ProCook - Street Recenzje 

1070
Wynik TrustScore: 5 na 5

4,9

Unit 64, Clarks Village, BA16 0HN Street, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Lovely team at Clark’s village. Checked through each individual item to make sure it was fine before boxing it up. They offered to help carry my purchases to the car when they thought I was on my own... Zobacz więcej

Oceniono na 5 z 5

This review is written by my wife. Wow what an amazing shop. I love everything about this place. It’s clean it has everything you need in it and they staff are so friendly and welcoming. I had a... Zobacz więcej

Oceniono na 5 z 5

We have bought from Procook for many years and have always being pleased with the products and service. We needed new frying pans and bought various options - non Procook. Disappointed with th... Zobacz więcej

Oceniono na 5 z 5

We needed a couple of items and found our previous range not available. A lovely member of staff helped, asking our needs and requirements and found a perfect replacement. So glad we had her advice as... Zobacz więcej


Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi

Napisane przez firmę

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Napisane przez firmę

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Dane kontaktowe

  • Unit 64, Clarks Village, BA16 0HN, Street, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1070)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 26 424

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Simply bought a sieve

Simply bought a sieve, finished nicely round the edge, exactly what I needed.

15 lutego 2026
Logo ProCook - Street

Odpowiedź od ProCook - Street

We're happy to hear that our sieve meets your needs with its quality finish. Thank you for sharing your positive experience with us!

Oceniono na 5 z 5

Very friendly and informative

Very friendly and informative, no pressure to purchase. Fare price for top of the range pans.

15 lutego 2026
Logo ProCook - Street

Odpowiedź od ProCook - Street

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and informative and liked our prices.

Oceniono na 5 z 5

Small but good store allround

Helpful assistant, good display of various crockery cooking + kitchenware. Overall small but great shop.

15 lutego 2026
Logo ProCook - Street

Odpowiedź od ProCook - Street

We appreciate you sharing your thoughts! We're so happy to hear that you found our assistant helpful and liked our shop's display and selection.

Oceniono na 5 z 5

I have already left

I have already left, recently, an excellent review on Trustpilot, re 11/02/26. I don't think I need to do it twice.

11 lutego 2026
Logo ProCook - Street

Odpowiedź od ProCook - Street

We appreciate you taking the time to share your experience, and we're glad you enjoyed it enough to leave a review on Trustpilot. Thank you for your support!

Oceniono na 5 z 5

Great customer service in Street…

Took in faulty appliance to the Street store. It was exchanged quickly with no fuss. The person dealing with the issue could not have been more helpful.
Have bought quite a few items from Procook and this is the first one that has had any fault, so was wondering how it would be handled. Very impressed that the issue was handled so well.

11 lutego 2026
Logo ProCook - Street

Odpowiedź od ProCook - Street

We're happy to hear that the exchange at our store was quick and easy. We appreciate you sharing your experience and are glad the issue was handled so well. Thank you for your positive feedback and continued support.

Oceniono na 5 z 5

Great customer service at Clarks Village Pro Cook Store

I took in some Non-Stick pans that I had bought from them several months ago. The Non-Stick was not working. To my surprise, the manager (quite possibly called Daniel) was happy to exchange these and to set their cost against a pair of slightly more expensive stainless steel pans. Good service, considering I had had the unsatisfactory pans for some considerable time.

10 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Unacceptable customer service!

We bought a set of cookware from their shop in Street. The cashier offered to put the rather bulky box behind the counter until we had finished shopping. My husband collected it later & took it back to the car. Unfortunately, I didn’t look at it until I was having guests for Sunday lunch & thought I would use them. To my horror, on unpacking the box I discovered a knife set instead!
We called the shop who said they couldn’t help until Monday.
On duly calling Monday morning & relaying the fiasco the customer service lady said she’d get back to us, which of course, she didn’t!
We have now been told to either travel to Bath or wait 2 or 3 weeks for delivery.
Both these options are unacceptable, as it was their mistake by giving us the wrong package so they should rectify it as soon as possible!

Provided Procook with details as requested but still haven’t received a solution!

4 lutego 2026
Opinia niezależna
Logo ProCook - Street

Odpowiedź od ProCook - Street

Thank you for your review, in order for us to look into this further please can you provide the requested details.

Oceniono na 5 z 5

Above and beyond

The staff couldn't have been more helpful, I wanted a new saucepan to match my others but the lid style had changed, but they went and found me the one that matched mine and swapped it over. Polite and friendly.

2 lutego 2026

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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