Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... Zobacz więcej
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Lokalizacja
Zmień lokalizację2-3 Pydar Street, TR1 2AR Truro, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The egg poacher as a product was very poor and in fact dangerous to use. It returned it to you store for a refund. We tried 3 other poachers from the store room and they all had the fault of an ill fi... Zobacz więcej
Came in to look for a new set of knives, Charlotte was of utmost help and pointed out all the information needed and was lovely to talk to! She made the whole experience of discussing styles, prices a... Zobacz więcej
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We were greeted with a lovely cheerful welcome. We explained what we were looking for. We received lots of advice and were shown a full range of products. Then we were left to investigate the range.... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
2-3 Pydar Street, TR1 2AR, Truro, Zjednoczone Królestwo
4,9
Doskonała
968 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Really friendly and helpful staff!
14 stycznia 2026
Odpowiedź od ProCook - Truro
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Odpowiedź od ProCook - Truro
We appreciate you letting us know our staff are helpful and friendly. We're so happy you had a positive experience with our team.
Product arrived late and smelled of damp
14 stycznia 2026
Odpowiedź od ProCook - Truro
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Mixed feelings this time around.
Store is lovely and beautifully laid out and staff try to be helpful. However on this occasion, we new more about the products (coated frying pans) than your customer representative did and she gave us incorrect advise that varied from your web site and the guides on the pans. Also there was clearly a language barrier which didn't help as she didn't understand that electric hobs other than induction exist.
17 stycznia 2026
Odpowiedź od ProCook - Truro
Thank you for your review, we will pass your comments over to the store.
Very knowledgeable staff very helpful…
Very knowledgeable staff very helpful and friendly only went in for one knife came out with two
18 stycznia 2026
Lovely organised and clean space to…
Lovely organised and clean space to shop in. Nicely set out displays and friendly helpful staff. Good quality choice of items. Regular on sale products.
17 stycznia 2026
The lady on the till was professional
The lady on the till was professional, helpful and friendly
16 stycznia 2026
Odpowiedź od ProCook - Truro
We appreciate your positive feedback. We are so happy to hear our staff was helpful, knowledgeable, and friendly to you. Thank you.
Cooking smart
We went in twice over last 3 weeks and have been helped by Jo. Jo is so friendly and knowledgeable. We learnt a lot from her about saucepans induction and chopping boards. We bought two pans and two chopping boards. Jo is such an asset to Pro Cook.
10 stycznia 2026
Odpowiedź od ProCook - Truro
We're so glad you enjoyed your experience! It's great to hear that you found our team member helpful and informative during your visits and that you are pleased with your new purchases. Thank you for your positive feedback.
So helpful
Just the normal excellent service every time I go there. Nothing more to add!!. Well done all and thank you.
7 stycznia 2026
Odpowiedź od ProCook - Truro
We appreciate you taking the time to leave us your feedback! We're so happy to hear that you consistently receive excellent service from our team.
Helpful staff & lovely shop
10 stycznia 2026
Odpowiedź od ProCook - Truro
We appreciate you sharing your feedback. We are so happy you found our staff helpful and enjoyed our lovely shop!
Great range of products in pleasant…
Great range of products in pleasant surroundings. Served by probably the most friendly, cheerful and helpful member of staff I have ever experienced! I wish I had got her name because she deserves recognition! Brilliant experience!
5 stycznia 2026
Odpowiedź od ProCook - Truro
We're delighted you enjoyed our great range of products and pleasant surroundings. It's wonderful to hear about the friendly and helpful staff member; we appreciate your feedback and will share it with the team!
Excellent friendly staff with lots of…
Excellent friendly staff with lots of helpfull knowledge
15 grudnia 2025
Odpowiedź od ProCook - Truro
We appreciate your positive feedback. We are so happy to hear our staff was friendly and helpful and had lots of knowledge.
Great staff in the Truro store
The staff in our Truro store were lovely. Not pushy, really good fun. Great experience for shopping x
14 grudnia 2025
Odpowiedź od ProCook - Truro
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed your shopping experience with our lovely staff.
Lovely shop
Lovely shop I thought the assistant who served me could have been a bit friendlier
14 grudnia 2025
Odpowiedź od ProCook - Truro
We appreciate your feedback and are sorry the service wasn't friendlier. We will address this to improve our customer interactions.
The most helpful staff …
The most helpful staff I took in a pan that was meant to be non stick but couldn’t fry an egg in and they offered a replacement had to pay a bit extra but the new pan is great many thanks
14 grudnia 2025
Odpowiedź od ProCook - Truro
We're happy to hear that our staff was so helpful in resolving the issue with your pan! We appreciate your feedback and are glad the replacement is working well for you.
Qualititive stocks & friendly staff
Qualititive stocks, friendly but not pushy staff.
12 grudnia 2025
Odpowiedź od ProCook - Truro
We appreciate your positive feedback! We're so happy to hear that you found our stocks qualitative and our staff friendly but not pushy.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.