Have used Proximo a couple of times for a temporary vehicle and always been very professional with great communication. They have always provided everything we needed and delivered and collected in a... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dawn collected a hire car that I was using whilst mine was being fixed. She was,excellent and very courteous when explaining the process and gave tips on how to obtain a car that I would be happy wit... Zobacz więcej
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Proximo have been very quick and efficient. Still had all my details from before just needed tobe updated. Managed to have car delivered Monday morning from the lovely Dawn who went through everythin... Zobacz więcej
Reakcja na opinię
Dawn came today to resolve an issue we had with fitting a wheelchair in a vehicle. She had great knowledge of the set up, seatbelts and tiedowns required and was able to resolve all the issues we had... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Proudly employee-owned, Proximo is the UK’s leading provider of specialist replacement vehicles. We help major fleets and insurance providers keep their customers moving by supplying the right temporary vehicle, quickly and reliably. We also own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Proximo
Napisane przez firmę
- We own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Dane kontaktowe
Chantry Court Sovereign Way Chester West Employment Park, CH1 4QN, Chester, Zjednoczone Królestwo
- 0808 143 3810
- customerexperience@proximo.co.uk
- www.proximo.co.uk
4,9
Doskonała
5 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Delivery driver was very polite
Delivery driver was very polite, friendly and a great demo. Thank you!
19 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
HI Emily,
Thank you for your 5-star review. We're delighted to hear that our delivery driver was polite, friendly, and provided a great demonstration.
Kind regards,
Will
Customer Experience
Odpowiedź od Proximo Group
Hi Laura,
Thank you for your 5-star review. We're pleased to hear Paul was clear, pleasant, and helpful throughout your experience. We'll share this with him.
Kind regards,
Will
Customer Experience
Good timing and very professional from…
Good timing and very professional from Dawn Joyner
16 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Chris,
Thank you for your kind feedback. We're delighted to hear Dawn provided professional service and excellent timing. She'll be happy to hear this.
Kind regards,
Will
Customer Experience
Odpowiedź od Proximo Group
Hi Philip,
Thank you for your kind review. We’re delighted to hear you were happy with the service and found the Masoud professional.
Kind regards,
Will
Customer Experience
Every thing was done well
The car was clean and in good condition it was adapted for my disabled condition and Colin the gentleman that sorted out and picked it up from me was very courteous and helpful
17 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Stephen,
Thank you for your kind comments. We’re pleased the vehicle met your needs and that Colin provided courteous and helpful service during collection.
Kind regards,
Will
Customer Experience
Great and professional staff thanks…
Great and professional staff thanks Nevillè .very easy collection
18 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Kimia,
Thank you for your review. We’re glad you found the team professional and the collection process easy. We'll pass on your thanks to Neville.
Kind regards,
Will
Customer Experience
Chris Conroy certainly delivered
Chris Conroy as an ex postie delivered an impeccable collection of the WAV.
Very thorough and very easy to get on with.
An ambassador for your company.
18 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Andrew,
Thank you for your great feedback. We’re pleased to hear Chris provided such a thorough and professional service during collection of the WAV.
Kind regards,
Will
Customer Experience
Neville was very helpful and explane…
Neville was very helpful and explane anything to me and i was very happy with the serivce
18 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Keith,
Thank you for your review. We’re glad Neville was helpful and took the time to explain everything clearly. It’s great to hear you were happy with the service.
Kind regards,
Will
Customer Experience
Odpowiedź od Proximo Group
Hi Arman,
Thank you for your great feedback. We’re pleased to hear you found the service friendly, quick, and hassle-free.
Kind regards,
Will
Customer Experience
Masoud
Very helpful and friendly. Was very clear and explained everything very well.
18 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Charlene,
Thank you for your kind review. We’re glad to hear you found Masoud to be helpful, friendly, and clear in his explanations. He’ll be really pleased to hear this.
Kind regards,
Will
Customer Experience
Outstanding Service from Proximo
I had an excellent experience with Proximo, made even better by the exceptional service provided by Daniel Molinas. From start to finish, Daniel was professional, friendly, and genuinely attentive to my needs.
The vehicle provided – a Freedom mobility car (Silver, Diesel) with the necessary adaptations – was perfect. It was in fantastic condition, comfortable, and tailored exactly to support my requirements, making a real difference to my independence and confidence on the road.
