We have both bought a lot of cooking items from Pro cook and their quality is second to none. Great value for money!! The young lady in the Solihull store, imaan, was fantastic. Her knowledge and... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Assistant in store very helpful with meaningful and practical advice. Not pushy for a sale at all, we bought the pan that fitted our needs best.
Reakcja na opinię
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... Zobacz więcej
Reakcja na opinię
Helpful retail assistant, good range of products and 20% discount on the item we wanted to purchase. Pro cook cast iron pan, manufactured in the UK and a quarter of the price of well known brand.
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, Zjednoczone Królestwo
4,9
Doskonała
885 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The product is amazing and the staff…
The product is amazing and the staff too. Nothing was too much trouble and sourcing some of the items missing was done with minimal fuss.
17 maja 2026
Odpowiedź od ProCook - Solihull
We're so glad you found our product amazing and our staff helpful! We appreciate you recognizing their efforts in sourcing items.
Assistant have helpful advice
Assistant in store very helpful with meaningful and practical advice. Not pushy for a sale at all, we bought the pan that fitted our needs best.
29 maja 2026
Odpowiedź od ProCook - Solihull
We're so glad our assistant provided helpful, practical advice without pressure, ensuring you found the perfect pan. Thank you for this wonderful review!
Very friendly and helpful staff at pro…
Very friendly and helpful staff at pro cook Solihull. Knowledgeable and professional.
22 maja 2026
Odpowiedź od ProCook - Solihull
We're so glad you found our staff friendly, helpful, knowledgeable, and professional. Thank you for your kind words!
Really great service
19 maja 2026
Odpowiedź od ProCook - Solihull
We really appreciate your kind review.
High end kitchen utensils just around…
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep the riff raff out.
23 maja 2026
Odpowiedź od ProCook - Solihull
We appreciate your feedback on our kitchen utensils. We aim to offer quality products and understand your perspective on pricing, especially given current economic conditions.
A lovely store with lots of kitchenware…
A lovely store with lots of kitchenware items. Always pleasant and clean in store.
18 maja 2026
Odpowiedź od ProCook - Solihull
We're so glad you enjoyed our store and found our kitchenware items and cleanliness to your liking!
Odpowiedź od ProCook - Solihull
We appreciate your kind words about our helpful staff!
Visit to pro cook
When I purchase items from pro cook Solihull I'm very pleased. Great customer service. Staff are always happy to help very pleasant.
19 maja 2026
Odpowiedź od ProCook - Solihull
We're so pleased to hear you're always happy with your purchases and our customer service. We appreciate your kind words!
Great range of product at fair prices
Great range of product at fair prices. Friendly helpful staff. Clean and well arranged stall.
18 maja 2026
Odpowiedź od ProCook - Solihull
We're so happy you enjoyed our products, prices, and found our staff helpful! We appreciate your kind words.
Odpowiedź od ProCook - Solihull
We appreciate your feedback.
Odpowiedź od ProCook - Solihull
We appreciate your kind words about our customer-focused staff.
Odpowiedź od ProCook - Solihull
We are truly delighted you found our offerings to be a good choice and great value. We appreciate your positive feedback.
Wonderful service and brilliant knives
My wife and I visited the Solihull store in Touchwood to buy a teapot (originally), but then decided to buy a set of new knives. The staff are very helpful and friendly and you can even try the knives out first and then view the knife stands before purchasing. There is no pressure at all, and we are very happy with the set we purchased. Thank you.
10 maja 2026
Odpowiedź od ProCook - Solihull
We are so pleased to hear you had such a positive experience at our Solihull store. It's wonderful to know our staff were helpful and that you are happy with your new knife set. Thank you for sharing your kind feedback!
Value for money
Helpful retail assistant, good range of products and 20% discount on the item we wanted to purchase.
Pro cook cast iron pan, manufactured in the UK and a quarter of the price of well known brand.
13 maja 2026
Odpowiedź od ProCook - Solihull
We're delighted you had such a positive experience with our retail assistant and found a great product at an excellent value. We appreciate your kind words!
Odpowiedź od ProCook - Solihull
We're so glad you had a good experience. We appreciate your kind words about our staff!
Great products and fabulous service
We have both bought a lot of cooking items from Pro cook and their quality is second to none. Great value for money!! The young lady in the Solihull store, imaan, was fantastic. Her knowledge and enthusiasm were all hugely appreciated and we felt under no pressure as she guided us through the various options. Would highly recommend!!
16 maja 2026
Odpowiedź od ProCook - Solihull
We're delighted to hear you appreciate the quality and value of our cooking items. It's wonderful that our team member provided fantastic assistance, guiding you through options with great knowledge and enthusiasm. We truly appreciate your high recommendation!
Good service
Found what we wanted payed and went no trouble at all girl at the counter very helpful
16 maja 2026
Odpowiedź od ProCook - Solihull
We appreciate you sharing your experience! We're glad our team was helpful and efficient.
Odpowiedź od ProCook - Solihull
We appreciate your kind words.
Odpowiedź od ProCook - Solihull
We appreciate your kind words about our staff.
Great experience at ProCook in…
Great experience at ProCook in Touchwood, Solihull. Imaan offered excellent customer service — friendly, professional, and truly helpful throughout my visit. She patiently answered my questions and helped me choose the right products without feeling pressured. The store was tidy, well-organised, and had a wide selection of high-quality kitchenware. Many thanks to Imaan for making my shopping smooth and pleasant.
Highly recommended!
14 maja 2026
Odpowiedź od ProCook - Solihull
We're delighted to hear you had such a positive experience at our Solihull store. We appreciate your kind words about our team's excellent customer service and are glad you found our store tidy and well-organized with a wide selection. Thank you for your high recommendation!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.