conto di trading insieme ai dettagli pertinenti. Questo consentirà al nostro team di esaminare correttamente la situazione e fornirle un chiarimento formale.
PU Prime rimane impegnata a mantenere un ambiente di trading trasparente, equo e sicuro, e prendiamo seriamente tutte le preoccupazioni dei clienti attraverso i nostri canali ufficiali di assistenza e revisione.
Cordiali saluti,
Il Team PU Prime
Arnaque total
J’ai recharger mon compte puprime de 300$ . J’ai trader j’ai perdu environ 20 $ .
Puis
j’ai fait un retrait de 280$ par Bybit Pay mais malheureusement j’ai reçu 260 $. J’ai vu un retrait que j’ai pas fait de 20 dollars par carte, alors que c’était même pas ma carte. En plus vous dites que c’est un retrait à partir d’un compte MT4 alors que j’ai jamais eu de compte MT4. Rendez moi mes 20$
J’ai ouvert un ticket : Your reference ticket #1078839
26 lutego 2026
Opinia niezależna
Odpowiedź od PU Prime
Cher Malam Barka Mamadou,
Nous vous remercions d’avoir porté cette situation à notre attention.
Nous comprenons pleinement l’importance de disposer d’informations claires et précises concernant vos transactions. Soyez assuré que tous les dépôts et retraits sont traités strictement conformément à nos procédures de sécurité, aux protocoles des prestataires de paiement et aux exigences réglementaires applicables. Aucune transaction n’est effectuée sans enregistrements système appropriés et vérifications préalables.
Conformément aux réglementations internationales en matière de lutte contre le blanchiment d’argent (AML), les clients sont tenus de retirer leur dépôt initial en utilisant le même moyen de paiement que celui utilisé pour alimenter le compte. Les retraits de profits, en revanche, peuvent être effectués via d’autres méthodes approuvées. Cette politique vise à garantir la conformité réglementaire et à protéger toutes les parties concernées.
Étant donné que nous ne pouvons pas discuter des détails spécifiques d’un compte sur un forum public, nous vous invitons à continuer à échanger directement avec notre équipe d’assistance à l’adresse info@puprime.com, en utilisant votre adresse e-mail enregistrée. Notre équipe examinera attentivement l’historique de vos transactions et vous fournira des explications détaillées.
Nous vous remercions pour votre patience et votre coopération. Nous restons engagés à assurer la transparence, la sécurité et la conformité réglementaire dans toutes nos opérations.
Cordialement,
L’équipe PU Prime
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