Lovely team at Clark’s village. Checked through each individual item to make sure it was fine before boxing it up. They offered to help carry my purchases to the car when they thought I was on my own... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 64, Clarks Village, BA16 0HN Street, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This review is written by my wife. Wow what an amazing shop. I love everything about this place. It’s clean it has everything you need in it and they staff are so friendly and welcoming. I had a... Zobacz więcej
We have bought from Procook for many years and have always being pleased with the products and service. We needed new frying pans and bought various options - non Procook. Disappointed with th... Zobacz więcej
We needed a couple of items and found our previous range not available. A lovely member of staff helped, asking our needs and requirements and found a perfect replacement. So glad we had her advice as... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 64, Clarks Village, BA16 0HN, Street, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Simply bought a sieve
Simply bought a sieve, finished nicely round the edge, exactly what I needed.

Odpowiedź od ProCook - Street
I nice store to look around,as I love…
I nice store to look around,as I love kitchen equipment

Odpowiedź od ProCook - Street
All very straightforward
All very straightforward. I went into the shop, chose some products and paid for them.
Very friendly and informative
Very friendly and informative, no pressure to purchase. Fare price for top of the range pans.

Odpowiedź od ProCook - Street
Small but good store allround
Helpful assistant, good display of various crockery cooking + kitchenware. Overall small but great shop.

Odpowiedź od ProCook - Street
I have already left
I have already left, recently, an excellent review on Trustpilot, re 11/02/26. I don't think I need to do it twice.

Odpowiedź od ProCook - Street
Great customer service in Street…
Took in faulty appliance to the Street store. It was exchanged quickly with no fuss. The person dealing with the issue could not have been more helpful.
Have bought quite a few items from Procook and this is the first one that has had any fault, so was wondering how it would be handled. Very impressed that the issue was handled so well.

Odpowiedź od ProCook - Street
Great customer service at Clarks Village Pro Cook Store
I took in some Non-Stick pans that I had bought from them several months ago. The Non-Stick was not working. To my surprise, the manager (quite possibly called Daniel) was happy to exchange these and to set their cost against a pair of slightly more expensive stainless steel pans. Good service, considering I had had the unsatisfactory pans for some considerable time.
Unacceptable customer service!
We bought a set of cookware from their shop in Street. The cashier offered to put the rather bulky box behind the counter until we had finished shopping. My husband collected it later & took it back to the car. Unfortunately, I didn’t look at it until I was having guests for Sunday lunch & thought I would use them. To my horror, on unpacking the box I discovered a knife set instead!
We called the shop who said they couldn’t help until Monday.
On duly calling Monday morning & relaying the fiasco the customer service lady said she’d get back to us, which of course, she didn’t!
We have now been told to either travel to Bath or wait 2 or 3 weeks for delivery.
Both these options are unacceptable, as it was their mistake by giving us the wrong package so they should rectify it as soon as possible!
Provided Procook with details as requested but still haven’t received a solution!

Odpowiedź od ProCook - Street
Haven't bought pans in years
Haven't bought pans in years. Got some good advice in shop with my purchase and fantastic deal. Plenty of choice, worth the visit. Definitely recommend 👌
Efficient service , very friendly customer service
Efficient delivery with good quality products.
Friendly and helpful staff
Polite salespeople showed offer on offer
Above and beyond
The staff couldn't have been more helpful, I wanted a new saucepan to match my others but the lid style had changed, but they went and found me the one that matched mine and swapped it over. Polite and friendly.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







