The store is neat and all employees were very professional. (My kitchen tools are all from this store so I met most off the staff🥰)Kitchen ware seems intimidating due to its low price but actually ex... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX Hatfield, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Visited the Galleria in Hatfield last week to renew some procook knives and pans - This happends rarely as their products are so good. The young lady who served me was so friendly, helpful and very kn... Zobacz więcej
Reakcja na opinię
We bought a measuring Jug from Pro Cook at Hatfield galleria which we did not notice had a crack were the handle joined the bowl. However without a formal request Procook have offered to replace... Zobacz więcej
Reakcja na opinię
We got ProCook pans for our wedding 21 years ago and they've served us very well. So when we got a new induction oven and needed new pans, ProCook wqs the obvious choice. The lady in the shop was extr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX, Hatfield, Zjednoczone Królestwo
4,8
Doskonała
309 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
ProCook make a range of good quality…
ProCook make a range of good quality products at reasonable prices. I have been particularly impressed with the quality of their top of the range tri-ply pans. So much better than other brands considered premium.
They are very good to their staff I hear and they are a B Corp so are not focused only on profit.
27 grudnia 2024
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Staff were extremely helpful.
24 grudnia 2024
Odpowiedź od ProCook - Hatfield
Thank you for your kind words! We are so happy to hear that you found our staff helpful. We strive to provide excellent customer service and appreciate you taking the time to share your feedback.
Odpowiedź od ProCook - Hatfield
Thank you for your kind words! We're so glad to hear that you found our staff polite. We strive to provide excellent customer service, and your feedback means a lot to us.
Great service
16 grudnia 2024
Odpowiedź od ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
The staff was very knowledgeable which…
The staff was very knowledgeable which helped with us buying the right product. Thank you for your help and guidance.
24 grudnia 2024
Odpowiedź od ProCook - Hatfield
Thank you for your kind review! We are pleased to hear that you found our staff knowledgeable and helpful in assisting you with your purchase. We strive to provide our customers with a positive shopping experience and appreciate you taking the time to share your feedback.
Odpowiedź od ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Odpowiedź od ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Hatfield
Thank you for your kind review! We appreciate you taking the time to share your positive feedback. We are glad to hear that you found our staff helpful and that you received great advice and explanations. We strive to provide our customers with the best possible service.
Odpowiedź od ProCook - Hatfield
Thank you for your positive feedback! We're glad you appreciate the quality of our products.
Great customer service very helpful…
Great customer service very helpful staff and great range of products
8 grudnia 2024
Odpowiedź od ProCook - Hatfield
Thank you for your kind review! We are thrilled to hear that you enjoyed our products and found our staff helpful. We strive to provide excellent service and are glad you had a positive experience.
The lady in the store was very helpful…
The lady in the store was very helpful and accommodating and assisted me in choosing the products I wanted. Good quality pots and pans.
4 grudnia 2024
Odpowiedź od ProCook - Hatfield
Thank you for your kind words! We are delighted to hear that you had a positive experience and found our staff helpful and accommodating. We strive to provide our customers with excellent service and ensure they find the perfect products to meet their needs. We appreciate you taking the time to share your feedback.
Greatest sure have nt used yet service
5 grudnia 2024
ProCook Experience
ProCook Experience
I always love buying stuff from ProCook. Their products are always high quality and the staff are always nice ( can only speak for the ones I've been to, Hatfield and Braintree village ).
What I love more though is walking through their store. I always love looking at all the different products they offer and be able to touch the high quality items.
I recently bought a 5 piece stainless steel set after buying a single stainless steel pan, now I want to buy every item they have under the stainless steel range.
5 grudnia 2024
Odpowiedź od ProCook - Hatfield
Thank you for your kind review! We are delighted to hear that you enjoy our products and the experience of shopping in our stores. It's wonderful to know that you appreciate the quality of our stainless steel cookware and that you find our stores a pleasant and inspiring place to browse. We strive to offer a wide selection of high-quality products and hope you continue to enjoy your purchases for many years to come.
Staff at the galleria were very helpful and I had a good experience looking around the store.
Staff at the galleria
30 listopada 2024
Odpowiedź od ProCook - Hatfield
Thank you for your kind review! We're delighted to hear that you found our staff knowledgeable about our products. We strive to provide our customers with excellent service and well-informed staff, and we're glad you had a positive experience.
We bought a measuring Jug from Pro Cook…
We bought a measuring Jug from Pro Cook at Hatfield galleria which we did not notice had a crack were the handle joined the bowl.
However without a formal request Procook have offered to replace the item by post so we do not have to maker the journey back to Hatfield.
Pro cook products are of excellent quality but a company can not only be judged when things go well but also when things go wrong. Procook seem to be a company that sells excellent high quality products but also look after the customer when things go wrong.
Thank You
14 listopada 2024
Odpowiedź od ProCook - Hatfield
We appreciate your kind words and feedback. We are glad to hear that you are happy with the quality of our products and that we were able to resolve the issue with your measuring jug in a timely and efficient manner. We strive to provide our customers with the best possible service and we are committed to ensuring that our customers are satisfied with their purchases. We value your feedback and will continue to work hard to provide our customers with the best possible experience.
Customer service was great
Customer service was great, they were very helpful, polite, smiley and happy to help.
5 listopada 2024
Odpowiedź od ProCook - Hatfield
Thank you for your positive review! We are happy to hear that you found our customer service helpful, polite, and friendly. We strive to provide our customers with a positive experience, and your feedback is greatly appreciated.
Odpowiedź od ProCook - Hatfield
Thank you for your kind review! We're delighted to hear that you had a positive experience and found our staff friendly. We strive to provide excellent customer service and appreciate you taking the time to share your feedback.
Quick delivery and all items perfect!
Order arrived the next day as shop did not have all the items in stock. Good quality and looks nice.
29 października 2024
Odpowiedź od ProCook - Hatfield
We appreciate your kind words about the quality and look of your order. We understand that having to wait for a complete order can be frustrating, and we strive to ensure all items are available as quickly as possible. Thank you for your understanding and positive feedback.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.