The guidance and help we were offered at the Truro branch when buying kitchen knives was superb. We were not rushed with the purchase and given every opportunity to try the knives out on their choppin... Zobacz więcej
Lokalizacja
Zmień lokalizację2-3 Pydar Street, TR1 2AR Truro, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... Zobacz więcej
Reakcja na opinię
The egg poacher as a product was very poor and in fact dangerous to use. It returned it to you store for a refund. We tried 3 other poachers from the store room and they all had the fault of an ill fi... Zobacz więcej
Came in to look for a new set of knives, Charlotte was of utmost help and pointed out all the information needed and was lovely to talk to! She made the whole experience of discussing styles, prices a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
2-3 Pydar Street, TR1 2AR, Truro, Zjednoczone Królestwo
4,9
Doskonała
985 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od ProCook - Truro
We appreciate your kind words.
Staff lovely and helpful
29 kwietnia 2026
The shop assistant was really polite…
The shop assistant was really polite and helpful without being intrusive.
3 maja 2026
Lovely shop but snooty staff
Lovely shop with everything the home cook needs. However, I found the staff a bit snooty! I bought an oil sprayer and when the assistant asked which oil I used and said olive, she asked where I bought it from and when I said a supermarket she was very dismissive. Put’s me off going there again!
1 maja 2026
Odpowiedź od ProCook - Truro
We are really sorry to read this and will pass your comments on to the store.
The staff where very knowledgeable and…
The staff where very knowledgeable and very friendly and dealt with my request would recommend a visit again
29 kwietnia 2026
Excellent service
Excellent service. Item demonstrated really well. Very friendly & helpful staff. They even gave our dog a treat! Highly recommend.
22 kwietnia 2026
Odpowiedź od ProCook - Truro
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received excellent service and found our staff friendly and helpful.
Really helpful and fun sales assitant…
Really helpful and fun sales assitant who helped us find exactly what we wanted.
22 kwietnia 2026
Odpowiedź od ProCook - Truro
We appreciate you sharing your experience! We're so glad to hear that our sales assistant helped you find what you wanted and that you had fun shopping with us.
Excellent staff memeber
We were shopping whilst on holiday, the staff member was extremely polite nice and chatty and helpful. A pleasure to shop here
26 kwietnia 2026
Staff really pleasant
Staff really pleasant, helpful and knowledgeable. Great service
21 kwietnia 2026
Odpowiedź od ProCook - Truro
We appreciate you sharing that our staff was pleasant, helpful, and knowledgeable, and that you had great service!
Excellent member of the Pro cook staff…
Excellent member of the Pro cook staff called Charlotte. She was amazing?ing, helpful and informative.
24 kwietnia 2026
Odpowiedź od ProCook - Truro
We're happy to hear that you had such a positive experience! It's great to know that a staff member was so helpful and informative. Thank you for your feedback.
Always a proper job wuth handy advice
18 kwietnia 2026
Odpowiedź od ProCook - Truro
We appreciate you letting us know about the proper job and handy advice; it means a lot to our team.
Very friendly staff with all the…
Very friendly staff with all the information I required .
23 kwietnia 2026
Odpowiedź od ProCook - Truro
We appreciate you taking the time to leave us this great review! We're so happy our staff was friendly and informative.
Lovely staff great service and picked…
Lovely staff great service and picked out what I needed
19 kwietnia 2026
Odpowiedź od ProCook - Truro
We appreciate you letting us know about our great service and lovely staff! We're so glad we could help you find what you needed.
Friendly and helpful staff
12 kwietnia 2026
The staff are amazing
The staff are amazing. They have so much knowledge and are so lovely and friendly. They took time last time we was there to show my son how to use his knife and how to look after it now he is a budding cook
7 kwietnia 2026
Odpowiedź od ProCook - Truro
We're happy to hear that our staff's knowledge and friendliness impressed you! It's wonderful they took the time to show your son how to use and care for his equipment as a budding cook.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.