ProCook - Solihull Recenzje 885

Wynik TrustScore: 5 na 5

4,9

Unit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We have both bought a lot of cooking items from Pro cook and their quality is second to none. Great value for money!! The young lady in the Solihull store, imaan, was fantastic. Her knowledge and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Assistant in store very helpful with meaningful and practical advice. Not pushy for a sale at all, we bought the pan that fitted our needs best.

Reakcja na opinię

Oceniono na 4 z 5

High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Helpful retail assistant, good range of products and 20% discount on the item we wanted to purchase. Pro cook cast iron pan, manufactured in the UK and a quarter of the price of well known brand.

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi

Napisane przez firmę

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Napisane przez firmę

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Dane kontaktowe

  • Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

885 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

The product is amazing and the staff…

The product is amazing and the staff too. Nothing was too much trouble and sourcing some of the items missing was done with minimal fuss.

17 maja 2026
Logo ProCook - Solihull

Odpowiedź od ProCook - Solihull

We're so glad you found our product amazing and our staff helpful! We appreciate you recognizing their efforts in sourcing items.

Oceniono na 5 z 5

Assistant have helpful advice

Assistant in store very helpful with meaningful and practical advice. Not pushy for a sale at all, we bought the pan that fitted our needs best.

29 maja 2026
Logo ProCook - Solihull

Odpowiedź od ProCook - Solihull

We're so glad our assistant provided helpful, practical advice without pressure, ensuring you found the perfect pan. Thank you for this wonderful review!

Oceniono na 5 z 5

Very friendly and helpful staff at pro…

Very friendly and helpful staff at pro cook Solihull. Knowledgeable and professional.

22 maja 2026
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Odpowiedź od ProCook - Solihull

We're so glad you found our staff friendly, helpful, knowledgeable, and professional. Thank you for your kind words!

Oceniono na 4 z 5

High end kitchen utensils just around…

High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep the riff raff out.

23 maja 2026
Logo ProCook - Solihull

Odpowiedź od ProCook - Solihull

We appreciate your feedback on our kitchen utensils. We aim to offer quality products and understand your perspective on pricing, especially given current economic conditions.

Oceniono na 5 z 5

Visit to pro cook

When I purchase items from pro cook Solihull I'm very pleased. Great customer service. Staff are always happy to help very pleasant.

19 maja 2026
Logo ProCook - Solihull

Odpowiedź od ProCook - Solihull

We're so pleased to hear you're always happy with your purchases and our customer service. We appreciate your kind words!

Oceniono na 5 z 5

Great range of product at fair prices

Great range of product at fair prices. Friendly helpful staff. Clean and well arranged stall.

18 maja 2026
Logo ProCook - Solihull

Odpowiedź od ProCook - Solihull

We're so happy you enjoyed our products, prices, and found our staff helpful! We appreciate your kind words.

Oceniono na 5 z 5

Good choice

Good choice, good value

14 maja 2026
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Odpowiedź od ProCook - Solihull

We are truly delighted you found our offerings to be a good choice and great value. We appreciate your positive feedback.

Oceniono na 5 z 5

Wonderful service and brilliant knives

My wife and I visited the Solihull store in Touchwood to buy a teapot (originally), but then decided to buy a set of new knives. The staff are very helpful and friendly and you can even try the knives out first and then view the knife stands before purchasing. There is no pressure at all, and we are very happy with the set we purchased. Thank you.

10 maja 2026
Logo ProCook - Solihull

Odpowiedź od ProCook - Solihull

We are so pleased to hear you had such a positive experience at our Solihull store. It's wonderful to know our staff were helpful and that you are happy with your new knife set. Thank you for sharing your kind feedback!

Oceniono na 5 z 5

Value for money

Helpful retail assistant, good range of products and 20% discount on the item we wanted to purchase.
Pro cook cast iron pan, manufactured in the UK and a quarter of the price of well known brand.

13 maja 2026
Logo ProCook - Solihull

Odpowiedź od ProCook - Solihull

We're delighted you had such a positive experience with our retail assistant and found a great product at an excellent value. We appreciate your kind words!

Oceniono na 5 z 5

Good experience

Good experience
Helpful staff

10 maja 2026
Logo ProCook - Solihull

Odpowiedź od ProCook - Solihull

We're so glad you had a good experience. We appreciate your kind words about our staff!

Oceniono na 5 z 5

Great products and fabulous service

We have both bought a lot of cooking items from Pro cook and their quality is second to none. Great value for money!! The young lady in the Solihull store, imaan, was fantastic. Her knowledge and enthusiasm were all hugely appreciated and we felt under no pressure as she guided us through the various options. Would highly recommend!!

16 maja 2026
Logo ProCook - Solihull

Odpowiedź od ProCook - Solihull

We're delighted to hear you appreciate the quality and value of our cooking items. It's wonderful that our team member provided fantastic assistance, guiding you through options with great knowledge and enthusiasm. We truly appreciate your high recommendation!

Oceniono na 4 z 5

Good service

Found what we wanted payed and went no trouble at all girl at the counter very helpful

16 maja 2026
Logo ProCook - Solihull

Odpowiedź od ProCook - Solihull

We appreciate you sharing your experience! We're glad our team was helpful and efficient.

Oceniono na 5 z 5

Great experience at ProCook in…

Great experience at ProCook in Touchwood, Solihull. Imaan offered excellent customer service — friendly, professional, and truly helpful throughout my visit. She patiently answered my questions and helped me choose the right products without feeling pressured. The store was tidy, well-organised, and had a wide selection of high-quality kitchenware. Many thanks to Imaan for making my shopping smooth and pleasant.
Highly recommended!

14 maja 2026
Logo ProCook - Solihull

Odpowiedź od ProCook - Solihull

We're delighted to hear you had such a positive experience at our Solihull store. We appreciate your kind words about our team's excellent customer service and are glad you found our store tidy and well-organized with a wide selection. Thank you for your high recommendation!

Doświadczenie Trustpilot

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