ProCook - Teesside Recenzje 772

Wynik TrustScore: 5 na 5

4,8

Unit 4B, Teesside Shopping Park, TS17 7BW Stockton-On-Tees, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Visited ProCook at Teesside today and bought a few items. The store is beautifully laid out, well stocked, and the staff were so friendly and helpful. Such a shame it’s closing down—I will really miss... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Range of products for induction hobs (and other) from entry level (bottom clad, cheaper) to pro (fully clad, more expensive). Do your research beforehand as the staff don't necessarily know / have ex... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service and range of quality products. Staff were super helpful and discretely attentive. Knives are great quality and fantastic discount and guarantee.

Reakcja na opinię

Oceniono na 5 z 5

The staff at the Teesside Park shop were very helpful in both the advice they gave and pointed to alternative products. Very professional and pleasant team. Thank you.

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi

Napisane przez firmę

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Napisane przez firmę

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Dane kontaktowe

  • Unit 4B, Teesside Shopping Park, TS17 7BW, Stockton-On-Tees, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

772 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Great service.

30 maja 2026
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Odpowiedź od ProCook - Teesside

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Oceniono na 5 z 5

Visited ProCook at Teesside Park…

Visited ProCook at Teesside today and bought a few items. The store is beautifully laid out, well stocked, and the staff were so friendly and helpful. Such a shame it’s closing down—I will really miss having this shop here. Wishing the team all the best.

29 maja 2026
Logo ProCook - Teesside

Odpowiedź od ProCook - Teesside

We're so glad you enjoyed your visit and found our team friendly and helpful. We appreciate your kind words and will miss serving the community. Thank you for your support.

Oceniono na 1 z 5

Manager really helpful & knowledgable…

Manager really helpful & knowledgable re products. Really sad to hear the lease has not been renewed & the shop will close mid June.

28 maja 2026
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Odpowiedź od ProCook - Teesside

We appreciate your kind words about our manager. We are also saddened by the news.

Oceniono na 5 z 5

Great service and range of quality…

Great service and range of quality products. Staff were super helpful and discretely attentive. Knives are great quality and fantastic discount and guarantee.

28 maja 2026
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Odpowiedź od ProCook - Teesside

We're so pleased you had a great experience with our team and found our products to be of high quality. We appreciate your kind words!

Oceniono na 5 z 5

Extremely helpful staff in assisting us…

Extremely helpful staff in assisting us as to what we were looking for and fully explaining what choices were available.

26 maja 2026
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Odpowiedź od ProCook - Teesside

We're so glad our team was extremely helpful in assisting you and explaining your choices. Thank you for your kind words!

Oceniono na 4 z 5

Lovely Shop

Lovely shop with a good range of products. Staff member was very helpful & friendly. She helped me find just what I was looking for.
The item I bought had a year’s warranty & I had to give my email address for that. I would rather not do that, why can’t a paper receipt suffice? Of course I am now on their mailing list, which I didn’t agree to, hence 4 stars rather than 5.

22 maja 2026
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Odpowiedź od ProCook - Teesside

We're so glad you enjoyed your visit and found our staff helpful! We appreciate your feedback regarding the warranty registration process and the mailing list. We are always looking for ways to improve our customer experience.

Oceniono na 5 z 5

Excellent staff at the Teesside Park shop…

The staff at the Teesside Park shop were very helpful in both the advice they gave and pointed to alternative products. Very professional and pleasant team. Thank you.

20 maja 2026
Logo ProCook - Teesside

Odpowiedź od ProCook - Teesside

We're so pleased to hear our team provided helpful advice and professional service. Thank you for your kind words!

Oceniono na 5 z 5

Needed a new frying pan & fed up of…

Needed a new frying pan & fed up of buying rubbish non stick ones! Great advice given & bought the forge one. Used it yesterday & so far so good!

19 maja 2026
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Odpowiedź od ProCook - Teesside

We're so glad our advice helped you find the perfect frying pan! We hope your new forge pan continues to exceed your expectations. Thank you for your positive feedback!

Oceniono na 5 z 5

Knowledgeable assistant

Knowledgeable assistant. Helpful without pressure.

14 maja 2026
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Odpowiedź od ProCook - Teesside

We're so glad our assistant was helpful and knowledgeable!

Oceniono na 5 z 5

Dionne and the professional x50

Had a lovely experience me and the wife was looking for new knives for our new house and the customer service we received was excellent so thank you Dionne we will definitely be back thanks to you

The product we got was the professional x50 chef knife set and they are fantastic nice to hold and the weight is perfect

13 maja 2026
Logo ProCook - Teesside

Odpowiedź od ProCook - Teesside

We're delighted you had a lovely experience finding new knives for your new home. We appreciate that our team provided excellent customer service. It's wonderful to hear you find the professional x50 chef knife set fantastic, comfortable to hold, and perfectly weighted. We look forward to your return!

Oceniono na 5 z 5

The shop assistant was so friendly

The shop assistant was so friendly, knowledgeable and did not push us in to the sale gave us time to consider this was the correct purchase.

11 maja 2026
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Odpowiedź od ProCook - Teesside

We're so glad our assistant was friendly and knowledgeable, allowing you time to consider your purchase. We appreciate your kind words!

Oceniono na 5 z 5

Pleasant place to shop!

The lady who served me was so friendly. polite & helpful. It made my shopping experience so much easier.

8 maja 2026
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Odpowiedź od ProCook - Teesside

We're so glad to hear our team made your shopping experience easier with their friendly and helpful service!

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