Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons. Love my new Elite Forged Casserole dish. Doesn’t stick withou... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 69 Silbury Arcade, Centre MK, MK9 3ES Milton Keynes, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent service, guidance and help from the staff. Very professional. We bought a set of 3 x sharp knives for paring and slicing & a good durable non stick frying pan. Good value for money and long... Zobacz więcej
All the dealings we have had with the store in Milton Keynes has been brilliant. We are pleased that Procook exists as it was really upsetting when Lakeland shut as there was no dedicated shop for kit... Zobacz więcej
Reakcja na opinię
The sales guy helping us was knowledgeable and helpful. He also let us brouse without interruption. This shop has everything we were looking for and then some. We will be returning and do more shoppin... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, Zjednoczone Królestwo
- 01908 027708
4,8
Doskonała
585 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great customer service
Great customer service. Even had a cuppa tea and a slice of cake while I made a decision on which knife set to buy for a new kitchen!!!
22 czerwca 2026
Odpowiedź od ProCook - Milton Keynes
We're so glad you enjoyed your visit and found our customer service great! We hope you love your new knife set.
Great shop with lots of great kitchen…
Great shop with lots of great kitchen equipment. I am very pleased with my ice cube tray. I would recommend this shop.
18 czerwca 2026
Odpowiedź od ProCook - Milton Keynes
We're so happy you enjoyed our shop and found great kitchen equipment! We're glad you're pleased with your ice cube tray.
Odpowiedź od ProCook - Milton Keynes
We're so glad you enjoy shopping! Thank you for your kind words.
Missing pieces
I purchased a cutlery set and when I got it home, the spoons were missing. I don’t live near the shop so I’ve tried to make contact with head office and the store and no one will call me back. It’s very frustrating.
14 czerwca 2026
Odpowiedź od ProCook - Milton Keynes
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Lovely and very helpful staff
The staff was very friendly and helpful. Service provided was at the top level. Will surely go back there in a future.
13 czerwca 2026
I got what I wanted and the staff very…
I got what I wanted and the staff very pleasant and cheerful
16 czerwca 2026
Odpowiedź od ProCook - Milton Keynes
We're so glad you found what you wanted and our staff was pleasant! Thank you.
I love your cooking products and staff…
I love your cooking products and staff is very friendly.
11 czerwca 2026
Odpowiedź od ProCook - Milton Keynes
We're so happy you love our cooking products and found our staff friendly.
The staff are friendly and the young …
The staff are friendly and the young man who served us was every polite at all times thanks
10 czerwca 2026
Odpowiedź od ProCook - Milton Keynes
We're so happy you found our staff friendly and polite! We appreciate your kind words and thank you for sharing.
We had a problem we a product we got 3…
We had a problem we a product we got 3 years ago , they found order old order and just replaced the goods , thats good service and why we buy from them always. The staff was very helpful
14 czerwca 2026
Odpowiedź od ProCook - Milton Keynes
We're so glad we could help with your product issue, even after three years! We truly appreciate your continued loyalty and kind words about our service.
We had an excellent experience at pr…
We had an excellent experience at pr cook. As always ! We headed to pro cook to replace a dinner set we had bought some years before. We found one we liked and due to disability couldn’t lift it so needed a lighter set. The staff helped us find one and couldn’t have been more accommodating. As a result they helped us solve all our kitchen needs and went above and beyond in assisting us to make sure everything was accessible for us. We always return to pro cook for excellent customer services and products they never fail to disappoint.
14 czerwca 2026
Little teapot
Fantastic shop, my idea of Heaven!! Very helpful staff and I bought just what I had been looking for for weeks
13 czerwca 2026
Very happy customers
The Milton Keynes store is inviting with an expansive range of products. The staff were exceptional - friendly, helpful and very knowledgeable. The products are top quality and excellent value.
7 czerwca 2026
Always great service and superb quality…
Always great service and superb quality goods. I had a problem with one of my knives I bought and they changed it no fuss, no problem and no hassle. Love shopping here.
7 czerwca 2026
The lady who served us was very helpful…
The lady who served us was very helpful and the products we bought are perfect
8 czerwca 2026
Excellent products
The staff were helpful, friendly and knew about the products. The products are really good and have added extras i bought a milk saucepan that has a lid with 2 different sized pouring holes and a spout on each side, excellent for a few veg.
4 czerwca 2026
Good old fashioned serve, good to see
Served promptly and politely. The item we wanted was in stock and its condition checked at the till.
We have used ProCook previously and will definite use them again.
The man who served use provided usage advice also.
3 czerwca 2026
Assistant
Assistant, very helpful I can’t remember his name, but it was in the Milton Keynes branch
6 czerwca 2026
Doświadczenie Trustpilot
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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