The store is neat and all employees were very professional. (My kitchen tools are all from this store so I met most off the staff🥰)Kitchen ware seems intimidating due to its low price but actually ex... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX Hatfield, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Visited the Galleria in Hatfield last week to renew some procook knives and pans - This happends rarely as their products are so good. The young lady who served me was so friendly, helpful and very kn... Zobacz więcej
Reakcja na opinię
We bought a measuring Jug from Pro Cook at Hatfield galleria which we did not notice had a crack were the handle joined the bowl. However without a formal request Procook have offered to replace... Zobacz więcej
Reakcja na opinię
We got ProCook pans for our wedding 21 years ago and they've served us very well. So when we got a new induction oven and needed new pans, ProCook wqs the obvious choice. The lady in the shop was extr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX, Hatfield, Zjednoczone Królestwo
4,8
Doskonała
309 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff was very helpful with the returns.
Staff was very helpful with the returns.
12 października 2025
Odpowiedź od ProCook - Hatfield
We appreciate you letting us know our staff was very helpful with the returns; it means a lot to our team.
Odpowiedź od ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Polite & efficient service.
23 września 2025
Odpowiedź od ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
A great choice of good quality kitchen…
A great choice of good quality kitchen equipment at reasonable prices. I already have some ProCook saucepans, bought several years ago, that have been excellent in use, so this was the obvious place to get a replacement for another brand that had worn out.
17 września 2025
Odpowiedź od ProCook - Hatfield
We're happy to hear that you find our kitchen equipment to be of good quality and reasonably priced. It's great to know your older saucepans have served you well and that you chose us for a replacement. Thank you for your positive feedback.
Good customer service
Got a little problem with the order, it was solved by the customer service very quickly and efficiently.
3 września 2025
Odpowiedź od ProCook - Hatfield
We appreciate you taking the time to share your experience. We're so happy to hear that our customer service team resolved the order issue quickly and efficiently!
A little disappointed
Spent £350 on precook products which are a great product but then got an email 2 days later offering 20% bank holiday discount which was frustrating. Contacted customer services and asked if they could honour the extra discount which they wouldn’t
19 sierpnia 2025
Odpowiedź od ProCook - Hatfield
We appreciate your feedback. We're sorry to hear about the timing of your purchase and the subsequent discount. We acknowledge your frustration with our policy. We'll review your comments to improve our customer experience.
Staff member was really helpful and…
Staff member was really helpful and nice. Quite tall with long brown hair. I got what I needed when I went in.
28 sierpnia 2025
Odpowiedź od ProCook - Hatfield
We're happy to hear that our staff member was helpful and nice during your visit! Thank you for letting us know you got what you needed. We appreciate your feedback!
Great products at great prices
Great products at great prices and great customer service
22 sierpnia 2025
Odpowiedź od ProCook - Hatfield
We appreciate your positive feedback! We're so happy you enjoyed our great products, prices, and customer service.
Odpowiedź od ProCook - Hatfield
We appreciate your feedback that our service was well-informed and personal! We are so glad to hear that you are happy with our service.
Chef's Treasure shop
So glad to had find your ProCook so close to us! I found everything I needed in my kitchen 🙌
Definitely will go back for more goodies!
19 sierpnia 2025
Odpowiedź od ProCook - Hatfield
We're so glad you discovered our ProCook store nearby! It's wonderful to hear you found everything you needed for your kitchen and plan to return for more. Thanks for your great feedback!
Odpowiedź od ProCook - Hatfield
We appreciate your positive feedback! We're so glad you value our good quality and our value for money.
Great help and nothing was to much when…
Great help and nothing was to much when I asked to see the product.
18 sierpnia 2025
Odpowiedź od ProCook - Hatfield
We're happy to hear that you received great help and that we could readily show you the product. Thank you for your positive feedback!
The staff were very helpful
31 lipca 2025
Odpowiedź od ProCook - Hatfield
We're happy our staff was helpful. We appreciate you taking the time to leave us this positive feedback!
Odpowiedź od ProCook - Hatfield
We appreciate you taking the time to leave us this great review! We are so happy to hear that you found our staff helpful and our store clean.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.