Shaun was informative and helpful. He knew his products. A day later I found chips on the non stick range and went back. The you girl initially appeared quite serious but she was very helpful. Would d... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU Leeds, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It's my favorite brand, with a wide range of high-quality product. I really enjoy shopping in this store and the staff is very polite and helpful which makes me enjoy shopping here even more.
Great shop to look around. Products are good quality with a good choice. Staff friendly and helpful offering excellent service. Look forward to visiting again.
Great staff member at your White Rose store who went above and beyond for me ringing round other stores to find stock for me. Polite, Professional and deserves a thank you from her manager and a grate... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU, Leeds, Zjednoczone Królestwo
4,9
Doskonała
669 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Really helpful
11 stycznia 2026
Odpowiedź od ProCook - White Rose
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - White Rose
We appreciate your positive feedback regarding our polite staff and cooking utensil selection; we are so happy you enjoyed them!
Rude staff
The female member of staff was considerably rude. The experience made me think twice before using this store again.
7 stycznia 2026
Odpowiedź od ProCook - White Rose
We're sorry to hear about the issues you've experienced and will pass this feedback over to the store.
Efficient friendly service coupled with…
Efficient friendly service coupled with a promise of a 10yr guarantee-just really good value and quality.
8 stycznia 2026
Odpowiedź od ProCook - White Rose
We appreciate you taking the time to share your experience! We're so happy to hear that you found our service efficient and friendly, and value our guarantee.
Bought a ice cream spoon
Bought a ice cream spoon. Its stainless steel & you can tell its top quality. This will last for years. Just a well made product
5 stycznia 2026
Odpowiedź od ProCook - White Rose
We're happy to hear that you find the ice cream spoon to be of top quality. We appreciate you letting us know it's a well-made product that will last.
Went for a look at new knives
Went for a look at new knives, which is a bit of a minefield as there was a lot of choice(!) so we approached Samantha for advice. We explained what we currently used and the knives we felt we needed to replace. Samantha was extremely knowledgeable and we left with just what we needed, thank you Samantha, we’ll be back soon for sharpener and fillet knife!
15 grudnia 2025
Odpowiedź od ProCook - White Rose
We're happy to hear that our advice was helpful in navigating the selection. We appreciate your feedback and look forward to assisting you with a sharpener and fillet knife in the future!
Good quality, decent prices, excellent service
Really friendly and helpful staff in the store. Some really lovely stock, at good prices. I have about a hundred things on my own wishlist now, and managed to pick up several good quality small gifts
14 grudnia 2025
Odpowiedź od ProCook - White Rose
We're delighted to hear that you found our staff friendly and helpful, and that you appreciated our lovely stock at good prices. We're glad you found some gifts and have a wishlist for yourself!
Excellent items available in store very…
Excellent items available in store very good quality, the staff were very helpful and got me the items that I had travelled over to the store for.
17 grudnia 2025
Odpowiedź od ProCook - White Rose
We're so glad to hear that you found excellent quality items in our store and that our staff were helpful in getting you what you needed. We appreciate your positive feedback!
Odpowiedź od ProCook - White Rose
We appreciate you letting us know that our staff was helpful to you. Thank you for your positive feedback; we are so happy!
Great & helpful staff
15 grudnia 2025
Odpowiedź od ProCook - White Rose
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy you were pleased with our staff and prices.
Odpowiedź od ProCook - White Rose
We appreciate your positive feedback; we are so happy to hear our staff was accommodating and friendly to you.
There was A male Manager In Procook at…
There was A male Manager In Procook at Whiterose centre was really nice and helpful.It is nice experience every time .It is a shame that I can’t remember his name but he is amazing at his job.
10 grudnia 2025
Odpowiedź od ProCook - White Rose
We're happy to hear that you had a nice experience in our store. We appreciate your positive feedback regarding our team member. We're glad you enjoyed your visit and we hope to see you again.
Free delivery
Really helpful staff. We used free home delivery which arrived 2 days later by dpd. Told if did not arrive by Saturday to contact shop but staff convinced no issue and there wasn't. Excellent. Really impress with pans we bought so far.
19 listopada 2025
Odpowiedź od ProCook - White Rose
We're happy to hear that our staff was helpful and your delivery arrived as expected. We appreciate your feedback and are so glad you're impressed with your new pans!
The ease of ordering the quality of the…
The ease of ordering the quality of the items that I bought and the next day delivery.
17 listopada 2025
Odpowiedź od ProCook - White Rose
We're happy to hear that you had a positive experience with our product quality and fast delivery service. Thank you for sharing your valuable feedback with us.
Odpowiedź od ProCook - White Rose
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Fantastic products at a reasonable…
Fantastic products at a reasonable price. 10 year guarantee on the bakeware too. I bake ever week and these products are a dream. Hardly need washing as nothing sticks. I will only buy ProCook from now on.
16 listopada 2025
Odpowiedź od ProCook - White Rose
We're happy to hear that you find our products fantastic and reasonably priced. It's great to know the 10-year guarantee on bakeware gives you confidence, and that you enjoy baking with our easy-to-clean products. Thanks for your positive feedback!
Great products staff are friendly and…
Great products staff are friendly and helpful
20 listopada 2025
Odpowiedź od ProCook - White Rose
We appreciate your positive feedback regarding our great products, friendly, and helpful staff; we are so happy you enjoyed them!
Very good and pleasant at all times the…
Very good and pleasant at all times the shop is nice to be in
15 listopada 2025
Odpowiedź od ProCook - White Rose
We're happy to hear that you enjoyed your time in our shop. Thank you for your positive feedback; it means a lot to us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.