I had a great experience at ProCook! The service was excellent, and the staff were very friendly, helpful, and professional. They made me feel welcome and took the time to help me. Excellent customer... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD Wembley, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Quality products interesting offers I love visting pro cook any store This one specifically was a quick visit and I got lovely durable bowls and pasta plates Very good kitchen containers in... Zobacz więcej
Reakcja na opinię
I really wanted to let the head office know that you have amazing staff in your Wembely outlet branch. I received the best service from Mahek and I’ll never forget her support. Honestly I was clueles... Zobacz więcej
Reakcja na opinię
I love ProCook because of its high quality and variety of kitchen gadgets and utensils. I have never been disappointed with any of my purchases. I've been shopping for a while in their Wembley retail... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD, Wembley, Zjednoczone Królestwo
4,5
Doskonała
446 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good range of products and great…
Good range of products and great customer service.
19 września 2026
I had a great experience at ProCook
I had a great experience at ProCook! The service was excellent, and the staff were very friendly, helpful, and professional. They made me feel welcome and took the time to help me. Excellent customer service and a great shopping experience. Highly recommended! 👏
15 października 2026
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Odpowiedź od ProCook - Wembley
We appreciate your positive feedback! We are so glad you enjoyed our store's easy layout and found great value during your visit.
Odpowiedź od ProCook - Wembley
We truly appreciate you taking the time to share your kind feedback about our staff.
Helpful and attentive staff i was happy…
Helpful and attentive staff i was happy with the service
1 października 2026
Odpowiedź od ProCook - Wembley
We're so pleased to hear that our team provided great support and that you were happy with your experience. We truly appreciate your positive feedback!
I cooked in it once
I cooked in it once, and some spots appeared on the bottom. I am disappointed.
2 października 2026
Odpowiedź od ProCook - Wembley
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Just wanted to say the cleaver
Just wanted to say the cleaver I purchased is fantastic — incredibly sharp and great quality. The staff were professional and knowledgeable. Very happy with my purchase!
25 września 2026
Odpowiedź od ProCook - Wembley
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be kind and helpful.
Great customer service
20 września 2026
Always quality products a d good…
Always quality products and good service when visiting stores.
20 września 2026
Excellent quality and excellent…
Excellent quality and excellent advice/service from their employees.
12 września 2026
The woman who served me.
The woman who served me seemed very grumpy and acted as though she didn’t want to serve me. I wanted to buy the knife, but when I asked if she could show me the size of the knife, she told me to come back later and said she would show it to me then. I found her attitude very rude and unhelpful.
11 września 2026
Odpowiedź od ProCook - Wembley
J
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
I visited the store in Wembley Park
I visited the store in Wembley Park , I like the brand and the store is few minutes away from where I live . On my the one before the last visit , a lady received me and she was not professional , I chose a collection of summer kitchenware (plates and others) , whilst paying I decided to purchase one extra item , went and picked it up and returned to the cashier to conclude my transaction , the lady was so rude because it looks like she started serving someone else but I did not know . She spoke to me in a very rude and unprofessional manner . I told her you are not professional , she tried to justify but I made clear that her way of dealing with clients was not good at all and this puts clients off purchasing at the store . I shopped at the store couple days ago , she was not there .
The good image / customer service is always the way to success
Thank you
31 sierpnia 2026
Odpowiedź od ProCook - Wembley
We appreciate you taking the time to share your recent experience at our Wembley Park store. We are concerned to hear about the interaction you had with a team member during your visit. We aim to provide excellent customer service, and it's clear we fell short in this instance. We are reviewing your feedback internally to ensure our team upholds the professional standards we expect. We value your continued custom and hope your subsequent visit was more positive.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.