We had a great experience at the ProCook Milton Keynes store. The staff were fantastic — very friendly, helpful and happy to guide us around the store and help us find exactly what we needed. As... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 69 Silbury Arcade, Centre MK, MK9 3ES Milton Keynes, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons. Love my new Elite Forged Casserole dish. Doesn’t stick withou... Zobacz więcej
Excellent service, guidance and help from the staff. Very professional. We bought a set of 3 x sharp knives for paring and slicing & a good durable non stick frying pan. Good value for money and long... Zobacz więcej
All the dealings we have had with the store in Milton Keynes has been brilliant. We are pleased that Procook exists as it was really upsetting when Lakeland shut as there was no dedicated shop for kit... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, Zjednoczone Królestwo
- 01908 027708
4,8
Doskonała
587 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od ProCook - Milton Keynes
We appreciate your kind words about our team.
Excellent customer service
Purchased a knife block - great customer service. Very knowledgeable and helpful
7 maja 2026
Odpowiedź od ProCook - Milton Keynes
We're so glad you found our customer service knowledgeable and helpful! We appreciate your feedback.
Odpowiedź od ProCook - Milton Keynes
We appreciate you letting us know our staff was knowledgeable and helpful; it means a lot to our team.
Odpowiedź od ProCook - Milton Keynes
We appreciate you taking the time to share your positive experience. We're so glad you found our shop well-staffed and attractive!
Odpowiedź od ProCook - Milton Keynes
We appreciate your positive feedback!
Rude staff
Walked in to purchase some stuff for our new house and it was completely empty, did not get acknowledged whatsoever or asked if we needed any help. 2 more customers walked in which both got greeted and asked if they needed help finding anything. Once we approached to pay we did not get the same treatment either
7 maja 2026
Odpowiedź od ProCook - Milton Keynes
We are sorry to read this review and will pass this over to the store.
Really sharp
Really sharp! I bought on sale the set and was cheap . I never had befor simmilar knives.
3 maja 2026
Odpowiedź od ProCook - Milton Keynes
We're glad to hear you're enjoying your new knives and found them to be such a great value!
Quick very friendly service
6 maja 2026
Odpowiedź od ProCook - Milton Keynes
Thanks for your kind words! We are glad you enjoyed our service.
Went in to the store at the end of the…
Went in to the store at the end of the day. The gentleman who served us was very helpful and knew exactly what we wanted even though it wasn’t out on display.
5 maja 2026
Odpowiedź od ProCook - Milton Keynes
We're so glad our team could assist you, even at the end of the day. We appreciate you sharing your positive experience!
It's always a pleasure shopping at…
It's always a pleasure shopping at ProCook. Excellent quality products at sensible prices and I always find the staff welcoming and helpful.
5 maja 2026
Odpowiedź od ProCook - Milton Keynes
We're so happy to hear you always have a pleasant shopping experience with us! We appreciate your kind words about our products and staff.
Always happy with the quality of their…
Always happy with the quality of their products and service. Really bugged by the sticky label on the USB salt mill that I bought however. It’s no exaggeration to say that it took me 20minutes to remove it (specifically the glue). There really was no need for it to be like this, after all it was inside a box. Details such as this can make or break a purchase.
4 maja 2026
Odpowiedź od ProCook - Milton Keynes
We appreciate your feedback on our products and service. We're sorry to hear about the sticky label issue with the USB salt mill. We'll review our labeling process to prevent this inconvenience in the future. Thanks for bringing this to our attention.
IGood product
I came into your shop and was helped by one of your assistants who was very helpful and courteous. I have purchased a paring knife which is very sharp and will definitely be back to buy more products.
3 maja 2026
It was easy to buy and there was no…
It was easy to buy and there was no pressure from the very helpful staff
3 maja 2026
Odpowiedź od ProCook - Milton Keynes
We're so glad you found buying easy and our staff helpful. Thank you for your kind words!
The Staff at Shop were great very…
The Staff at Shop were great very Helpgul and went above and beyond
27 kwietnia 2026
Odpowiedź od ProCook - Milton Keynes
We appreciate you sharing that our shop staff was helpful and went above and beyond for you. We're so happy to hear that!
I have been shopping online with…
I have been shopping online with ProCook since switching to an induction hob a number of years ago, so was excited when I saw a bricks & mortar store on a recent trip to Milton Keynes. The staff were friendly, helpful & knowledgeable. I'll most definitely be back.
21 kwietnia 2026
Odpowiedź od ProCook - Milton Keynes
We're happy to hear that you've been shopping with us for years and that you enjoyed visiting our store in Milton Keynes. It's great to know that you found our staff friendly, helpful, and knowledgeable, and we look forward to seeing you again.
The staff were very friendly and helpful
25 kwietnia 2026
Odpowiedź od ProCook - Milton Keynes
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Odpowiedź od ProCook - Milton Keynes
We appreciate your positive feedback; we are so happy our guidance at the store was great!
very lovely staff
very lovely staff, she helped me get what I needed :D. Service was great as me and my dad felt as though we could ask for help whenever needed. The product itself is a herb grinder ? I think, my dad wanted it for his birthday and he is very happy, it matches our kitchen well and does the job.
18 kwietnia 2026
Odpowiedź od ProCook - Milton Keynes
We're happy to hear that our staff were so helpful and that you felt comfortable asking for assistance. It's great the herb grinder was a perfect birthday gift and matches your kitchen!
Excellent customer service
Excellent customer service. Knowledgeable and convincing.
18 kwietnia 2026
Odpowiedź od ProCook - Milton Keynes
We appreciate you sharing that our customer service was excellent and our staff was knowledgeable and convincing!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.