Nice variety in shop bought 3 items unfortunately couldn't find the right worktop savers. Lady assistant was really polite and friendly gave us some tips. Will return.
Lokalizacja
Zmień lokalizacjęUnit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The store was well stocked, plenty of choices. It was our first time visiting the store and already looking forwards to going back. We were disappointed to get our local Lakeland closed but the ProCo... Zobacz więcej
Reakcja na opinię
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answe... Zobacz więcej
Wanted to buy some knives and spoke to the young lad behind the till for help. Was completely surprised bu hes knowledge on the subject and went throough the different price points and quality of the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, Zjednoczone Królestwo
4,8
Doskonała
828 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od ProCook - Lakeside
We appreciate your positive feedback regarding our great quality products and customer service; we are so happy you are pleased!
Odpowiedź od ProCook - Lakeside
We appreciate your feedback! We are so glad to hear that our staff was helpful and that you are enjoying your knife.
friendly helpfully team clean crisp…
friendly helpfully team clean crisp store with lots of choice
1 marca 2026
Highly recommend
I was helped by a very charming and professional member of staff. She explained all of the merits of the various knives on display and helped me to select the best one for my needs.
This is my second visit to this shop and I can highly recommend it. Great experience on both occasions.
1 marca 2026
Odpowiedź od ProCook - Lakeside
We're delighted to hear that the staff member was charming and professional, helping you select the best knife for your needs. We appreciate your recommendation and are glad you had a great experience during both visits.
Helpful staff who showed me what i was…
Helpful staff who showed me what i was looking for
26 lutego 2026
Odpowiedź od ProCook - Lakeside
We appreciate you letting us know our staff was helpful and showed you what you were looking for! We are so happy to hear it.
Helpful understanding staff
2 marca 2026
Odpowiedź od ProCook - Lakeside
We appreciate your kind words! We are so glad our staff could be of assistance to you; thank you for your feedback.
Odpowiedź od ProCook - Lakeside
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Odpowiedź od ProCook - Lakeside
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
helpful and knowledgeable staff…
A very helpful and knowledgeable staff member spent lots of time explaining details of the products to us, so we could easily compare and make our decisions to suit our needs. She was incredibly helpful explaining the deals and bundle discounts to us, making the whole process clear and easy.
23 lutego 2026
Odpowiedź od ProCook - Lakeside
We're happy to hear that the staff member was helpful and knowledgeable, spending time explaining product details. It's great to know she clarified deals and discounts, making the process clear and easy for you.
Odpowiedź od ProCook - Lakeside
We are happy to hear that our service was quick and effective for you. Thank you for your positive feedback; we appreciate it.
Odpowiedź od ProCook - Lakeside
We appreciate you letting us know that our staff member was helpful, polite, and informative! We are so happy to hear it. Thank you.
Extremely helpful staff in assisting…
Extremely helpful staff in assisting with purchase
18 lutego 2026
Odpowiedź od ProCook - Lakeside
We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful with your purchase.
Odpowiedź od ProCook - Lakeside
We appreciate your positive feedback regarding our helpful, customer-focused staff; we are so happy to hear that you enjoyed them!
The whole experience was very…
The whole experience was very professional the staff were polite and very helpful.
16 lutego 2026
Odpowiedź od ProCook - Lakeside
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite, helpful, and professional.
Very nice store with friendly and helpful staff.
The lady that assisted us was very helpful, friendly and knowledgeable about the products we were purchasing. The store is very well laid out and easy to find everything that you are looking for plus some things you never knew you needed until you see them. There was plenty of staff on hand to offer any help and advice.
16 lutego 2026
Odpowiedź od ProCook - Lakeside
We're happy to hear that the team member was helpful, friendly, and knowledgeable about the products. It's great to know that you found the store well-organized and that you found what you were looking for. We appreciate your feedback.
The quality was really nice ,I enjoyed…
The quality was really nice ,I enjoyed cooking with procook turner ,the staff was nice and helpful
15 lutego 2026
Odpowiedź od ProCook - Lakeside
We appreciate you sharing! We're so happy to hear that you enjoyed cooking with our turner and that our staff was helpful and nice.
Staff were very helpful and polite and…
Staff were very helpful and polite and happy…. Lovely shopping experience
10 lutego 2026
Odpowiedź od ProCook - Lakeside
We appreciate you sharing your thoughts! We're so happy to hear you found our staff helpful and polite and that you had a lovely shopping experience.
Products are very well made.
Your products are presented beautifully and your staff are excellent.
12 lutego 2026
Odpowiedź od ProCook - Lakeside
We appreciate your positive feedback! We're so happy to hear that you liked our products' presentation and found our staff excellent.
Very friendly staff
Very friendly staff. Excellent customer service and good product knowledge
10 lutego 2026
Odpowiedź od ProCook - Lakeside
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff friendly and knowledgeable!
Doświadczenie Trustpilot
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