Excellent advice from a very polite, friendly and knowledgeable lady gave us an in depth description of the multiple products we were considering. We then enjoyed a 20% discount when purchasing two li... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG Gretna, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As I was browsing, one of the store colleagues approached me to ask if she could be of assistance. She then offered advice on products from personal experience and then left me to come to a decision.... Zobacz więcej
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Asked for guidance on purchasing a knife block, member of staff talked us through all the sets and we absolutely have made the correct choice
Shop assistant very knowledgable and helpful. Also, after looking at so many toasters in other electrical outlets I found that ProCook now sells the only toaster which fits a normal slice of bread.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG, Gretna, Zjednoczone Królestwo
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lady in Shop was very helpful
20 marca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Very helpful staff
Very helpful staff, who not only checked each product thoroughly but helped carry our purchases to our car.
31 marca 2026
Odpowiedź od ProCook - Gretna
We're glad you enjoyed your experience. It's wonderful to know our team was so helpful and went the extra mile. Thank you for your positive feedback!
Friendly staff and really helpful
Friendly staff and really helpful. Life time products. Luv this shop.
Costs a bit more but well worth it
27 marca 2026
Odpowiedź od ProCook - Gretna
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and helpful. It's great you love our shop!
Odpowiedź od ProCook - Gretna
We appreciate you sharing that our staff was friendly and helpful and that you liked our quality products!
Staff very helpful and knowledgable on…
Staff very helpful and knowledgable on the range that I was slithering on buying ,best cost made available to myself with breakdown provided.
28 marca 2026
Odpowiedź od ProCook - Gretna
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and knowledgeable and provided the best cost.
Friendly helpful staff
22 marca 2026
Odpowiedź od ProCook - Gretna
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Gretna
We're happy to hear that you found our store clean, and our staff helpful. Thank you for your positive feedback; it means a lot to us.
Staff always attentive and eager to…
Staff always attentive and eager to answer any questions.
16 marca 2026
Odpowiedź od ProCook - Gretna
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
None intrusive but friendly staff
None intrusive but friendly staff. A great range of products at very competitive prices.
22 marca 2026
Odpowiedź od ProCook - Gretna
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our friendly staff and product range at good prices.
Geordies in Gretna
Wanted some electric salt and pepper grinders and couldn't find them. A nice young lass asked if she could help us, and pointed us to them. Then helped us to choose them. Thanks very much they are great.
21 marca 2026
Odpowiedź od ProCook - Gretna
We're glad you found what you were looking for with our team's help! We appreciate you mentioning the assistance you received and that you are happy with your new salt and pepper grinders. Thanks for your feedback.
The staff were excellent and the bread…
The staff were excellent and the bread knife I bought is amazing value. 19 pounds down from 45 for a 10 inch super sturdy knife. I'm proper chuffed
14 marca 2026
Odpowiedź od ProCook - Gretna
We appreciate you sharing that our staff was lovely and helpful, and that you liked our great products; it means a lot to our team!
Odpowiedź od ProCook - Gretna
We're happy you love our kitchen stuff! Thank you for sharing your positive experience; we appreciate your feedback.
Good service
12 marca 2026
Odpowiedź od ProCook - Gretna
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Really nice set of pans
Really nice set of pans. Love that the lids which you can use to drain veg. Handles are comfy and not too heavy. I got the stainless frying pan with the stainless pan set and the non stick frying pan is really non stick.
Really like them and have been using them for about 6 weeks now so they are quite well tested.
7 lutego 2026
Odpowiedź od ProCook - Gretna
We're happy to hear that you find the pan set nice and the handles comfortable. It's great the draining lids and non-stick frying pan are to your liking. Thank you for sharing your positive experience after testing them out!
Odpowiedź od ProCook - Gretna
We appreciate you letting us know about the helpful service and that you found what you needed! We are so happy to hear it.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.