We only went in to look around but were bowled over at the quality of dinnerware and the prices on offer. Staff were very helpful and put us under no pressure to buy . Quality and choice was exact.
Lokalizacja
Zmień lokalizacjęUnit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX Livingston, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Product fit for purpose, great for hot chocolate etc. Good value Aside: a bit annoyed to see a mixer I bought earlier in the month, substantially reduced in price
Reakcja na opinię
As we are about to have a new kitchen fitted with an induction hob , we were looking to upgrade our pots etc. The assistant in the Livingston store couldn't have been more helpful, explaining the pros... Zobacz więcej
Reakcja na opinię
I cannot praise the staff at the Livingston branch enough, I popped into replace a granite wok which was showing signs of pitting after much use. The assistant said “ but they have a 25 year guarant... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX, Livingston, Zjednoczone Królestwo
4,9
Doskonała
749 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Everything is easy to find and well…
Everything is easy to find and well labelled.Staff very polite , friendly and knowledgeable.
12 maja 2026
Odpowiedź od ProCook - Livingston
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found everything easy to find and our staff helpful.
Odpowiedź od ProCook - Livingston
We appreciate you sharing that our staff was helpful and our product was excellent.
Very very pleasant and knowledgeable…
Very very pleasant and knowledgeable staff. A pleasure to shop in this store
4 maja 2026
Odpowiedź od ProCook - Livingston
We appreciate you sharing that our staff was pleasant and knowledgeable. We are glad you enjoyed shopping with us!
The experience was our interaction with…
The experience was our interaction with the staff, they were great and provided all the information we needed to make an informed purchase. There was couple of humours moments which made it all the better. We made a purchase of a set of 8 Contour Kitchen Knives and were very impressed. We had done research on Which? and the staff at ProCook confirmed what we had found out.
4 maja 2026
Odpowiedź od ProCook - Livingston
We're delighted to hear that our team provided such a positive and informative experience, helping you make an informed purchase. It's wonderful that you enjoyed some humorous moments too! Thank you for your kind feedback.
Great store
Great store. The staff are friendly, professional and on hand to offer advice. Great selection of products at very good prices considering the high quality. Very happy with our purchases.
2 maja 2026
Looking for a specific product which…
Looking for a specific product which was available. Staff were helpful at the time of the visit.
24 kwietnia 2026
Great item's to choose from service…
Great item's to choose from service first class will be back in shop ty
21 kwietnia 2026
Odpowiedź od ProCook - Livingston
We're happy to hear that you enjoyed our selection and service! We appreciate your feedback and look forward to your next visit to our shop.
Staff were really helped us make a…
Staff were really helped us make a choice of the best cookware for us.
15 kwietnia 2026
Odpowiedź od ProCook - Livingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff helped you choose the best cookware.
New Kitchen
As we are about to have a new kitchen fitted with an induction hob , we were looking to upgrade our pots etc. The assistant in the Livingston store couldn't have been more helpful, explaining the pros and cons of different sets after asking how we cook. Once we had settled on what set we wanted, he mentioned that we could have free delivery on them, which saved having to carry , heavy and bulky items to the car. Overall an excellent shopping experience.
9 kwietnia 2026
Odpowiedź od ProCook - Livingston
We appreciate you sharing your shopping experience with us. We're happy to hear that our staff were helpful in explaining the different cookware sets for your new induction hob and that you were able to take advantage of the free delivery.
Customer service was really good and…
Customer service was really good and the discount was amazing on such great knives
20 kwietnia 2026
Excellent customer service
Excellent customer service. He explained what the pot was made of and the longevity, durability and if there were any hidden dangerous materials. 🤩
17 kwietnia 2026
Staff very helpful got exactly what I…
Staff very helpful got exactly what I was looking for. Always find the staff to be knowledgeable.
17 kwietnia 2026
Like the promotion of 3for £10
14 kwietnia 2026
Staff very helpful to find what we were…
Staff very helpful to find what we were looking for. Also explained each item shown.
10 kwietnia 2026
Odpowiedź od ProCook - Livingston
We appreciate you letting us know about the great purchase and our friendly, informative staff; it means a lot to our team.
Staff were very pleasant and helpful
Staff were very pleasant and helpful.
Shop was well stocked,
Staff didn't put any pressure on us to buy.
11 kwietnia 2026
Odpowiedź od ProCook - Livingston
We appreciate your positive feedback! We're so glad to hear that you found our staff pleasant and helpful and that you felt no pressure to make a purchase.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.