Daniel took the time to clearly explain everything, ensuring I was fully comfortable with the adaptations and the vehicle’s features. His patience and expertise really stood out and made the whole process smooth and stress-free.
I couldn’t be happier with both the car and the service. Proximo has delivered a top-quality experience, and Daniel is a real credit to the company.
Highly recommended!
18 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Steven,
Thank you for your fantastic feedback! We’re delighted to hear you had such a positive experience and that the vehicle met your needs so well. We’ll be sure to pass your kind words on to Daniel. We truly appreciate your recommendation.
Kind regards,
Will
Customer Experience
Fantastic service from start to finish
Fantastic service from start to finish. Extremely professional & empathetic customer service. My requirements were very niche as I have muscular dystrophy and a broken leg, but the Proximo found a solution with an internal transfer vehicle. Highly recommend! Thanks team and special mention to Daniel Molinas.
17 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Maff,
Thank you for your lopvely feedback. We’re really pleased we could support your specific requirements and find a suitable solution for you. We’ll be sure to pass on your kind words to Daniel and the team.
Kind regards,
Will
Customer Experience
Had a delivery of the car today with…
Had a delivery of the car today with Neville. He was fantastic showed me around the car. Answered few questions and cracked few jokes. Can't ask for more!
17 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Milosz,
Thank you for your wonderful feedback. We're delighted to hear that Neville made such a positive impression, taking the time to show you around the vehicle, answer your questions, and make the experience enjoyable. We'll be sure to pass on your comments to him.
Kind regards,
Will
Customer Experience
Garath was very professional
Garath was very professional, knowledgeable, polite and helpful.
It was good to see that someone took care in there job, making sure and even double checking that all markings on the car were recorded, prior to handover.
He also answered my questions, reference details on the vehicle.
The service I received was 100%
16 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Julie,
Thank you for taking the time to leave review. We're pleased to hear that Garath's professionalism, attention to detail, and helpful approach made your experience a positive one. We'll make sure your feedback is shared with him.
Kind regards,
Will
Customer Experience
Odpowiedź od Proximo Group
Hi Steve,
Thank you for your review. We're delighted to hear that Assad provided excellent, professional, and courteous service. We'll be sure to pass on your comments to him.
Kind regards,
Will
Customer Experience
Brilliant service
Brilliant service, I like how they contact you when they are near. Their customer service is brilliant.
16 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Kayleigh,
Thank you for your fantastic feedback. We're so pleased to hear you appreciated our communication and customer service.
Kind regards,
Will
Customer Experience
Very helpful and caring
Stuart came to pick a vehicle up, very friendly and caring. Can't fault Proximo or any of the drivers all very caring
16 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Lynne,
Thank you for your kind review. We're delighted to hear that Stuart provided such a friendly and caring service. We'll be sure to share your comments with Stuart and the rest of the team.
Kind regards,
Will
Customer Experience
Friendly delivery/collection staff
The delivery/collection staff at Proximo are courteous and friendly while giving a professional service. Both Kareem, who dropped off my hire car, and Neville, who collected it, were considerate of my disability and I appreciated this. Kareem was especially helpful in showing me around the car and making sure I was ok with the adaptions and making double sure I was ok with everything. He is an asset to your company.
20 maja 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Helen,
Thank you for taking the time to share your experience. We're pleased that Kareem and Neville provided a professional and considerate service, and especially grateful for your recognition of Kareem's extra support. Your comments will mean a lot to the team.
Kind regards,
Will
Customer Experience
amazing service from daniel molinas
i had the pleasure of meeting daniel molinas today when he dropped off the hire vehicle for me, can i just say what a lovely person he is, very helpful, polite and cheerful. he arrived early than estimated too and really took pride in his job it honestly was a pleasure and i’m so grateful
15 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Roxy,
Thank you for your wonderful feedback. We're delighted to hear Daniel made such a positive impression with his professionalism, friendliness, and dedication. We'll be sure to pass on your kind words to him.
Kind regards,
Will
Customer Experience
Paul was very helpful and explained how…
Paul was very helpful and explained how the car worked in detail so we felt comfortable about using it for the first time. He was very friendly and we appreciated the time he took.
15 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Tasneem,
We're grateful for you taking the time to leave a review. It's fantastic to read that Paul provided a clear and helpful walkthrough of the vehicle, helping you feel comfortable using it. He'll be very happy to hear this.
Kind regards,
Will
Customer Experience
Doświadczenie Trustpilot
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.