Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... Zobacz więcej
Lokalizacja
Zmień lokalizację7-11 Princes Street, HG1 1NG Harrogate, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The store had moved without altering contact details online. I contacted another store for advice; they contacted the store immediately - who got back to me in minutes. I asked them to put an item a... Zobacz więcej
fantastic store with lovely helpful staff. great range of high quality kitchen ware. there were some great offers on sale which caught my eye as was long for some replacement kitchen knives. very sati... Zobacz więcej
Reakcja na opinię
We became fans of ProCook after acquiring a set of pans from you some four years ago. They have proven to be a really good buy and, despite daily use, are as good as the day they were delivered. We h... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
7-11 Princes Street, HG1 1NG, Harrogate, Zjednoczone Królestwo
4,9
Doskonała
338 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent Service - the absolute best!
We had a problem with some baking trays which we had purchased previously from another shop and then queried when in the Procook shop in Harrogate. They were fantastic in advising us about returning them and how to do that with the Cardiff store. Excellent service and a wide range of equipment which we took full advantage of. Well done and thank you!!
3 grudnia 2024
Opinia niezależna
Odpowiedź od ProCook - Harrogate
Thank you for your kind words and for sharing your positive experience. We're delighted to hear that you found our team helpful and informative. We strive to provide excellent customer service and are proud of our staff for their dedication and commitment to ensuring a positive experience for all our customers. We appreciate your continued support and hope to see you again soon.
The girl in the shop was brilliant
The girl in the shop was brilliant. We told her we had a bit more shopping to do & because of the size of our goods we had bought she said we could leave them & pick them up later
Thank you so much
24 listopada 2024
great service and value
17 listopada 2024
Odpowiedź od ProCook - Harrogate
Thank you for your kind words! We're so glad to hear you had a positive experience with our service and value. We appreciate your feedback and strive to continue providing excellent service to all of our customers.
Great help from the staff
Great help from the staff in the Harrogate shop and the product is great also.
17 listopada 2024
Odpowiedź od ProCook - Harrogate
Thank you for your kind review! We are delighted to hear that you found our staff helpful and that you are happy with the product. We strive to provide excellent customer service and high-quality goods, and we're glad you had a positive experience.
Vast range of top quality goods
Vast range of top quality goods. Helpful, friendly staff.
17 listopada 2024
Odpowiedź od ProCook - Harrogate
Thank you for your kind words! We're delighted to hear that you appreciate our wide selection of high-quality products and the helpfulness of our staff. We strive to provide our customers with the best possible shopping experience, and we're so glad you had a positive one.
Odpowiedź od ProCook - Harrogate
Thank you for your kind review! We're delighted to hear that you found our staff helpful and that you're satisfied with the quality of our cookware. We strive to provide our customers with excellent service and high-quality products.
Good friendly service
Good friendly service, and prompt sourcing of one item from another store delivered to our home a few days later.
30 października 2024
Odpowiedź od ProCook - Harrogate
Thank you for your kind review! We're delighted to hear that you had a positive experience with our team. We strive to provide our customers with friendly and helpful service, and we're glad that we were able to assist you with your purchase.
Very good service
2 listopada 2024
Odpowiedź od ProCook - Harrogate
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Helpful staff
2 listopada 2024
Odpowiedź od ProCook - Harrogate
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great staff, value, quality
Great staff
Great selection
Fantastic value for money
22 października 2024
Odpowiedź od ProCook - Harrogate
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our staff, selection, and value. We strive to provide our customers with a positive experience, and your feedback means a lot to us.
Odpowiedź od ProCook - Harrogate
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
We purchased our new pans from your…
We purchased our new pans from your Harrogate branch the staff were really helpful and knowledgeable especially the lady who served us. Unfortunately I didn’t get her name.
Overall very good experience.
11 października 2024
Odpowiedź od ProCook - Harrogate
We're so pleased to hear about your positive experience at our Harrogate branch. It's wonderful that our staff were able to provide you with helpful and knowledgeable service. We're proud of our team's commitment to providing excellent customer experiences.
Odpowiedź od ProCook - Harrogate
Thank you for your kind words about our staff. We're delighted to hear that you found them friendly and helpful. We strive to create a welcoming environment where our customers feel comfortable and supported.
Great website
Bought a chef's knife for my father. Perfect size and a great price.
Ordered on a Sunday and arrived next day fab service. Highly recommend
6 października 2024
Odpowiedź od ProCook - Harrogate
We're delighted to hear that you were happy with the chef's knife and our service. We strive to provide our customers with the best possible experience, and we're thrilled to hear that we were able to meet your expectations.
Odpowiedź od ProCook - Harrogate
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful staff member.
4 października 2024
Odpowiedź od ProCook - Harrogate
Thank you for your kind words! We're so glad to hear that you had a positive experience with our staff. We strive to provide excellent customer service, and we're delighted that you found them helpful.
Odpowiedź od ProCook - Harrogate
Thank you for your kind words! We're delighted to hear that you found our returns process to be speedy and that our staff in Harrogate were helpful. We strive to provide excellent customer service and make the returns process as smooth as possible for our customers.
Friendly and helpful staff!
Both members of staff were very helpful. Offered to carry products outside. Answered any questions and took time to make sure I got what I wanted.
28 września 2024
Odpowiedź od ProCook - Harrogate
We are so glad to hear that you had a positive experience with our staff. We appreciate your kind words about their helpfulness and dedication to providing excellent customer service.
I recently bought a slow cooker from…
I recently bought a slow cooker from Harrogate. The lady was very knowledgeable, and very helpful .
28 września 2024
Odpowiedź od ProCook - Harrogate
We are thrilled to hear about your positive experience with our team. It's wonderful to know that you found our staff knowledgeable and helpful. We strive to provide exceptional customer service, and we are delighted that you had such a positive interaction.
New pans.
I wanted a saute pan, a small frying pan and a crepe pan. The assistant showed me the ranges and explained the differences. I choose from the pro cook elite range. So far they have been brilliant. No sticking and lovely to use.
24 września 2024
Odpowiedź od ProCook - Harrogate
We're delighted to hear you're enjoying your new cookware! It's wonderful to know you found the right products for your needs and that they're performing so well. We appreciate you taking the time to share your positive experience.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.