Ordered online and in store. Products came quickly and safely online excellent quality I purchased more instore I called to check stock - a wonderful young lady was so helpful and when I arrived... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 1001, Montfichet Rd, E20 1EJ London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've been to the ProCook shop in Stratford, East London. The shop is very nice, with a good range of products. The staff were extremely helpful and fetched from storage some articles which were not in... Zobacz więcej
Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... Zobacz więcej
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 1001, Montfichet Rd, E20 1EJ, London, Zjednoczone Królestwo
4,8
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The colleague serving us was very…
The colleague serving us was very polite and informative about the egg cups having a 1 year guarantee which we weren't aware of .
22 lipca 2026
Good Good Good Good Good Good Good Good…
Good Good Good Good Good Good Good Good Good Good Good Good
21 lipca 2026
The service assistants were very…
The service assistants were very helpful and attentive. Not easy to find such a service nowsday.
22 lipca 2026
Staff were really welcoming and helpful.
17 lipca 2026
Warm Service
Soon as me and my friend entered the store in Stratford Westfield we were greeted by Hamim. He looked after us until we left the store. We bought 3 heavy dishes and he made sure we had our bags secured enough to get us home safety with the goods.
20 lipca 2026
Great experience at ProCook Stratford
Great experience at ProCook Stratford, London.
5 lipca 2026
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Odpowiedź od ProCook - Westfield Stratford
We truly appreciate your positive feedback! We're so happy to hear that you really like the product. Thank you for sharing your experience.
The very welcoming staff friendly…
The very welcoming staff friendly approachable, knowledgeable excellent
11 lipca 2026
Great Experience
The assistant was very helpful and showed me where the measuring cups and spoons were. There was a good selection of different types of cups and spoons and the price was very reasonable.
10 lipca 2026
Nice experience with help from staff
Sales partner is very helpful to look up the info for me with the sizes
4 lipca 2026
Odpowiedź od ProCook - Westfield Stratford
We're so glad our sales partner was helpful in looking up the information you needed regarding sizes. Thank you for your kind words!
Love this shop
Love this shop, always a great experience, top quality products, displayed well with polite, knowledgeable staff.
7 lipca 2026
Odpowiedź od ProCook - Westfield Stratford
We're so happy you love our shop and always have a great experience! We appreciate your kind words about our top-quality products, displays, and our polite, knowledgeable staff.
Friendly staff
7 lipca 2026
Odpowiedź od ProCook - Westfield Stratford
We truly appreciate your kind words about our friendly staff and good service. Thank you for sharing your positive experience with us.
Airfryer health grill
The product i collected was already in a bag.
When I opened the bag the box was totally damaged and the item was full of finger prints .
We spoke to customer service after speaking to the store manager who was very unhelpful and dismissive.
We were worried that the item could possible be damaged internally due to the amount of damage to the box.
The customer service person then said he would get another item....airfryer health grill requested to stratford westfield by Saturday and we would have to return the item ourselves.
We have now had an email stating the item we were promised would be at stratford will not worries there.
I am so disappointed with the service provided and would appreciate a reply.
Kind regards Sallyanne goyette
7 lipca 2026
Odpowiedź od ProCook - Westfield Stratford
SALLYANNE
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
All good staff was very kind and nice
All good staff was very kind and nice. Even knife is very sharp cut my finger 🤓🥲
4 lipca 2026
Odpowiedź od ProCook - Westfield Stratford
We're glad to hear our staff was kind. We hope your finger is okay! We appreciate your feedback.
Very professional and friendly staff at…
Very professional and friendly staff at the Stratford Westfield branch. A vast different to the ones in Westfield Shepherd’s Bush where I had a bad experience several years ago.
I had decided not to use procook again, but the Stratford branch staff provided excellent service. Friendly, welcoming and knew their goods well. I have changed my idea about the shop. Will be happy to go into the stores again.
4 lipca 2026
Odpowiedź od ProCook - Westfield Stratford
We're so happy to hear that the Stratford branch staff provided such excellent service and that your recent experience has changed your perception of our stores. It's wonderful to know they were friendly, welcoming, and knowledgeable about our products.
Friendly bubbley helpfull lady working…
Friendly bubbley helpfull lady working in shop.
Hreat experience...
27 czerwca 2026
Odpowiedź od ProCook - Westfield Stratford
We're so glad you had a great experience and found our team member friendly, bubbly, and helpful! We appreciate your kind words.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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