A very big shout out for the lovely man who helped us so efficiently today (think his name is Alex?). Very knowledgeable and helpful... Will definitely visit again. Thank you so much ...
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a complex issue to sort, the staff were clearly experienced, extremely considerate to my needs and objectives, I had a thoroughly pleasurable time shopping and got what I needed. It turned a str... Zobacz więcej
We only went in to buy a frying pan and guess what? We found one we liked at the price we felt was right and so we took the plunge and got it. The shop assistant was male and friendly. We hope the p... Zobacz więcej
Reakcja na opinię
Bought a new frying pan (£40) assistant who served me was friendly and knowledgeable. I cook on an Aga so was recommended suitable product (not pushed into buying most expensive Pan). Friendly staff a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
48 High Street, GU1 3ES, Guilford, Zjednoczone Królestwo
- 01483 954588
4,8
Doskonała
354 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Staff member was friendly and helpful.
6 kwietnia 2026
Odpowiedź od ProCook - Guildford
We appreciate you letting us know our staff member was friendly and helpful; it means a lot to our team.
Well-informed and friendly staff and a…
Well-informed and friendly staff and a nice clean inviting showroom.
4 kwietnia 2026
Odpowiedź od ProCook - Guildford
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our showroom and staff.
Odpowiedź od ProCook - Guildford
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Odpowiedź od ProCook - Guildford
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team.
Great service
Great service, quality products, knowledgeable staff! Loved the layout and design of store. Easy to find products. Thank you!
1 kwietnia 2026
I came into the Guildford store to find…
I came into the Guildford store to find some pasta bowls that matched our other plates. Due to the Oslo range being hand made, the colour can vary quite a lot and the pasta bowls on display were a lighter shade than I was looking for. The staff member who assisted me (sorry, I didn’t get his name!) was so helpful in going out back to find more of the same product and I was able to purchase a set of 4 that were a darker finish.
I always find the team very friendly and helpful and this time I especially appreciated him searching through back room stock to find the products that I was looking to purchase.
Thank you!
16 marca 2026
First time in Guildford store
First time in Guildford store. Staff friendly and helpful. So many items y chose from.
24 marca 2026
Odpowiedź od ProCook - Guildford
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Very useful small pan
Very useful small pan, with an exceedingly useful lid. Good value.
26 marca 2026
Odpowiedź od ProCook - Guildford
We appreciate you letting us know your thoughts! We are so happy to hear that you found our small pan and lid useful and a good value.
Excellent and very helpful in the shop
22 marca 2026
Odpowiedź od ProCook - Guildford
We appreciate you sharing that our team was very helpful; we are so happy you enjoyed that!
Nice to see a cooking shop on the high…
Nice to see a cooking shop on the high street again.
25 marca 2026
Odpowiedź od ProCook - Guildford
We're happy to hear that you appreciate having a cooking shop in town again. Thank you for your positive feedback; it means a lot to us.
A superb choice of kitchen items
All the staff were very helpful and pleasant. The shop has a lovely feel about it.
25 marca 2026
Odpowiedź od ProCook - Guildford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and pleasant and enjoyed our shop.
Odpowiedź od ProCook - Guildford
We appreciate you letting us know our attendant was very nice, and our customer service was great; it means a lot to our team.
The product’s quality are very good and…
The product’s quality are very good and variety is wide, I like shopping there very much.
15 marca 2026
Odpowiedź od ProCook - Guildford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you were satisfied with our product quality and wide variety.
The assistant was very helpful and…
The assistant was very helpful and understanding as I struggled with my phone to show her what knife I wanted
21 marca 2026
Odpowiedź od ProCook - Guildford
We appreciate you sharing your experience. We're so glad the assistant was helpful and understanding while you showed her the knife on your phone.
Great store and team friendly and…
Great store and team friendly and knowledgeable.
Highly recommend
16 marca 2026
Shop staff were really knowledgeable
Shop staff were really knowledgeable. Knives are excellent quality and with a good offer applied, I got a good deal on high quality products.
15 marca 2026
Very helpful member of staff
17 marca 2026
Odpowiedź od ProCook - Guildford
We appreciate you letting us know our staff was helpful! We are so happy about the positive feedback.
Odpowiedź od ProCook - Guildford
We appreciate you taking the time to leave us this great review! We're so happy our staff and products met your expectations.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.