Fantastic customer service, the 2 ladies in the talke store were brilliant, I walked in when the store opened and helped me look for what I wanted, they were very friendly and were great to talk to, t... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD Stoke-on-Trent, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Friendliness and knowledge of sales assistant. We were looking for a pan to boil beetroot and there was one pan left at a reduced price = result!!
Well I have only just started using the pans and I do love them now I know what oils to use they are very easy cook in, clean and look good
Reakcja na opinię
I was unsure which knife set as there was so many amazing sets on display The lady who helped was fantastic and her knowledge was a great help to sort my purchase. She is a real credit to the... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD, Stoke-on-Trent, Zjednoczone Królestwo
4,9
Doskonała
675 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
The assistant was very knowledgable and…
The assistant was very knowledgable and past on lots of details that helped in our choice of products
29 maja 2026
Odpowiedź od ProCook - Talke
We're so glad our assistant's knowledge helped you choose the perfect products. Thank you for your kind words!
Odpowiedź od ProCook - Talke
We appreciate your kind words.
Although the product wasn't exactly…
Although the product wasn't exactly what I wanted the 2 members of staff were incredibly helpful
20 maja 2026
Odpowiedź od ProCook - Talke
We're glad our staff was incredibly helpful, even though the product wasn't quite right. Thank you for your feedback!
The staff service was really good and…
The staff service was really good and the lady who served us was really helpful and informative
16 maja 2026
Odpowiedź od ProCook - Talke
We're so pleased our staff provided really good service and was helpful and informative. Thank you for your kind words!
Odpowiedź od ProCook - Talke
We really appreciate your kind review.
Odpowiedź od ProCook - Talke
We appreciate your kind words about our knowledgeable staff. We are glad we could help.
Odpowiedź od ProCook - Talke
We appreciate your kind words about our helpful staff.
Odpowiedź od ProCook - Talke
We're happy to hear you enjoyed our goods and pricing, especially the 3 for £10 offer!
the customer service par excellence
the customer service was brilliant the lady in the shop was very good at pointing out how the product worked and explaining the refund procedure, the item bought exceeds my expectation in its implementation and ease of use.
13 maja 2026
Odpowiedź od ProCook - Talke
We're so glad to hear that our customer service was brilliant and that the product exceeded your expectations in implementation and ease of use. Thank you for your kind words!
Odpowiedź od ProCook - Talke
We are happy you found our product excellent and our assistant helpful.
Staff extremely helpful
Staff extremely helpful - very good choice of products - reasonably priced
12 maja 2026
Odpowiedź od ProCook - Talke
We appreciate you sharing that our staff was helpful, and that you liked our product choice and pricing!
Wonderful service from the lady behind…
Wonderful service from the lady behind the counter.
10 maja 2026
Odpowiedź od ProCook - Talke
We're so glad you had wonderful service from our team member!
Manager Debbie was very professional…
Manager Debbie was very professional and knowledgeable without being pushy. We purchased a set of knives which we are so far really pleased with. Service was exceptional and I love to shop here. Debbie is a credit to your company.
10 maja 2026
Odpowiedź od ProCook - Talke
We appreciate you sharing your experience. We're happy to hear that our team member was professional and knowledgeable, and that you are pleased with your purchase. We're glad you love to shop with us!
Fab staff and products
The staff in the store were so helpful and knowledgeable of the products available.
4 maja 2026
Odpowiedź od ProCook - Talke
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our staff was helpful.
The usual excellent service with…
The usual excellent service with knowledge of the products sold.
4 maja 2026
Odpowiedź od ProCook - Talke
We're glad you appreciated our excellent service and product knowledge! Thank you for your feedback.
The Talke store...
I went to the store in Talke for a few bits. The staff there were great and got me evetything i needed.
3 maja 2026
Odpowiedź od ProCook - Talke
We're so glad to hear our Talke team provided excellent service and helped you find everything you needed. Thank you for your kind words!
Very helpful and knowledge full staff
2 maja 2026
Odpowiedź od ProCook - Talke
We appreciate you letting us know our staff was helpful and knowledgeable. It means a lot to our team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.