We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
What a great shop for everything you could need in your kitchen! My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in t... Zobacz więcej
Reakcja na opinię
There was a problem with my original purchase. After a call to the Trafford Centre store this was quickly addressed by Dean who arranged for a replacement to be sent to my home address. This arrived f... Zobacz więcej
The store was well stocked for it's limited size. The staff were pleasant and attentive without being pushy. The prices were reasonable and the items looked well made.
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, Zjednoczone Królestwo
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
good service and product knowledge…
good service and product knowledge excellant .
Thank you
21 marca 2026
Odpowiedź od ProCook - Trafford
We're happy you found our service helpful and our product knowledge excellent. Thank you for your positive feedback; we appreciate it.
Helpful friendly staff
18 marca 2026
Odpowiedź od ProCook - Trafford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Nice bright store with a great…
Nice bright store with a great selection of products
Staff member was friendly and helpful
17 marca 2026
Odpowiedź od ProCook - Trafford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our bright store and great selection of products.
I found exactly what I needed and the…
I found exactly what I needed and the staff were very polite and helpful.
18 marca 2026
Odpowiedź od ProCook - Trafford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful and polite.
Great Experience
Firstly the store looks great, the staff member provided great service. Also got a years guarantee on purchased item of which my mother was ecstatic of. Would recommend to visit.
14 marca 2026
Great store but funky smell on product
Lovely, organised store and very helpful, polite staff. Only gave 4 stars because the wooden lid of one of the storage jars has a funky smell that isn't fading.
17 marca 2026
Odpowiedź od ProCook - Trafford
We're glad you found our store lovely and our staff helpful. We appreciate your feedback and are sorry to hear about the storage jar lid. We'll look into this issue.
Staff were friendly and helpful and I…
Staff were friendly and helpful and I managed to buy a saucepan I had been looking for for quite some time. A we'll-stocked shop.
13 marca 2026
Odpowiedź od ProCook - Trafford
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and you found the saucepan you were looking for.
Nice products🥰🥰🥰
8 marca 2026
Odpowiedź od ProCook - Trafford
We appreciate you noting our knowledgeable staff and well-presented items! We are so happy to hear it.
Lot's to products to select from
Lot's to products to select from, staff were kind and friendly and helpful.
8 marca 2026
Odpowiedź od ProCook - Trafford
We appreciate you sharing that you enjoyed our service and knives! We are so glad you had a great experience with us.
Nice product and customer service.
5 marca 2026
Odpowiedź od ProCook - Trafford
We appreciate your positive feedback on our product and customer service; we are so happy you are pleased with your experience!
Odpowiedź od ProCook - Trafford
We appreciate you letting us know our staff was lovely and helpful; it means a lot to our team.
Extremely helpful and pleasant staff
Extremely helpful and pleasant staff, good value products, expert advice, what’s not to like?
7 marca 2026
Great product selection with clear…
Great product selection with clear descriptions to assist in buying queries. I’m super pleased with my new set of pans. The quality feels solid but they’re still surprisingly light and easy to handle, which makes everyday cooking much more comfortable. One of my favourite features is the stay-cool handles which make a big difference when handling the pans during cooking.
I’d also like to compliment the store staff for their help. They were friendly, knowledgeable about the products, and took the time to answer my questions so I could choose the right pans. Overall a great experience and I’m very happy with the purchase.
3 marca 2026
Odpowiedź od ProCook - Trafford
We're happy to hear that you found our product descriptions helpful and are pleased with your new, lightweight pan set! We're also glad the stay-cool handles enhance your cooking. It's great to know our staff's knowledge and friendliness helped you choose the right pans. Thank you for your positive feedback!
Odpowiedź od ProCook - Trafford
We appreciate your positive feedback on our quality and reasonably priced products; we are so happy you enjoyed them!
Odpowiedź od ProCook - Trafford
We are so happy to hear that we could provide what you needed. Thank you for your positive feedback; it means a lot to us.
Odpowiedź od ProCook - Trafford
We appreciate your positive feedback on our quality pans at an affordable price; we are so happy you are pleased!
Odpowiedź od ProCook - Trafford
We appreciate you letting us know our staff was helpful and the price was good! We are so happy to hear it.
Great experience in Procook at the…
Great experience in Procook at the Trafford Centre. We were looking for pans and had little idea. Scarlett took time to patiently and clearly explain the differences between the different types of pans - she answered our (many) questions clearly and competently. All this without being a pushy salesperson. She gave us time to look ourselves but whilst being available - great service
1 marca 2026
Odpowiedź od ProCook - Trafford
We're happy to hear about the great experience you had at our Trafford Centre location. We appreciate your positive feedback regarding the helpful and informative service you received while choosing your pans.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.