Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... Zobacz więcej
Lokalizacja
Zmień lokalizację7-11 Princes Street, HG1 1NG Harrogate, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The store had moved without altering contact details online. I contacted another store for advice; they contacted the store immediately - who got back to me in minutes. I asked them to put an item a... Zobacz więcej
fantastic store with lovely helpful staff. great range of high quality kitchen ware. there were some great offers on sale which caught my eye as was long for some replacement kitchen knives. very sati... Zobacz więcej
Reakcja na opinię
We became fans of ProCook after acquiring a set of pans from you some four years ago. They have proven to be a really good buy and, despite daily use, are as good as the day they were delivered. We h... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
7-11 Princes Street, HG1 1NG, Harrogate, Zjednoczone Królestwo
4,9
Doskonała
338 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent equipment supplier for…
Excellent equipment supplier for kitchens etc.
Friendly well informed staff.
18 czerwca 2026
Odpowiedź od ProCook - Harrogate
We're so glad you found our equipment excellent and our staff friendly and well-informed! Thank you.
Good quality
Friendly, helpful staff. I know I can rely on the quality of Pro Cook goods.
17 czerwca 2026
Odpowiedź od ProCook - Harrogate
We're so glad you find our staff friendly and helpful! We appreciate your trust in our quality.
Odpowiedź od ProCook - Harrogate
We appreciate your kind words about our staff.
The young ladies were very helpful &…
The young ladies were very helpful & explained how the best way to clean & keep my purchases in the pristine condition .
7 czerwca 2026
Odpowiedź od ProCook - Harrogate
We're so glad our team provided such helpful advice on caring for your purchases! Thank you for your kind words.
Odpowiedź od ProCook - Harrogate
We're so glad our team was extremely helpful and knowledgeable. We appreciate your kind words.
Good product, great staff
Knowledgeable, helpful staff member's service - and good products.
30 maja 2026
Good quality ice cream maker at a keen…
Good quality ice cream maker at a keen price, staff very friendly and helpful
31 maja 2026
Odpowiedź od ProCook - Harrogate
We're glad you enjoyed our ice cream maker and found our staff friendly. Thank you for your kind words!
Visited the Harrogate store
Visited the Harrogate store as they were having a relocation sale. I love their cook ware. The staff in there are excellent and very friendly and knowledgeable. We purchased some new bake ware and a frying pan. Things we have been going to get plus 30% discount. Will visit again when they have moved
30 maja 2026
Odpowiedź od ProCook - Harrogate
We are so happy to hear you enjoyed your visit to our Harrogate store and found our staff excellent! We appreciate your kind words about our cookware and look forward to welcoming you again after our move.
We needed a good pan as ours had ,had…
We needed a good pan as ours had ,had its day. The lady who helped us was very good in showing us the type of pans we asked for. We chose one and it has been very functional to our needs in our home. We also bought some extra bits for the kitchen. It was an excellent time with a very knowledgeable of all pans available.
18 maja 2026
Odpowiedź od ProCook - Harrogate
We're delighted to hear that our team member provided excellent assistance in finding the perfect pan for your home. It's wonderful that you also found some extra kitchen items. Thank you for your kind words!
Great help
From entering the shop staff were helpful and informative. Got what I needed. New knife excellent. Jugs fit the bill.
8 maja 2026
Odpowiedź od ProCook - Harrogate
We appreciate your positive feedback! We're so glad our staff were helpful and that you found exactly what you needed.
The staff were very polite and helpful.
3 maja 2026
Odpowiedź od ProCook - Harrogate
We appreciate your kind words about our staff.
I love ProCook!!!
Love ProCook products. They anre always a pleasure to use and fit for purpose. Staff are always so helpful and professional yet friendly.
8 kwietnia 2026
Odpowiedź od ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our products and that you find our staff helpful and friendly.
Very helpful service
Lady who served was most attentive and helpful without being over bearing or pushy and she knew about her pans 🤗
29 marca 2026
Item I wanted wasn’t in stockroom so…
Item I wanted wasn’t in stockroom so the assistant let me have display item and checked it thoroughly to make sure it was perfect
21 marca 2026
Odpowiedź od ProCook - Harrogate
We're happy to hear that the assistant went above and beyond to ensure you received a perfect item! Thank you for sharing your positive experience with us.
Top quality pans at a good price.
17 marca 2026
Odpowiedź od ProCook - Harrogate
We appreciate you noting our top quality pans at a good price; we value your business and are so happy!
Friendly helpful staff and excellent…
Friendly helpful staff and excellent price and quality.
16 marca 2026
Friendly helpful, staff
Product was on view so I could see exactly what it looked like. Staff very friendly and helpful. The store was very clean and tidy.
11 marca 2026
Odpowiedź od ProCook - Harrogate
We're so glad the product display helped you and that you found our staff friendly and helpful. We appreciate your comments about our store's cleanliness!
Excellent service
Bought some lovely new knives from ProCook - excellent advice on the knives (blade and handle types) and also a magnetic holder for them. We're really pleased with our new purchases!
5 marca 2026
Odpowiedź od ProCook - Harrogate
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.