I have visited Procook stores in various locations and always found them well organised and the staff friendly. Of course, the main reason for shopping there is the quality of their stock. Having rec... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG Trentham, Stoke-on-Trent, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Visited our nearest outlet at Trentham as always great staff very friendly and helpful great to browse around without any pressure. Made our purchases and as usual delighted with them. Highly recommen... Zobacz więcej
We decided to update some of our kitchen ware, and chose items from your shop in Trentham. The two assistants were very helpful and polite, really good service without being too intrusive
We always have a walk around your shop when we’re in trentham and this time we found something of interest, the staff were well informed and helpful. The products are good quality and reasonable pri... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG, Trentham, Stoke-on-Trent, Zjednoczone Królestwo
4,8
Doskonała
797 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Always a great experience
19 stycznia 2026
It's a great shop with all the cook equipment you'll need
It's a great shop with all the cook stuff you'll want. I personally own lots of pro cook .It's a great shop with friendly and helpful staff ,if you're in Trentham shopping Village it's worth a look.
8 stycznia 2026
Knowledgable & pleasant staff
16 stycznia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
You didn't have all the pans i needed…
You didn't have all the pans i needed and no eta of restock
12 stycznia 2026
Odpowiedź od ProCook - Trentham
We regret not having the pans you needed and the restock information. We appreciate your feedback and will review our inventory.
Excellent customer service
Excellent customer service, a great range of products on view. Really pleased with what we purchased. Will definitely be visiting again
15 stycznia 2026
Electric Salt & Pepper Mill Stainless Steel 17cm
First of all the Pro Cook shop was a good environment/nice atmosphere to be in. The product is good quality, excellent price certainly fit for purpose. Above all else Sinead who served me was lovely, nice personality. Good shopping experience,no doubt I will experience again. Thank you.
11 stycznia 2026
Odpowiedź od ProCook - Trentham
We're happy to hear you enjoyed the atmosphere in our shop and found our product to be of good quality and fit for purpose. It's great to know that you found our team member lovely and that you had a good shopping experience. We appreciate your feedback!
I went to ProCook to purchase a new stainless steel Roasting tin
I went to ProCook to purchase a new stainless steel Roasting tin. I already own a full set of stainless steel sauce pans,which I've had for well over 25 years. The shop in question had lots of choice and we'll displayed. My only niggle would be that there was no boxed new ones. Having paid just under £100 and having to carry it in open bag wasn't the best customer service.
14 stycznia 2026
Odpowiedź od ProCook - Trentham
We're glad you found a roasting tin and appreciate your feedback regarding the packaging and carrying options. We'll review our in-store service to improve the shopping experience. Thank you for your comments.
Great products
Great products, staff member very helpful and knowledgeable re cooking difference between the different pan finishes, ie granite and enamel etc., got the right ones for me. Thank you
13 stycznia 2026
Odpowiedź od ProCook - Trentham
We're delighted to hear our staff member was so helpful and knowledgeable about the different pan finishes! We appreciate you choosing the right pans for your needs, and thank you for your positive feedback.
Sales staff pleasant and helped with an…
Sales staff pleasant and helped with an item that I could not find.
9 stycznia 2026
Odpowiedź od ProCook - Trentham
We appreciate you taking the time to leave us this great review! We're so happy to hear that our sales staff were pleasant and helpful.
Wrong price…
The item I purchased was wrongly priced but staff refused to honour the price despite it being the shop’s mistake and implied it was my fault. It was not a large amount but chandled better.
7 stycznia 2026
Odpowiedź od ProCook - Trentham
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Very helpful assistant.
16 grudnia 2025
Odpowiedź od ProCook - Trentham
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Trentham
We're happy to hear that the young girl at the checkout was very helpful. We appreciate you taking the time to leave us this positive feedback.
Odpowiedź od ProCook - Trentham
We appreciate your positive feedback. We are so happy to hear that our staff was pleasant and helpful without being pushy for you.
Got whatever wanted with good advice
17 grudnia 2025
Odpowiedź od ProCook - Trentham
We're glad you found what you wanted and received helpful advice. Thank you for your positive feedback; it means a lot to us.
Absolutely outstanding ,would highly…
Absolutely outstanding ,would highly recommend Pro Cook at trentham ,staff very helpful and have a good knowledge of kitchen utensils .
11 grudnia 2025
Odpowiedź od ProCook - Trentham
We appreciate you taking the time to leave us this wonderful review. We're so happy to hear that our staff were helpful and knowledgeable.
Helpful and approachable staff
14 grudnia 2025
Odpowiedź od ProCook - Trentham
We appreciate you letting us know our staff was approachable and helpful; it means a lot that you had a great experience.
Very bright and clean store
Very bright and clean store. Staff were helpful and knowledgeable.
14 grudnia 2025
Odpowiedź od ProCook - Trentham
We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our bright, clean store and helpful staff.
Odpowiedź od ProCook - Trentham
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Trentham
We appreciate your positive feedback regarding our great product and friendly, helpful staff. We are so happy you enjoyed them!
Helpful staff and great product
11 grudnia 2025
Odpowiedź od ProCook - Trentham
We appreciate you letting us know that our staff was helpful and that you enjoyed our product; we are so happy!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.