Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... Zobacz więcej
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The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... Zobacz więcej
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Brilliant customer service. Been looking for new kitchen knives which turns out is difficult most places are using cards or the knives are in cabinets. Rushden lakes however heard my complaint and a... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Zjednoczone Królestwo
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Professional and experienced staff
Professional and experienced staff, very friendly and helpful. My knives are excellent.
2 maja 2026
Odpowiedź od ProCook - Rushden Lakes
We're so glad you found our staff professional, experienced, friendly, and helpful. We're happy you love your knives!
Excellent Quality
Excellent Quality! They look marvellous. Wash and wear exceptionally well. I have now been using for over a month and no niggles. Strongly recommend.
8 kwietnia 2026
Fantastic service from sales person
Fantastic service from sales person. She went over and above and bubble wrapped all the glassware that we purchased as we were travelling back to London. She was professional, polite and really friendly.
Products were really good quality and reasonably priced.
Thank you to the team at Rushden.
Mrs Bath
28 kwietnia 2026
Odpowiedź od ProCook - Rushden Lakes
We're happy to hear about the fantastic service you received! It's great knowing the team member went above and beyond to assist with your glassware. We appreciate your feedback regarding the quality and prices. Thank you for your comments.
Helpful and cheerful assistant who…
Helpful and cheerful assistant who understood my wishes.
25 kwietnia 2026
Odpowiedź od ProCook - Rushden Lakes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our assistant understood your wishes and was helpful.
Good customer service and very helpful…
Good customer service and very helpful in helping me choose my item
21 kwietnia 2026
Odpowiedź od ProCook - Rushden Lakes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our customer service.
Odpowiedź od ProCook - Rushden Lakes
We appreciate you sharing that our staff are helpful and that you had an excellent experience! It means a lot to our team.
Odpowiedź od ProCook - Rushden Lakes
We appreciate you letting us know that you enjoyed our nicely set out shop, good products, and friendly staff!
Was the first time in your shop
Was the first time in your shop, omg so wonderful and the staff very helpful, will definitely go to shop again
23 kwietnia 2026
Odpowiedź od ProCook - Rushden Lakes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed your first visit and found our staff helpful.
Odpowiedź od ProCook - Rushden Lakes
We appreciate you sharing that our staff was polite and helpful and that we have a good product range!
Great experience- thank you
21 kwietnia 2026
Very helpful
Very helpful lady, great was able to try out knife cutting real veg
Great design, value
20 kwietnia 2026
Odpowiedź od ProCook - Rushden Lakes
We appreciate you sharing your experience! We're happy to hear that the staff member was helpful and that you enjoyed testing the knife.
Verry good people en great product!
18 kwietnia 2026
Found what we wanted easily
Found what we wanted easily, good price, good customer service.
13 kwietnia 2026
Greeted with a warm welcome and helped…
Greeted with a warm welcome and helped in the choices of the equipment i was looking for. Sound advice too.
11 kwietnia 2026
I found what I was looking for quickly…
I found what I was looking for quickly and assistant was pleasant and friendly.
13 kwietnia 2026
Always pleasant to visit Procook store…
Always pleasant to visit Procook store in Rushden Lakes. Staff friendly but not pushy. Shop clean and tidy, wish it was larger! Was told of in store deal which led me to purchase three small items.
8 kwietnia 2026
The shop is clean and tidy
The shop is clean and tidy. The displays are inviting. The assistants were dressed very well. The service was good. The prices were right for what I bought. I will be going there again in the future
12 kwietnia 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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